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Twilio Inc   (TWLO)
Other Ticker:  
 
    Sector  Technology    Industry Software & Programming
   Industry Software & Programming
   Sector  Technology
 
Price: $92.2900 $-0.12 -0.130%
Day's High: $92.525 Week Perf: 5.47 %
Day's Low: $ 90.75 30 Day Perf: 31.67 %
Volume (M): 2,796 52 Wk High: $ 92.53
Volume (M$): $ 258,043 52 Wk Avg: $63.98
Open: $91.56 52 Wk Low: $52.51



 Market Capitalization (Millions $) 14,683
 Shares Outstanding (Millions) 159
 Employees 996
 Revenues (TTM) (Millions $) 4,339
 Net Income (TTM) (Millions $) -462
 Cash Flow (TTM) (Millions $) -76
 Capital Exp. (TTM) (Millions $) 56

Twilio Inc

Software developers are reinventing nearly every aspect of business today. Yet as developers, we repeatedly encountered an area where we could not innovate—communications. Because communication is a fundamental human activity and vital to building great businesses, we wanted to incorporate communications into our software applications, but the barriers to innovation were too high. Twilio was started to solve this problem.

We believe the future of communications will be written in software, by the developers of the world—our customers. By empowering them, our mission is to fuel the future of communications.

Cloud platforms are a new category of software that enable developers to build and manage applications without the complexity of creating and maintaining the underlying infrastructure. These platforms have arisen to enable a fast pace of innovation across a range of categories, such as computing and storage. We are the leader in the Cloud Communications Platform category. We enable developers to build, scale and operate real-time communications within software applications.

Our platform consists of three layers: our Engagement Cloud, Programmable Communications Cloud and Super Network. Our Engagement Cloud software is a set of Application Programming Interfaces ("APIs") that handles the higher-level communication logic needed for nearly every type of customer engagement. These APIs are focused on the business challenges that a developer is looking to address, allowing our customers to more quickly and easily build better ways to engage with their customers throughout their journey. Our Programmable Communications Cloud software is a set of APIs that enables developers to embed voice, messaging and video capabilities into their applications. The Programmable Communications Cloud is designed to support almost all the fundamental ways humans communicate, unlocking innovators to address just about any communication market. The Super Network is our software layer that allows our customers software to communicate with connected devices globally. It interconnects with communications networks around the world and continually analyzes data to optimize the quality and cost of communications that flow through our platform. The Super Network also contains a set of APIs giving our customers access to more foundational components of our platform, like phone numbers.

We had 48,979 Active Customer Accounts as of December 31, 2017, representing organizations big and small, old and young, across nearly every industry, with one thing in common: they are competing by using the power of software to build differentiation through communications. With our platform, our customers are disrupting existing industries and creating new ones. For example, our customers software applications use our platform to notify a diner when a table is ready, provide enhanced application security through two-factor authentication, connect potential buyers to real estate agents, and power large, omni-channel contact centers. The range of applications that developers build with the Twilio platform has proven to be nearly limitless.

Our goal is for Twilio to be in the toolkit of every software developer in the world. Because big ideas often start small, we encourage developers to experiment and iterate on our platform. We love when developers explore what they can do with Twilio, because one day they may have a business problem that they will use our products to solve.

Twilios mission is to fuel the future of communications. We enable developers to build, scale and operate real-time communications within software applications.

We believe every application can be enhanced through the power of communication. Over time, we believe that all of our communications that do not occur in person will be integrated into software applications. Our platform approach enables developers to build this future.

Using our software, developers are able to incorporate communications into applications that span a range of industries and functionalities. Our Solution Partner customers, which embed our products in the solutions they sell to other businesses, are also able to leverage our products to deliver their applications.

Common Use Cases


Anonymous Communications. Enabling users to have a trusted means of communications where they prefer not to share private information like their telephone number. Examples include conversations between drivers and riders or texting after meeting through a dating website.


Alerts and Notifications. Alerting a user that an event has occurred, such as when a table is ready, a flight is delayed or a package is shipped.


Contact Center. Improving customer support of powering customer care teams with voice, messaging and video capabilities that integrate with other systems to add context, such as a callers support ticket history of present location.


Call Tracking. Using phone numbers to provide detailed analytics on phone calls to measure the effectiveness of marketing campaigns or lead generation activities in a manner similar to how web analytics track and measure online activity.


Mobile Marketing. Integrating messaging with marketing automation technology, allowing organizations to deliver targeted and timely contextualized communications to consumers.


User Security. Verifying user identity through two-factor authentication prior to log-in or validating transactions within an applications workflow. This adds an additional layer of security to any application.


Twilio For Good. Partnering with nonprofit organizations through Twilio.org, to use the power of communications to help solve social challenges, such as an SMS hotline to fight human trafficking, an emergency volunteer dispatch system and appointment reminders for medical visits in developing nations.

