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Microsoft's Customers Performance


MSFT's Source of Revenues
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Microsoft's Customers have recorded an increase in their cost of revenue by 10.92 % in the 3 quarter 2015 year on year, sequentially costs of revenue grew by 18.48 %, for the same period Microsoft Corporation revnue deteriorated by -12.16 % year on year, sequentially revnue fell by -8.12 %.

List of MSFT Customers

Customers Net Income grew in Q3 by Customers Net margin grew to
32.37 % 5.67 %

Microsoft's Customers, Q3 2015 Revenue Growth By Industry
Customers in Chemical Manufacturing Industry    
Customers in Aerospace & Defense Industry      5.99 %
Customers in Miscellaneous Manufacturing Industry -8.4 %   
Customers in Industrial Machinery and Components Industry -3.51 %   
Customers in Appliance & Tool Industry      0.08 %
Customers in Consumer Financial Services Industry      5.89 %
Customers in Investment Services Industry      18.89 %
Customers in Miscellaneous Financial Services Industry      6.48 %
Customers in Medical Laboratories Industry      1.77 %
Customers in Advertising Industry      202.65 %
Customers in Communications Services Industry      9.57 %
Customers in Professional Services Industry      298.13 %
Customers in Computer Hardware Industry      36.55 %
Customers in Computer Networks Industry -6.32 %   
Customers in Electronic Instruments & Controls Industry      242.12 %
Customers in Computer processing and cloud services Industry      5.81 %
Customers in Semiconductors Industry -0.96 %   
Customers in Software & Programming Industry      6.61 %
Customers in Electric Utilities Industry -22.27 %   
Customers in Internet, Mail Order & Online Shops Industry      23.22 %
Customers in Department & Discount Retail Industry -2.18 %   
Customers in Specialty Retail Industry -6.18 %   
Customers in Technology Retail Industry -1.39 %   
• Customers Valuation • Segment Rev. Growth • Segment Inc. Growth • Customers Mgmt. Effect.

Microsoft's Comment on Sales, Marketing and Customers

We distribute software through OEMs that pre-install our software on new PCs, tablets, servers, smartphones, and other intelligent devices that they sell to end customers. The largest component of the OEM business is the Windows operating system pre-installed on computing devices. OEMs also sell hardware pre-installed with other Microsoft products, including server and embedded operating systems and applications such as our Microsoft Office suite. In addition to these products, we also market our services through OEMs and service bundles such as Windows with Bing or Windows with Office 365 subscription.

There are two broad categories of OEMs. The largest OEMs, many of which operate globally, are referred to as “Direct OEMs,” as our relationship with them is managed through a direct agreement between Microsoft and the OEM. We have distribution agreements covering one or more of our products with virtually all of the multinational OEMs, including Acer, ASUS, Dell, Fujitsu, HTC, Hewlett-Packard, LG, Lenovo, Samsung, Sony, Toshiba, and with many regional and local OEMs. The second broad category of OEMs consists of lower-volume PC manufacturers (also called “system builders”), which source their Microsoft software for pre-installation and local redistribution primarily through the Microsoft distributor channel rather than through a direct agreement or relationship with Microsoft.

Many organizations that license our products and services through enterprise agreements transact directly with us, with sales support from solution integrators, independent software vendors, web agencies, and developers that advise organizations on licensing our products and services (“Enterprise Agreement Direct Advisors”, or “EDAs”). Organizations also license our products and services indirectly, primarily through license solutions partners (“LSPs”), distributors, value-added resellers (“VARs”), OEMs, system builder channels, and retailers. Although each type of reselling partner reaches organizations of all sizes, LSPs are primarily engaged with large organizations, distributors resell primarily to VARs, and VARs typically reach small-sized and medium-sized organizations. EDAs typically are also authorized as LSPs and operate as resellers for our other licensing programs, such as the Select Plus and Open licensing programs discussed under “Licensing Options” below. Some of our distributors include Ingram Micro and Tech Data, and some of our largest resellers include CDW, Dell, Insight Enterprises, and Software House International.

Our Microsoft Dynamics software offerings are also licensed to enterprises through a global network of channel partners providing vertical solutions and specialized services. We distribute our retail packaged products primarily through independent non-exclusive distributors, authorized replicators, resellers, and retail outlets. Individual consumers obtain these products primarily through retail outlets, such as Wal-Mart, Dixons, and Microsoft retail stores. We distribute our hardware products, including Surface, Xbox, phones, and PC accessories, through third-party retailers and Microsoft retail stores. Our phones are also distributed through global wireless communications carriers. We have a network of field sales representatives and field support personnel that solicits orders from distributors and resellers, and provides product training and sales support.

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