CSIMarket
 
International Business Machines Corporation  (NYSE: IBM)
    Sector • Technology    Industry • Computer Hardware
   Industry • Computer Hardware
   Sector • Technology
 

International Business Machines's Customers Performance

IBM



 
IBM's Source of Revenues International Business Machines's Corporate Customers have recorded a rise in their cost of revenue by 23.53 % in the 3 quarter 2026 year on year, sequentially costs of revenue grew by 21.52 %. During the corresponding time, International Business Machines Corporation recorded a revenue increase by 4.73 % year on year, sequentially revenue fell by -0.34 %. While revenue at the International Business Machines Corporation's corporate clients recorded rose by 13.38 % year on year, sequentially revenue grew by 6.92 %.

• List of IBM Customers




International Business Machines's Customers have recorded a rise in their cost of revenue by 23.53 % in the 3 quarter 2026 year on year, sequentially costs of revenue grew by 21.52 %, for the same period International Business Machines Corporation recorded revenue increase by 4.73 % year on year, sequentially revenue fell by -0.34 %.

• List of IBM Customers

International Business Machines's Business Units
Technology Service    138.08 % of total Revenue
Product    151.84 % of total Revenue
Financial Service    3.5 % of total Revenue
Segment Reporting, Reconciling Item, Excluding Corporate Nonsegment    0.96 % of total Revenue
Americas    145.32 % of total Revenue
EMEA    95.32 % of total Revenue
Asia Pacific    52.78 % of total Revenue




   
Customers Net Income grew in Q3 by Customers Net margin grew to
37.32 % 20.07 %
Customers Net Income grew in Q3 by 37.32 %


Customers Net margin grew to 20.07 %



International Business Machines's Customers, Q3 2026 Revenue Growth By Industry
Customers in Aerospace & Defense Industry      7.42 %
Customers in Construction Services Industry      17.8 %
Customers in Industrial Machinery and Components Industry      54.38 %
Customers in Conglomerates Industry      11.06 %
Customers in Consumer Financial Services Industry      11 %
Customers in Accident & Health Insurance Industry      25.39 %
Customers in Property & Casualty Insurance Industry -4.55 %   
Customers in Investment Services Industry -45.44 %   
Customers in Miscellaneous Financial Services Industry -35.45 %   
Customers in Regional Banks Industry      14.04 %
Customers in S&Ls Savings Banks Industry      7.79 %
Customers in Commercial Banks Industry      10.01 %
Customers in Medical Equipment & Supplies Industry      1.03 %
Customers in Broadcasting Media & Cable TV Industry -6.09 %   
Customers in Communications Services Industry      3.26 %
Customers in Professional Services Industry      20.11 %
Customers in Communications Equipment Industry      33.36 %
Customers in Computer Networks Industry      10.02 %
Customers in Computer Peripherals & Office Equipment Industry      5.19 %
Customers in Internet Services & Social Media Industry      25.37 %
Customers in IT Infrastructure Industry      37.04 %
Customers in Scientific & Technical Instruments Industry      28.86 %
Customers in Semiconductors Industry      109.48 %
Customers in Software & Programming Industry      23.08 %
Customers in Internet, E-commerce, Online Shops Industry      12.14 %
     
• Customers Valuation • Customers Mgmt. Effect.


International Business Machines's Comment on Sales, Marketing and Customers



IBM has a significant global presence, operating in more than 175 countries, with an increasingly broad-based geographic distribution of revenue. The companys Sales and Distribution organization manages a strong global footprint, with dedicated country-based operating units focused on delivering client value. Within these units, client relationship professionals work with integrated teams of consultants, product specialists and delivery fulfillment teams to improve clients business performance. These teams deliver value by understanding the clients businesses and needs, and then bring together capabilities from across IBM and an extensive network of Business Partners to develop and implement solutions.

By combining global expertise with local experience, IBMs geographic structure enables dedicated management focus for local clients, speed in addressing new market opportunities and timely investments in emerging opportunities. The geographic units align industry-skilled resources to serve clients agendas. IBM extends capabilities to mid-market client segments by leveraging industry skills with marketing, Inside Sales and local Business Partner resources.