While developers can build a broad range of applications on our platform, certain use cases are more common. Our Engagement Cloud APIs build upon our Programmable Communications Cloud to offer more fully implemented functionality for a specific purpose, such as two-factor authentication or skills-based routing in a contact center, thereby saving developers significant time in building their applications.

Part of our core strategy is to provide a broad set of lower level building blocks (i.e. the products in our Programmable Communications Cloud and Super Network) that can be used to build virtually any use case. By doing this, we allow developers creativity to flourish across the widest set of use cases—some of which havent even been invented yet. As we observe what use cases are most common, and the work flows our customers find most challenging, we create the products in our Engagement Cloud to bring these learnings to a broader audience.

The higher level APIs we have created in this layer of our platform are focused on addressing a massive opportunity to recreate and modernize the field of customer engagement. The means by which most companies engage with their customers is archaic and disjointed, made more glaring by the pace of development in other areas of communication. Our products in the Engagement Cloud combine the flexibility provided by our platform model along with the learnings weve gained over the past ten years focused on driving success at tens of thousands of customers.



   Company Address: 101 Spear Street San Francisco 94105 CA
   Company Phone Number: 390-2337   Stock Exchange / Ticker: NYSE TWLO


Customers Net Income fell by TWLO's Customers Net Profit Margin fell to

-47.03 %

6.25 %

• Customers Performance • Customers Expend. • Customers Efficiency • List of Customers


   

Stock Performances by Major Competitors

5 Days Decrease / Increase
     
BAND        5.7% 
KLTR        47.76% 
VMEO        41.16% 
• View Complete Report
   



Business Update

Twilio Inc. Positioned as a CCaaS Leader, Showcasing Innovation with Twilio Flex, but Revenue Growth Lags Competitors...

Published Fri, Jun 21 2024 3:37 AM UTC

Twilio Recognized as a Leader in Contact Center as a Service Market: Revenue Growth Below Competitors' AverageSan Francisco-based customer engagement platform Twilio Inc. (NYSE: TWLO) has recently been positioned in the Leaders category of the IDC MarketScape's Worldwide Contact Center as a Service (CCaaS) Applications Software 2024 Vendor Assessment. The evaluation was base...

Business Update

Twilio Earns Leader Spot in 2024 IDC MarketScape for CCaaS Amid Mixed Financial and Market Dynamics

Published Thu, Jun 20 2024 8:47 PM UTC

In a significant development, Twilio Inc. (NYSE: TWLO), a prominent customer engagement platform, announced its recognition in the Leaders category of the IDC MarketScape Worldwide Contact Center as a Service (CCaaS) Applications Software 2024 Vendor Assessment. This acknowledgement is attributed to Twilio's composable contact center solution, Twilio Flex. The platform's rob...

Twilio Inc

message

Twilio Inc, a customer engagement platform known for delivering personalized experiences for leading brands, recently reported its financial results for the first quarter of 2024. CEO Khozema Shipchandler expressed confidence in the company's performance, highlighting their focus on financial discipline, operational rigor, and innovation.
During the past 5 trading days, Twilio Inc shares experienced a 1.54% increase, bringing the share price to a 1.91% decrease during Q2 of 2024. Additionally, shares are currently trading 36.1% above their 52-week low. This indicates a slight uptick in investor confidence, but also suggests some volatility in the market.
Twilio also made headlines by introducing two new features within its cloud-based digital engagement solution, Twilio Flex. Unified Profiles, powered by Segment, allows businesses to access real-time customer data for personalized interactions. This innovation aims to enhance customer experiences and increase satisfaction.

Product Service News

Twilio Unveils Unified Profiles and Agent Copilot, Empowering Brands with Enhanced Customer Engagement and AI Capabilities

Published Wed, Mar 27 2024 1:00 PM UTC

In a bid to revolutionize customer engagement and drive personalized experiences, Twilio, the leading customer engagement platform for renowned brands, has introduced two groundbreaking features within its cloud-based digital engagement solution, Twilio Flex. Unified Profiles and Agent Copilot have been designed to harness the power of customer data and AI, which ultimately ...

Stock Transactions

Twilio Sets Ambitious Growth Targets and Authorizes $2 Billion Share Repurchase Program Following Operational Review

Published Tue, Mar 5 2024 2:00 PM UTC

Twilio Reveals Operational Review Results and Sets Ambitious Targets for FY 2024 and FY 2025
In a recent press release, Twilio (NYSE: TWLO), the customer engagement platform known for driving real-time, personalized experiences for leading brands, announced the findings of its operational review of its Segment business. The company also provided ambitious targets for the...







Twilio Inc's Segments
Communications    93.53 % of total Revenue
Segment    6.47 % of total Revenue
United States    64.82 % of total Revenue
International    35.18 % of total Revenue





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