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Cigna Corporation  (CI)
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    Sector  Financial    Industry Accident & Health Insurance
 
 

Cigna's Customers Performance

CI


 
CI's Source of Revenues


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Cigna's Customers have recorded an advance in their cost of revenue by 5.79 % in the 2 quarter 2018 year on year, sequentially costs of revenue grew by 51.84 %, for the same period Cigna Corporation recorded revenue increase by 11.23 % year on year, sequentially revenue grew by 0.85 %.

List of CI Customers




   
Customers Net Income fell in Q2 by Customers Net margin fell to %
-18.35 % 2.35 %



Cigna's Customers, Q2 2018 Revenue Growth By Industry
Customers in Accident & Health Insurance Industry      14.32 %
Customers in Life Insurance Industry -3.83 %   
Customers in Insurance Brokerage Industry      13.43 %
Customers in Property & Casualty Insurance Industry      2.08 %
Customers in Investment Services Industry      14.84 %
Customers in Miscellaneous Financial Services Industry      0.63 %
Customers in Money Center Banks Industry      0.88 %
Customers in Healthcare Facilities Industry -36.36 %   
Customers in Software & Programming Industry      5.49 %
Customers in Pharmacy Services & Retail Drugstore Industry      1.85 %
     
• Customers Valuation • Segment Rev. Growth • Segment Inc. Growth • Customers Mgmt. Effect.


Cigna's Comment on Sales, Marketing and Customers


Our supplemental health, life and accident insurance products are offered primarily in South Korea and select markets in Asia and Europe, as well as the United States. In China and Turkey we offer products and services through joint ventures in which we own 50% and 51% interests, respectively. In 2014, we will begin offering products and services in India through a joint venture in which we own a 26% interest. Our Medicare supplement product line is primarily distributed through independent agents and telemarketing directly to the U.S. consumer.

South Korea represents our single largest geographic market for Global Supplemental Benefits. For information on the concentration of risk with respect to the Global Supplemental Benefits segment's business in South Korea, see "Other Items Affecting Results of Global Supplemental Benefits" in the Global Supplemental Benefits section of the MD&A beginning on page 47 of this Form 10-K.

Our supplemental health, life and accident insurance products sold in foreign countries are generally marketed through distribution partners with whom the individual insured has an affinity relationship. These products are sold primarily through direct marketing channels, such as outbound telemarketing, and in-branch bancassurance (where we partner with a bank and use the bank's sales channels to sell our insurance products). Marketing campaigns are conducted through these channels under a variety of arrangements with affinity partners, including banks, credit card companies and other financial and non-financial institutions. We also market directly to consumers via direct response television and the Internet. Our Medicare supplement product line is distributed primarily through independent agents and telemarketing directly to the consumer.

For our supplemental health, life and accident insurance products sold in foreign markets we are increasingly exposed to geopolitical and other risks inherent in foreign operations. Also, given that we bill and collect a significant portion of premiums through credit cards, a substantial contraction in consumer credit could impact our ability to retain existing policies and sell new policies. A decline in customer retention would result in both a reduction of revenue and an acceleration of the amortization of acquisition related costs. Changes

We market our group disability and life insurance products and services to employers, employees, professional and other associations and groups in the National, Middle Market and Select segments. In marketing these products, we primarily sell through insurance brokers and consultants and employ a direct sales force. The field sales force for the products and services of this segment consisted of approximately 230 sales professionals in 27 office locations.

In most states, our insurance companies and HMO subsidiaries are required to certify compliance with applicable advertising regulations on an annual basis. Our insurance companies and HMO subsidiaries are also required in most states to file and secure regulatory approval of products prior to the marketing, advertising, and sale of such products. State and/or federal regulatory scrutiny of life and health insurance company and HMO marketing and advertising practices, including the adequacy of disclosure regarding products and their administration, may result in increased regulation.



