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The Cigna Group  (CI)
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The Cigna Group's Customers Performance

CI

 
CI's Source of Revenues The Cigna Group's Corporate Customers have recorded an advance in their cost of revenue by 7.55 % in the 4 quarter 2023 year on year, sequentially costs of revenue grew by 32.47 %. During the corresponding time, The Cigna Group recorded revenue increase by 11.72 % year on year, sequentially revenue grew by 4.21 %. While revenue at the The Cigna Group's corporate clients recorded rose by 11.38 % year on year, sequentially revenue grew by 56.09 %.

List of CI Customers




The Cigna Group's Customers have recorded an advance in their cost of revenue by 7.55 % in the 4 quarter 2023 year on year, sequentially costs of revenue grew by 32.47 %, for the same period The Cigna Group recorded revenue increase by 11.72 % year on year, sequentially revenue grew by 4.21 %.

List of CI Customers


   
Customers recorded net loss in Q4 Customers recorded net loss



The Cigna Group's Customers, Q4 2023 Revenue Growth By Industry
Customers in Accident & Health Insurance Industry      11.35 %
Customers in Life Insurance Industry      2162.29 %
Customers in Insurance Brokerage Industry      22.03 %
Customers in Property & Casualty Insurance Industry -10.01 %   
Customers in Commercial Banks Industry -7.13 %   
Customers in Healthcare Facilities Industry      2.3 %
Customers in Pharmacy Services & Retail Drugstore Industry      11.89 %
     
• Customers Valuation • Customers Mgmt. Effect.


The Cigna Group's Comment on Sales, Marketing and Customers



Our supplemental health, life and accident insurance products are offered primarily in South Korea and select markets in Asia and Europe, as well as the United States. In China and Turkey we offer products and services through joint ventures in which we own 50% and 51% interests, respectively. In 2014, we will begin offering products and services in India through a joint venture in which we own a 26% interest. Our Medicare supplement product line is primarily distributed through independent agents and telemarketing directly to the U.S. consumer.

South Korea represents our single largest geographic market for Global Supplemental Benefits. For information on the concentration of risk with respect to the Global Supplemental Benefits segments business in South Korea, see "Other Items Affecting Results of Global Supplemental Benefits" in the Global Supplemental Benefits section of the MD&A beginning on page 47 of this Form 10-K.

Our supplemental health, life and accident insurance products sold in foreign countries are generally marketed through distribution partners with whom the individual insured has an affinity relationship. These products are sold primarily through direct marketing channels, such as outbound telemarketing, and in-branch bancassurance (where we partner with a bank and use the banks sales channels to sell our insurance products). Marketing campaigns are conducted through these channels under a variety of arrangements with affinity partners, including banks, credit card companies and other financial and non-financial institutions. We also market directly to consumers via direct response television and the Internet. Our Medicare supplement product line is distributed primarily through independent agents and telemarketing directly to the consumer.

For our supplemental health, life and accident insurance products sold in foreign markets we are increasingly exposed to geopolitical and other risks inherent in foreign operations. Also, given that we bill and collect a significant portion of premiums through credit cards, a substantial contraction in consumer credit could impact our ability to retain existing policies and sell new policies. A decline in customer retention would result in both a reduction of revenue and an acceleration of the amortization of acquisition related costs. Changes

We market our group disability and life insurance products and services to employers, employees, professional and other associations and groups in the National, Middle Market and Select segments. In marketing these products, we primarily sell through insurance brokers and consultants and employ a direct sales force. The field sales force for the products and services of this segment consisted of approximately 230 sales professionals in 27 office locations.

In most states, our insurance companies and HMO subsidiaries are required to certify compliance with applicable advertising regulations on an annual basis. Our insurance companies and HMO subsidiaries are also required in most states to file and secure regulatory approval of products prior to the marketing, advertising, and sale of such products. State and/or federal regulatory scrutiny of life and health insurance company and HMO marketing and advertising practices, including the adequacy of disclosure regarding products and their administration, may result in increased regulation.






The Cigna Group's Comment on Sales, Marketing and Customers


Our supplemental health, life and accident insurance products are offered primarily in South Korea and select markets in Asia and Europe, as well as the United States. In China and Turkey we offer products and services through joint ventures in which we own 50% and 51% interests, respectively. In 2014, we will begin offering products and services in India through a joint venture in which we own a 26% interest. Our Medicare supplement product line is primarily distributed through independent agents and telemarketing directly to the U.S. consumer.

South Korea represents our single largest geographic market for Global Supplemental Benefits. For information on the concentration of risk with respect to the Global Supplemental Benefits segments business in South Korea, see "Other Items Affecting Results of Global Supplemental Benefits" in the Global Supplemental Benefits section of the MD&A beginning on page 47 of this Form 10-K.

