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Norfolk Southern Corp  (NYSE: NSC)
    Sector • Transportation    Industry • Railroads
   Industry • Railroads
   Sector • Transportation
 

Norfolk Southern's Customers Performance

NSC



 
NSC's Source of Revenues In the Q3, Norfolk Southern Corp's corporate clients experienced a decline by -12.3 % in their costs of revenue, compared to a year ago, sequentially costs of revenue grew by 3.66 %. During the corresponding time, Norfolk Southern Corp recorded a revenue increase by 13.63 % year on year, sequentially revenue grew by 1.76 %. While revenue at the Norfolk Southern Corp's corporate clients recorded rose by 5 % year on year, sequentially revenue grew by 2.65 %.

• List of NSC Customers




Customers of Norfolk Southern Corp saw their costs of revenue decline by -12.3 % in Q3 compare to a year ago, sequentially costs of revenue grew by 3.66 %, for the same period Norfolk Southern Corp recorded revenue increase by 13.63 % year on year, sequentially revenue grew by 1.76 %.

• List of NSC Customers

Norfolk Southern's Business Units
Reportable    283.3 % of total Revenue
Agriculture, Forest and Consumer Products    56.55 % of total Revenue
Chemicals    53.06 % of total Revenue
Metals and Construction    39.96 % of total Revenue
Automotive    26.43 % of total Revenue
Railway Operating Revenues Market Group Merchandise    176.01 % of total Revenue
Railway Operating Revenues Market Group Intermodal    73.06 % of total Revenue
Railway Operating Revenues Market Group Coal    34.23 % of total Revenue




   
Customers Net Income grew in Q3 by Customers Net margin grew to
25.28 % 8.29 %
Customers Net Income grew in Q3 by 25.28 %


Customers Net margin grew to 8.29 %



Norfolk Southern's Customers, Q3 2026 Revenue Growth By Industry
Customers in Chemical Manufacturing Industry      4.9 %
Customers in Chemicals - Plastics & Rubber Industry -13.06 %   
Customers in Aluminum Industry      24.31 %
Customers in Forestry & Wood Products Industry      4.22 %
Customers in Iron & Steel Industry      36.37 %
Customers in Miscellaneous Fabricated Products Industry      37.05 %
Customers in Industrial Machinery and Components Industry      5.78 %
Customers in Conglomerates Industry -51.07 %   
Customers in Apparel, Footwear & Accessories Industry -4.33 %   
Customers in EV, Auto & Truck Manufacturers Industry      0.23 %
Customers in Auto & Truck Parts Industry      4.18 %
Customers in Agricultural Production Industry      8.53 %
Customers in Office Supplies Industry      3.98 %
Customers in Personal & Household Products Industry      16.42 %
Customers in Coal Mining Industry      24.04 %
Customers in Oil And Gas Production Industry -0.66 %   
Customers in Oil & Gas Integrated Operations Industry      68.78 %
Customers in Consumer Financial Services Industry      942.54 %
Customers in Miscellaneous Financial Services Industry      21.66 %
Customers in Regional Banks Industry      7.56 %
Customers in Real Estate Investment Trusts Industry      8.44 %
Customers in Commercial Banks Industry      15.44 %
Customers in Medical Equipment & Supplies Industry      2.33 %
Customers in Professional Services Industry -57.87 %   
Customers in Electric Utilities Industry      8.87 %
     
• Customers Valuation • Customers Mgmt. Effect.


Norfolk Southern's Comment on Sales, Marketing and Customers



COAL – Coal is our largest commodity group as measured by revenues. Most of which originated on our lines from major eastern coal basins, with the balance from major western coal basins received via the Memphis and Chicago gateways. Our coal franchise supports the electric generation market, serving approximately 100 coal generation plants, as well as the export, metallurgical and industrial markets, primarily through direct rail and river, lake, and coastal facilities, including various terminals on the Ohio River, Lambert’s Point in Norfolk, Virginia, the Port of Baltimore, and Lake Erie.

GENERAL MERCHANDISE – Our general merchandise market group is composed of five major commodity groupings:
Chemicals includes sulfur and related chemicals, petroleum products (including crude oil), chlorine and bleaching compounds, plastics, rubber, industrial chemicals, and chemical wastes.
Agriculture, consumer products, and government includes soybeans, wheat, corn, fertilizer, livestock and poultry feed, food oils, flour, beverages, canned goods, sweeteners, consumer products, ethanol, transportation equipment, and items for the U.S. military.

Metals and construction includes steel, aluminum products, machinery, scrap metals, cement, aggregates, sand, and minerals.
Automotive includes finished vehicles for BMW, Chrysler, Ford, General Motors, Honda, Hyundai, Mercedes-Benz, Mitsubishi, Subaru, Toyota, and Volkswagen, and auto parts for BMW, Chrysler, Ford, General Motors, Honda, Hyundai, Mazda, Mitsubishi, Nissan, Subaru, Toyota, and Volkswagen.
Paper, clay and forest products includes lumber and wood products, pulp board and paper products, wood fibers, wood pulp, scrap paper, and clay.

Our intermodal market group consists of shipments moving in trailers, domestic and international containers, and RoadRailer® equipment. These shipments are handled on behalf of intermodal marketing companies, international steamship lines, truckers, and other shippers.