The company continues to invest to capture the long-term opportunity in markets around the world that have market growth rates greater than the global average—countries within Southeast Asia, Eastern Europe, the Middle East and Latin America. The companys major markets include the G7 countries of Canada, France, Germany, Italy, Japan, the United States (U.S.) and the United Kingdom (UK) plus Austria, the Bahamas, Belgium, the Caribbean region, Cyprus, Denmark, Finland, Greece, Iceland, Ireland, Israel, Malta, the Netherlands, Norway, Portugal, Spain, Sweden and Switzerland.

The majority of IBMs revenue, excluding the companys original equipment manufacturer (OEM) technology business, occurs in industries that are broadly grouped into six sectors:

Financial Services: Banking, Financial Markets, Insurance

Public: Education, Government, Healthcare, Life Sciences

Industrial: Aerospace and Defense, Automotive, Chemical and Petroleum, Electronics

Distribution: Consumer Products, Retail, Travel and Transportation

Communications: Telecommunications, Media and Entertainment, Energy and Utilities

General Business: Cross-sector representation of intermediate-sized large enterprises as well as mid-market clients






International Business Machines’s Comment on Sales, Marketing and Customers


IBM has a significant global presence, operating in more than 175 countries, with an increasingly broad-based geographic distribution of revenue. The companys Sales and Distribution organization manages a strong global footprint, with dedicated country-based operating units focused on delivering client value. Within these units, client relationship professionals work with integrated teams of consultants, product specialists and delivery fulfillment teams to improve clients business performance. These teams deliver value by understanding the clients businesses and needs, and then bring together capabilities from across IBM and an extensive network of Business Partners to develop and implement solutions.

By combining global expertise with local experience, IBMs geographic structure enables dedicated management focus for local clients, speed in addressing new market opportunities and timely investments in emerging opportunities. The geographic units align industry-skilled resources to serve clients agendas. IBM extends capabilities to mid-market client segments by leveraging industry skills with marketing, Inside Sales and local Business Partner resources.

The company continues to invest to capture the long-term opportunity in markets around the world that have market growth rates greater than the global average—countries within Southeast Asia, Eastern Europe, the Middle East and Latin America. The companys major markets include the G7 countries of Canada, France, Germany, Italy, Japan, the United States (U.S.) and the United Kingdom (UK) plus Austria, the Bahamas, Belgium, the Caribbean region, Cyprus, Denmark, Finland, Greece, Iceland, Ireland, Israel, Malta, the Netherlands, Norway, Portugal, Spain, Sweden and Switzerland.

The majority of IBMs revenue, excluding the companys original equipment manufacturer (OEM) technology business, occurs in industries that are broadly grouped into six sectors:

Financial Services: Banking, Financial Markets, Insurance

Public: Education, Government, Healthcare, Life Sciences

Industrial: Aerospace and Defense, Automotive, Chemical and Petroleum, Electronics

Distribution: Consumer Products, Retail, Travel and Transportation

Communications: Telecommunications, Media and Entertainment, Energy and Utilities

General Business: Cross-sector representation of intermediate-sized large enterprises as well as mid-market clients










IBM's vs. Customers, Data

(Revenue and Income for Trailing 12 Months, in Millions of $, except Employees)



COMPANY NAME MARKET CAP REVENUES INCOME EMPLOYEES
International Business Machines Corporation 233,613.25 69,868.00 11,171.00 305,300
Amazon com Inc 2,833,889.70 798,097.00 134,779.00 1,576,000
Oracle Corporation 348,300.00 73,266.00 18,920.00 141,000
Globalfoundries Inc 21,549.96 6,791.00 888.00 1,600
Quantum Corp 318.17 295.28 -239.13 490
Kyndryl Holdings Inc 3,593.57 14,967.00 87.00 80,000
SUBTOTAL 42,438,688.62 11,660,579.26 2,084,841.79 19,990,332
462 more clients available

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Sources: International Business Machines Corporation’s official press releases and regulatory filings; CSIMarket.com’s market research; and the financial filings and press releases of other companies cited in this report.
Updated on:
Focus of this report: International Business Machines Corporation’s corporate clients.
For your research, we’ve provided 9 tables on International Business Machines Corporation corporate clients.
You can find them in the navigation menu under Customers & Markets.
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