Our supplemental health, life and accident insurance products sold in foreign countries are generally marketed through distribution partners with whom the individual insured has an affinity relationship. These products are sold primarily through direct marketing channels, such as outbound telemarketing, and in-branch bancassurance (where we partner with a bank and use the banks sales channels to sell our insurance products). Marketing campaigns are conducted through these channels under a variety of arrangements with affinity partners, including banks, credit card companies and other financial and non-financial institutions. We also market directly to consumers via direct response television and the Internet. Our Medicare supplement product line is distributed primarily through independent agents and telemarketing directly to the consumer.

For our supplemental health, life and accident insurance products sold in foreign markets we are increasingly exposed to geopolitical and other risks inherent in foreign operations. Also, given that we bill and collect a significant portion of premiums through credit cards, a substantial contraction in consumer credit could impact our ability to retain existing policies and sell new policies. A decline in customer retention would result in both a reduction of revenue and an acceleration of the amortization of acquisition related costs. Changes

We market our group disability and life insurance products and services to employers, employees, professional and other associations and groups in the National, Middle Market and Select segments. In marketing these products, we primarily sell through insurance brokers and consultants and employ a direct sales force. The field sales force for the products and services of this segment consisted of approximately 230 sales professionals in 27 office locations.

In most states, our insurance companies and HMO subsidiaries are required to certify compliance with applicable advertising regulations on an annual basis. Our insurance companies and HMO subsidiaries are also required in most states to file and secure regulatory approval of products prior to the marketing, advertising, and sale of such products. State and/or federal regulatory scrutiny of life and health insurance company and HMO marketing and advertising practices, including the adequacy of disclosure regarding products and their administration, may result in increased regulation.










CI's vs. Customers, Data

(Revenue and Income for Trailing 12 Months, in Millions of $, except Employees)



COMPANY NAME MARKET CAP REVENUES INCOME EMPLOYEES
The Cigna Group 104,714.28 195,265.00 5,372.00 73,700
Heartland Media Acquisition Corp 202.86 0.00 4.01 0
Tenet Healthcare Corp 10,741.19 20,548.00 1,311.00 108,000
Cvs Health Corporation 100,037.72 357,776.00 8,368.00 300,000
The Kroger Co 40,737.75 147,797.00 1,881.00 420,000
Davita Inc 12,770.10 12,140.15 956.98 69,000
Keycorp 13,521.09 5,894.00 967.00 16,744
Centene Corporation 42,042.03 153,695.00 1,740.00 72,500
Cno Financial Group Inc 3,051.87 4,146.80 276.50 3,500
Futu Holdings Ltd 62,442.93 975.97 375.17 150
Molina Healthcare Inc 23,508.52 34,072.00 1,091.00 14,000
Trupanion Inc 1,122.29 1,108.61 -44.69 439
Atlantic American Corp 56.20 185.28 3.10 147
American National Group Inc 5,108.64 4,299.31 639.89 4,736
Citizens Inc 110.98 240.68 24.44 620
First Trinity Financial Corp 0.00 75.76 7.92 9
Truist Financial Corporation 46,437.36 21,281.00 -1,047.00 52,641
National Security Group Inc. 41.46 66.13 0.82 1
National Western Life Group Inc 1,717.33 639.35 128.42 261
Primerica Inc 8,843.74 2,776.29 553.51 1,764
Sundance Strategies Inc 59.13 0.00 -2.49 3
Utg Inc 98.25 44.80 16.24 42
Voya Financial Inc 7,627.66 7,348.00 729.00 0
Arthur J Gallagher and Co 55,519.39 19,196.90 1,141.10 39,000
Brown and Brown Inc 24,118.16 4,132.40 747.00 12,023
Crawford and Co 384.85 1,338.22 -9.39 8,941
Erie Indemnity Company 21,795.28 3,297.91 446.06 4,800
Corvel Corporation 4,291.40 749.96 74.72 3,508
First American Financial Corporation 5,757.05 6,259.20 235.20 17,955
Fidelity National Financial Inc 13,339.14 11,752.00 518.00 54,091
Stewart Information Services Corp 1,662.35 2,257.34 45.60 6,900
Investors Title Co 297.33 224.75 21.69 237
Amerisafe Inc 971.37 306.50 63.71 449
China United Insurance Service Inc 46.04 134.74 15.91 2,239
Employers Holdings Inc 1,177.28 850.90 118.10 716
Horace Mann Educators Corporation 1,454.04 1,491.90 45.00 1,350
Old Republic International Corporation 8,346.19 7,258.30 598.60 8,200
United Fire Group Inc 565.05 1,174.22 36.38 1,057
Assured Guaranty Ltd 5,457.18 1,373.00 761.00 300
Midwest Holding Inc 102.33 37.47 1.06 0
Fresenius Medical Care Ag 5,586.59 21,788.05 820.35 1,254
Rite Aid Corp 35.86 23,475.49 -1,635.20 50,000
SUBTOTAL 531,185.99 882,209.35 22,024.69 1,277,577


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