Amtrak operates regularly scheduled passenger trains on our lines between the following locations:
• Alexandria and Lynchburg, Virginia
• Alexandria, Virginia and New Orleans, Louisiana
• Alexandria and Orange, Virginia
• Petersburg and Norfolk, Virginia
• Raleigh and Charlotte, North Carolina
• Selma and Charlotte, North Carolina
• Chicago, Illinois, and Porter, Indiana
• Chicago, Illinois, and Cleveland, Ohio
• Chicago, Illinois, and Pittsburgh, Pennsylvania
• Kalamazoo and Battle Creek, Michigan
• Kalamazoo and Detroit, Michigan
• Pittsburgh and Harrisburg, Pennsylvania



  News about Norfolk Southern Corp Contracts

Shareholders Urged to Drive Change at Norfolk Southern for Improved Financial Performance

Institutional Shareholder Services Inc. (ISS), a prominent independent proxy advisory firm, has recently recommended that shareholders of Norfolk Southern Corporation (NYSE: NSC) support significant boardroom change by voting for five of the seven director candidates proposed by Ancora Holdings Group, LLC. With Norfolk Southern s financial performance declining in recent months, the call for decisive action by shareholders aims to steer the company towards a more prosperous future.A Decline in Revenue and Cost OptimizationThe first quarter of this year witnessed a concerning decline in both Norfolk Southern s revenue and cost of revenue. Compared to last year, corporate clients of Norfolk Southern experience...




Norfolk Southern’s Comment on Sales, Marketing and Customers


COAL – Coal is our largest commodity group as measured by revenues. Most of which originated on our lines from major eastern coal basins, with the balance from major western coal basins received via the Memphis and Chicago gateways. Our coal franchise supports the electric generation market, serving approximately 100 coal generation plants, as well as the export, metallurgical and industrial markets, primarily through direct rail and river, lake, and coastal facilities, including various terminals on the Ohio River, Lambert’s Point in Norfolk, Virginia, the Port of Baltimore, and Lake Erie.

GENERAL MERCHANDISE – Our general merchandise market group is composed of five major commodity groupings:
Chemicals includes sulfur and related chemicals, petroleum products (including crude oil), chlorine and bleaching compounds, plastics, rubber, industrial chemicals, and chemical wastes.
Agriculture, consumer products, and government includes soybeans, wheat, corn, fertilizer, livestock and poultry feed, food oils, flour, beverages, canned goods, sweeteners, consumer products, ethanol, transportation equipment, and items for the U.S. military.

Metals and construction includes steel, aluminum products, machinery, scrap metals, cement, aggregates, sand, and minerals.
Automotive includes finished vehicles for BMW, Chrysler, Ford, General Motors, Honda, Hyundai, Mercedes-Benz, Mitsubishi, Subaru, Toyota, and Volkswagen, and auto parts for BMW, Chrysler, Ford, General Motors, Honda, Hyundai, Mazda, Mitsubishi, Nissan, Subaru, Toyota, and Volkswagen.
Paper, clay and forest products includes lumber and wood products, pulp board and paper products, wood fibers, wood pulp, scrap paper, and clay.

Our intermodal market group consists of shipments moving in trailers, domestic and international containers, and RoadRailer® equipment. These shipments are handled on behalf of intermodal marketing companies, international steamship lines, truckers, and other shippers.

Amtrak operates regularly scheduled passenger trains on our lines between the following locations:
• Alexandria and Lynchburg, Virginia
• Alexandria, Virginia and New Orleans, Louisiana
• Alexandria and Orange, Virginia
• Petersburg and Norfolk, Virginia
• Raleigh and Charlotte, North Carolina
• Selma and Charlotte, North Carolina
• Chicago, Illinois, and Porter, Indiana
• Chicago, Illinois, and Cleveland, Ohio
• Chicago, Illinois, and Pittsburgh, Pennsylvania
• Kalamazoo and Battle Creek, Michigan
• Kalamazoo and Detroit, Michigan
• Pittsburgh and Harrisburg, Pennsylvania










NSC's vs. Customers, Data

(Revenue and Income for Trailing 12 Months, in Millions of $, except Employees)



COMPANY NAME MARKET CAP REVENUES INCOME EMPLOYEES
Norfolk Southern Corp 72,050.49 12,963.00 2,683.00 19,300
General Motors Company 76,423.92 186,951.00 4,134.00 156,000
Warrior Met Coal Inc 4,449.09 1,680.86 219.33 1,485
Alliance Resource Partners Lp 3,137.99 2,174.46 272.96 3,575
Alpha Metallurgical Resources Inc 1,880.74 2,065.09 -46.07 3,960
Westlake Chemical Partners Lp 0.00 1,234.72 334.49 155
SUBTOTAL 6,638,840.97 4,841,464.47 224,520.65 5,820,938
117 more clients available

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Sources: Norfolk Southern Corp’s official press releases and regulatory filings; CSIMarket.com’s market research; and the financial filings and press releases of other companies cited in this report.
Updated on:
Focus of this report: Norfolk Southern Corp’s corporate clients.
For your research, we’ve provided 9 tables on Norfolk Southern Corp corporate clients.
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