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Iron Mountain Inc  (IRM)
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Iron Mountain Inc's Customers Performance


IRM's Source of Revenues
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Iron Mountain Inc's Customers have recorded an increase in their cost of revenue by 10.18 % in the 2 quarter 2017 year on year, sequentially costs of revenue grew by 5.38 %, for the same period Iron Mountain Inc recorded revenue increase by 7.47 % year on year, sequentially revenue grew by 1.16 %.

List of IRM Customers

Customers Net Income fell in Q2 by Customers Net margin fell to %
-1.65 % 6.24 %

Iron Mountain Inc's Customers, Q2 2017 Revenue Growth By Industry
Customers in Consumer Financial Services Industry -5.02 %   
Customers in Accident & Health Insurance Industry      2.11 %
Customers in Life Insurance Industry      3.25 %
Customers in Insurance Brokerage Industry -14.39 %   
Customers in Property & Casualty Insurance Industry -5.47 %   
Customers in Money Center Banks Industry    
Customers in Healthcare Facilities Industry      1.94 %
• Customers Valuation • Segment Rev. Growth • Segment Inc. Growth • Customers Mgmt. Effect.

Iron Mountain Inc's Comment on Sales, Marketing and Customers

Our existing customers' storage of physical records contributes to the growth of storage rental and certain records and information management services revenues because, on average, our existing customers generate additional cartons at a faster rate than old cartons are destroyed or permanently removed. However, during the most recent economic downturn, the combination of lower incoming volumes from existing customers, due in large part, we believe, to high unemployment rates and generally lower business activity, and increased destruction rates, resulted in lower consolidated net volume growth in recent quarters, including negative net volume growth from existing customers at times in certain markets. Since reaching unusually high levels in 2009, our destruction rates have stabilized at rates closer to historical norms. Following the improvement in the economy, we expect our growth from existing customers will improve, although we cannot give any assurance as to how much, if any, improvement we will realize. In order to maximize growth opportunities from existing customers, we seek to maintain high levels of customer retention by providing premium customer service through our local account management staff.

Our sales coverage model is designed to identify and capitalize on incremental revenue opportunities by strategically allocating our sales resources to our customer base and selling additional storage, records and information management services and products in new and existing markets within our existing customer relationships. These services and products include special project work, data restoration projects, fulfillment services, consulting services, technology services and product sales (including specially designed storage containers and related supplies).

Our sales forces are dedicated to three primary objectives: (1) establishing new customer account relationships; (2) generating additional revenue by expanding existing customer relationships globally; and (3) expanding new and existing customer relationships by effectively selling a wide array of related services and products. In order to accomplish these objectives, our sales forces draw on our U.S. and international marketing organizations and senior management.

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