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Cigna Corporation  (CI)
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Cigna's Customers Performance

CI

 
CI's Source of Revenues Customers of Cigna Corporation saw their costs of revenue drop by -80.75 % in Q3 compare to a year ago, sequentially costs of revenue were trimmed by -83.5 %, for the same period Cigna Corporation recorded revenue increase by 236.53 % year on year, sequentially revnue fell by -0.68 %.

List of CI Customers




Customers of Cigna Corporation saw their costs of revenue drop by -80.75 % in Q3 compare to a year ago, sequentially costs of revenue were trimmed by -83.5 %, for the same period Cigna Corporation recorded revenue increase by 236.53 % year on year, sequentially revnue fell by -0.68 %.

List of CI Customers


   
Customers Net Income fell in Q3 by Customers Net margin fell to %
-4.15 % 4.29 %



Cigna's Customers, Q3 2019 Revenue Growth By Industry
Customers in Accident & Health Insurance Industry      16.81 %
Customers in Life Insurance Industry      4.46 %
Customers in Insurance Brokerage Industry      5.66 %
Customers in Property & Casualty Insurance Industry -0.35 %   
Customers in Investment Services Industry      7.35 %
Customers in Money Center Banks Industry      3.4 %
Customers in Regional Banks Industry -7.24 %   
Customers in Grocery Stores Industry      1.07 %
     
• Customers Valuation • Segment Rev. Growth • Segment Inc. Growth • Customers Mgmt. Effect.


Cigna's Comment on Sales, Marketing and Customers



Our supplemental health, life and accident insurance products are offered primarily in South Korea and select markets in Asia and Europe, as well as the United States. In China and Turkey we offer products and services through joint ventures in which we own 50% and 51% interests, respectively. In 2014, we will begin offering products and services in India through a joint venture in which we own a 26% interest. Our Medicare supplement product line is primarily distributed through independent agents and telemarketing directly to the U.S. consumer.

South Korea represents our single largest geographic market for Global Supplemental Benefits. For information on the concentration of risk with respect to the Global Supplemental Benefits segment's business in South Korea, see "Other Items Affecting Results of Global Supplemental Benefits" in the Global Supplemental Benefits section of the MD&A beginning on page 47 of this Form 10-K.

Our supplemental health, life and accident insurance products sold in foreign countries are generally marketed through distribution partners with whom the individual insured has an affinity relationship. These products are sold primarily through direct marketing channels, such as outbound telemarketing, and in-branch bancassurance (where we partner with a bank and use the bank's sales channels to sell our insurance products). Marketing campaigns are conducted through these channels under a variety of arrangements with affinity partners, including banks, credit card companies and other financial and non-financial institutions. We also market directly to consumers via direct response television and the Internet. Our Medicare supplement product line is distributed primarily through independent agents and telemarketing directly to the consumer.

For our supplemental health, life and accident insurance products sold in foreign markets we are increasingly exposed to geopolitical and other risks inherent in foreign operations. Also, given that we bill and collect a significant portion of premiums through credit cards, a substantial contraction in consumer credit could impact our ability to retain existing policies and sell new policies. A decline in customer retention would result in both a reduction of revenue and an acceleration of the amortization of acquisition related costs. Changes

We market our group disability and life insurance products and services to employers, employees, professional and other associations and groups in the National, Middle Market and Select segments. In marketing these products, we primarily sell through insurance brokers and consultants and employ a direct sales force. The field sales force for the products and services of this segment consisted of approximately 230 sales professionals in 27 office locations.

In most states, our insurance companies and HMO subsidiaries are required to certify compliance with applicable advertising regulations on an annual basis. Our insurance companies and HMO subsidiaries are also required in most states to file and secure regulatory approval of products prior to the marketing, advertising, and sale of such products. State and/or federal regulatory scrutiny of life and health insurance company and HMO marketing and advertising practices, including the adequacy of disclosure regarding products and their administration, may result in increased regulation.


Cigna's Comment on Sales, Marketing and Customers


Our supplemental health, life and accident insurance products are offered primarily in South Korea and select markets in Asia and Europe, as well as the United States. In China and Turkey we offer products and services through joint ventures in which we own 50% and 51% interests, respectively. In 2014, we will begin offering products and services in India through a joint venture in which we own a 26% interest. Our Medicare supplement product line is primarily distributed through independent agents and telemarketing directly to the U.S. consumer.

South Korea represents our single largest geographic market for Global Supplemental Benefits. For information on the concentration of risk with respect to the Global Supplemental Benefits segment's business in South Korea, see "Other Items Affecting Results of Global Supplemental Benefits" in the Global Supplemental Benefits section of the MD&A beginning on page 47 of this Form 10-K.

Our supplemental health, life and accident insurance products sold in foreign countries are generally marketed through distribution partners with whom the individual insured has an affinity relationship. These products are sold primarily through direct marketing channels, such as outbound telemarketing, and in-branch bancassurance (where we partner with a bank and use the bank's sales channels to sell our insurance products). Marketing campaigns are conducted through these channels under a variety of arrangements with affinity partners, including banks, credit card companies and other financial and non-financial institutions. We also market directly to consumers via direct response television and the Internet. Our Medicare supplement product line is distributed primarily through independent agents and telemarketing directly to the consumer.

