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Cigna Corporation  (CI)
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Cigna's Customers Performance

CI

 
CI's Source of Revenues Cigna's Customers have recorded an advance in their cost of revenue by 1.68 % in the 1 quarter 2019 year on year, sequentially costs of revenue were trimmed by -31.37 %, for the same period Cigna Corporation recorded revenue increase by 233.44 % year on year, sequentially revenue grew by 164.69 %.

List of CI Customers




Cigna's Customers have recorded an advance in their cost of revenue by 1.68 % in the 1 quarter 2019 year on year, sequentially costs of revenue were trimmed by -31.37 %, for the same period Cigna Corporation recorded revenue increase by 233.44 % year on year, sequentially revenue grew by 164.69 %.

List of CI Customers


   
Customers Net Income grew in Q1 by Customers Net margin grew to
25.39 % 4.46 %



Cigna's Customers, Q1 2019 Revenue Growth By Industry
Customers in Accident & Health Insurance Industry      25.14 %
Customers in Life Insurance Industry      21.02 %
Customers in Insurance Brokerage Industry      32.91 %
Customers in Property & Casualty Insurance Industry      22.19 %
Customers in Miscellaneous Financial Services Industry -13.03 %   
Customers in Regional Banks Industry -2.22 %   
Customers in Healthcare Facilities Industry -28.3 %   
Customers in Software & Programming Industry      4.74 %
Customers in Pharmacy Services & Retail Drugstore Industry      34.91 %
     
• Customers Valuation • Segment Rev. Growth • Segment Inc. Growth • Customers Mgmt. Effect.


Cigna's Comment on Sales, Marketing and Customers



Our supplemental health, life and accident insurance products are offered primarily in South Korea and select markets in Asia and Europe, as well as the United States. In China and Turkey we offer products and services through joint ventures in which we own 50% and 51% interests, respectively. In 2014, we will begin offering products and services in India through a joint venture in which we own a 26% interest. Our Medicare supplement product line is primarily distributed through independent agents and telemarketing directly to the U.S. consumer.

South Korea represents our single largest geographic market for Global Supplemental Benefits. For information on the concentration of risk with respect to the Global Supplemental Benefits segment's business in South Korea, see "Other Items Affecting Results of Global Supplemental Benefits" in the Global Supplemental Benefits section of the MD&A beginning on page 47 of this Form 10-K.

Our supplemental health, life and accident insurance products sold in foreign countries are generally marketed through distribution partners with whom the individual insured has an affinity relationship. These products are sold primarily through direct marketing channels, such as outbound telemarketing, and in-branch bancassurance (where we partner with a bank and use the bank's sales channels to sell our insurance products). Marketing campaigns are conducted through these channels under a variety of arrangements with affinity partners, including banks, credit card companies and other financial and non-financial institutions. We also market directly to consumers via direct response television and the Internet. Our Medicare supplement product line is distributed primarily through independent agents and telemarketing directly to the consumer.

For our supplemental health, life and accident insurance products sold in foreign markets we are increasingly exposed to geopolitical and other risks inherent in foreign operations. Also, given that we bill and collect a significant portion of premiums through credit cards, a substantial contraction in consumer credit could impact our ability to retain existing policies and sell new policies. A decline in customer retention would result in both a reduction of revenue and an acceleration of the amortization of acquisition related costs. Changes

We market our group disability and life insurance products and services to employers, employees, professional and other associations and groups in the National, Middle Market and Select segments. In marketing these products, we primarily sell through insurance brokers and consultants and employ a direct sales force. The field sales force for the products and services of this segment consisted of approximately 230 sales professionals in 27 office locations.

In most states, our insurance companies and HMO subsidiaries are required to certify compliance with applicable advertising regulations on an annual basis. Our insurance companies and HMO subsidiaries are also required in most states to file and secure regulatory approval of products prior to the marketing, advertising, and sale of such products. State and/or federal regulatory scrutiny of life and health insurance company and HMO marketing and advertising practices, including the adequacy of disclosure regarding products and their administration, may result in increased regulation.