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CI's vs. Customers, Data

(Revenue and Income for Trailing 12 Months, in Millions of $, except Employees)



COMPANY NAME TICKER MARKET CAP REVENUES INCOME EMPLOYEES
Cigna Corporation CI 51,741 43,770 2,554 37,200
Cvs Health Corp CVS 75,698 186,967 3,007 217,800
Davita Inc. DVA 11,902 16,208 700 57,400
Express Scripts Holding Co. ESRX 54,158 100,473 4,681 29,500
MANOR CARE, INC. HCR 0 0 0 0
HEALTH MANAGEMENT ASSOCIATES, INC. HMA 0 0 0 0
Kroger Co KR 21,968 124,179 3,761 400,000
MEDCO HEALTH SOLUTIONS, INC. MHS 0 0 0 0
SAFEWAY INC. SWY 0 0 0 137,000
Tenet Healthcare Corp THC 2,790 19,449 -89 108,000
WALGREEN CO. WAG 0 0 0 251,000
WINN-DIXIE STORES, INC. WINN 0 0 0 0
Assured Guaranty Ltd AGO 4,628 1,418 532 300
Gallagher Arthur J & Co AJG 13,364 8,307 661 21,500
Amerisafe Inc AMSF 1,206 377 50 449
Bb&t Corp BBT 37,488 10,825 2,928 33,400
Brown & Brown Inc BRO 4,079 1,841 270 7,807
Cninsure Inc. CISG 0 0 0 4,288
Capital Financial Holdings, Inc. CPFH 0 16 0 20
Crawford & Co CRDA 276 1,184 15 8,941
Corvel Corp CRVL 1,073 571 39 3,508
Employers Holdings, Inc. EIG 1,430 804 121 716
Erie Indemnity Co ERIE 6,549 2,045 236 4,800
Gwg Holdings, Inc. GWGH 39 71 -24 50
Ladenburg Thalmann Financial Services Inc. LTS 613 1,353 25 1,307
Primerica, Inc. PRI 5,175 1,744 364 1,764
Sundance Strategies, Inc. SUND 0 0 0 3
Willis Towers Watson Plc. WSH 0 8,212 485 23,700
Atlantic American Corp AAME 61 184 1 147
American Independence Corp. AMIC 0 0 0 268
American National Insurance Co ANAT 3,422 3,553 523 4,736
Black Knight, Inc. BKFS 6,358 1,078 274 4,430
Citizens Inc CIA 412 249 -43 620
Centene Corp CNC 29,072 52,079 1,061 18,200
Cno Financial Group, Inc. CNO 3,405 4,224 216 3,500
China United Insurance Service, Inc. CUII 92 73 10 2,239
First American Financial Corp FAF 5,401 5,789 473 17,955
Fbl Financial Group Inc FFG 1,794 737 -3 1,637
Fidelity & Guaranty Life FGL 1,813 1,585 243 220
Fidelity National Financial, Inc. FNF 9,908 6,375 763 54,091
First Trinity Financial Corp. FTFC 0 37 2 9
Future Healthcare Of America FUTU 0 3 -1 150
Triple-s Management Corp GTS 424 2,969 26 3,257
Horace Mann Educators Corp HMN 1,683 1,153 64 1,350
Health Net Inc HNT 0 0 0 50
Emergent Capital, Inc.. IFT 0 23 -24 32
Investors Title Co ITIC 314 159 27 237
Kansas City Life Insurance Co KCLI 0 0 0 436
Keycorp KEY 20,351 6,026 1,298 13,853
Midwest Holding Inc. MIDH 0 4 -2 19
Molina Healthcare Inc MOH 9,574 19,509 -50 21,000
National Security Group Inc NSEC 37 65 1 1
National Western Life Group, Inc. NWLI 1,015 735 121 261
Old Republic International Corporation ORI 6,226 6,280 548 8,200
Protective Life Corp PL 0 4,636 1,102 2,541
Phoenix Companies Inc PNX 0 0 0 630
Safeco Corporation SAFC 0 0 0 0
Stewart Information Services Corp STC 1,022 1,957 56 6,900
Symetra Financial Corporation SYA 0 0 0 1,400
Trupanion Inc. TRUP 909 243 -2 439
Universal American Corp. UAM 0 0 0 961
United Fire Group Inc UFCS 1,244 1,009 74 1,057
Utg Inc UTGN 109 45 18 42
Voya Financial, Inc. VOYA 8,378 7,896 -2,199 7,000
Wellcare Health Plans, Inc. WCG 14,319 18,033 486 6,900
SUBTOTAL 369,780 632,752 22,827 1,498,021
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