For our supplemental health, life and accident insurance products sold in foreign markets we are increasingly exposed to geopolitical and other risks inherent in foreign operations. Also, given that we bill and collect a significant portion of premiums through credit cards, a substantial contraction in consumer credit could impact our ability to retain existing policies and sell new policies. A decline in customer retention would result in both a reduction of revenue and an acceleration of the amortization of acquisition related costs. Changes

We market our group disability and life insurance products and services to employers, employees, professional and other associations and groups in the National, Middle Market and Select segments. In marketing these products, we primarily sell through insurance brokers and consultants and employ a direct sales force. The field sales force for the products and services of this segment consisted of approximately 230 sales professionals in 27 office locations.

In most states, our insurance companies and HMO subsidiaries are required to certify compliance with applicable advertising regulations on an annual basis. Our insurance companies and HMO subsidiaries are also required in most states to file and secure regulatory approval of products prior to the marketing, advertising, and sale of such products. State and/or federal regulatory scrutiny of life and health insurance company and HMO marketing and advertising practices, including the adequacy of disclosure regarding products and their administration, may result in increased regulation.








CI's vs. Customers, Data

(Revenue and Income for Trailing 12 Months, in Millions of $, except Employees)



COMPANY NAME TICKER MARKET CAP REVENUES INCOME EMPLOYEES
Cigna Corporation CI 75,217 129,657 4,283 37,200
Cvs Health Corp CVS 98,080 227,255 4,327 217,800
Davita Inc. DVA 12,130 8,638 318 57,400
Express Scripts Holding Co. ESRX 52,360 100,179 4,607 29,500
Hi-crush Inc. HCR 70 3,063 -5 0
HEALTH MANAGEMENT ASSOCIATES, INC. HMA 0 0 0 0
The Kroger Co. KR 22,129 121,182 1,609 400,000
MEDCO HEALTH SOLUTIONS, INC. MHS 0 0 0 0
SAFEWAY INC. SWY 0 0 0 137,000
Tenet Healthcare Corp THC 3,717 18,213 344 108,000
WALGREEN CO. WAG 0 0 0 251,000
WINN-DIXIE STORES, INC. WINN 0 0 0 0
Assured Guaranty Ltd AGO 5,044 949 445 300
Arthur j. Gallagher & Co. AJG 17,750 15,930 738 21,500
Amerisafe Inc AMSF 1,276 373 77 449
Bb&t Corporation BBT 41,994 11,293 3,316 33,400
Brown & Brown, Inc. BRO 10,745 2,322 395 7,807
Capital Financial Holdings, Inc. CPFH 1 15 0 20
Crawford & Co CRDA 338 1,065 31 8,941
Corvel Corp CRVL 1,520 594 48 3,508
Employers Holdings, Inc. EIG 1,369 805 151 716
Erie Indemnity Company ERIE 8,769 2,498 320 4,800
Gwg Holdings, Inc. GWGH 325 11 -156 50
Ladenburg Thalmann Financial Services Inc. LTS 513 1,442 38 1,307
Primerica, Inc. PRI 5,724 1,972 348 1,764
Sundance Strategies, Inc. SUND 64 0 -3 3
Atlantic American Corp AAME 33 195 -1 147
American Independence Corp. AMIC 0 0 0 268
American National Insurance Co ANAT 3,120 3,651 413 4,736
Citizens, Inc. CIA 347 246 0 620
Centene Corporation CNC 25,206 72,335 1,348 18,200
Cno Financial Group, Inc. CNO 2,799 4,262 -412 3,500
China United Insurance Service, Inc. CUII 88 89 8 2,239
First American Financial Corp FAF 7,266 5,891 578 17,955
Fbl Financial Group, Inc. FFG 1,387 725 95 1,637
Fidelity & Guaranty Life FGL 1,532 1,585 243 220
Fidelity National Financial, Inc. FNF 13,072 7,800 778 54,091
First Trinity Financial Corp. FTFC 0 47 6 9
Natur International Corp. FUTU 1,777 2 0 150
Triple-s Management Corp GTS 455 3,201 16 3,257
Horace Mann Educators Corporation HMN 1,846 1,378 131 1,350
Health Net Inc HNT 0 0 0 50
Investors Title Co ITIC 298 171 24 237
Kansas City Life Insurance Co KCLI 366 484 30 436
Keycorp KEY 19,632 5,988 1,732 13,853
Midwest Holding Inc. MIDH 0 2 -6 19
Molina Healthcare, Inc. MOH 8,431 17,219 770 21,000
National Security Group Inc NSEC 32 66 1 1
National Western Life Group, Inc. NWLI 855 626 116 261
Old Republic International Corporation ORI 6,649 6,565 674 8,200
Protective Life Corporation PL 0 5,799 457 2,541
Phoenix Companies Inc PNX 0 0 0 630
Safeco Corporation SAFC 0 0 0 0
Stewart Information Services Corp STC 1,018 1,848 53 6,900
Symetra Financial Corporation SYA 0 2,111 210 1,400
Trupanion, Inc. TRUP 1,128 326 -1 439
Universal American Corp. UAM 0 0 0 961
United Fire Group Inc UFCS 1,096 1,154 22 1,057
Utg Inc UTGN 112 27 3 42
Voya Financial, Inc. VOYA 8,204 8,962 640 7,000
Wellcare Health Plans, inc. WCG 16,303 26,983 631 6,900
SUBTOTAL 406,969 697,537 25,508 1,465,571


             
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