Cigna's Comment on Sales, Marketing and Customers


Our supplemental health, life and accident insurance products are offered primarily in South Korea and select markets in Asia and Europe, as well as the United States. In China and Turkey we offer products and services through joint ventures in which we own 50% and 51% interests, respectively. In 2014, we will begin offering products and services in India through a joint venture in which we own a 26% interest. Our Medicare supplement product line is primarily distributed through independent agents and telemarketing directly to the U.S. consumer.

South Korea represents our single largest geographic market for Global Supplemental Benefits. For information on the concentration of risk with respect to the Global Supplemental Benefits segment's business in South Korea, see "Other Items Affecting Results of Global Supplemental Benefits" in the Global Supplemental Benefits section of the MD&A beginning on page 47 of this Form 10-K.

Our supplemental health, life and accident insurance products sold in foreign countries are generally marketed through distribution partners with whom the individual insured has an affinity relationship. These products are sold primarily through direct marketing channels, such as outbound telemarketing, and in-branch bancassurance (where we partner with a bank and use the bank's sales channels to sell our insurance products). Marketing campaigns are conducted through these channels under a variety of arrangements with affinity partners, including banks, credit card companies and other financial and non-financial institutions. We also market directly to consumers via direct response television and the Internet. Our Medicare supplement product line is distributed primarily through independent agents and telemarketing directly to the consumer.

For our supplemental health, life and accident insurance products sold in foreign markets we are increasingly exposed to geopolitical and other risks inherent in foreign operations. Also, given that we bill and collect a significant portion of premiums through credit cards, a substantial contraction in consumer credit could impact our ability to retain existing policies and sell new policies. A decline in customer retention would result in both a reduction of revenue and an acceleration of the amortization of acquisition related costs. Changes

We market our group disability and life insurance products and services to employers, employees, professional and other associations and groups in the National, Middle Market and Select segments. In marketing these products, we primarily sell through insurance brokers and consultants and employ a direct sales force. The field sales force for the products and services of this segment consisted of approximately 230 sales professionals in 27 office locations.

In most states, our insurance companies and HMO subsidiaries are required to certify compliance with applicable advertising regulations on an annual basis. Our insurance companies and HMO subsidiaries are also required in most states to file and secure regulatory approval of products prior to the marketing, advertising, and sale of such products. State and/or federal regulatory scrutiny of life and health insurance company and HMO marketing and advertising practices, including the adequacy of disclosure regarding products and their administration, may result in increased regulation.








CI's vs. Customers, Data

(Revenue and Income for Trailing 12 Months, in Millions of $, except Employees)



COMPANY NAME TICKER MARKET CAP REVENUES INCOME EMPLOYEES
Cigna Corporation CI 61,118 75,216 3,101 37,200
Cvs Health Corporation CVS 71,024 210,532 -167 217,800
Davita Inc. DVA 8,219 8,682 297 57,400
Express Scripts Holding Co. ESRX 52,360 100,179 4,607 29,500
MANOR CARE, INC. HCR 0 0 0 0
HEALTH MANAGEMENT ASSOCIATES, INC. HMA 0 0 0 0
Kroger Co KR 19,862 121,162 3,078 400,000
MEDCO HEALTH SOLUTIONS, INC. MHS 0 0 0 0
SAFEWAY INC. SWY 0 0 0 137,000
Tenet Healthcare Corporation THC 2,253 18,313 466 108,000
WALGREEN CO. WAG 0 0 0 251,000
WINN-DIXIE STORES, INC. WINN 0 0 0 0
Assured Guaranty Ltd AGO 4,436 904 378 300
Gallagher Arthur J & Co AJG 16,554 15,837 742 21,500
Amerisafe Inc AMSF 1,184 379 75 449
Bb&t Corporation BBT 37,899 11,072 3,264 33,400
Brown & Brown, Inc. BRO 9,345 2,132 367 7,807
Cninsure Inc. CISG 0 0 0 4,288
Capital Financial Holdings, Inc. CPFH 1 15 0 20
Crawford & Co CRDA 291 1,089 23 8,941
Corvel Corp CRVL 1,540 596 47 3,508
Employers Holdings, Inc. EIG 1,377 833 168 716
Erie Indemnity Co ERIE 12,933 2,443 298 4,800
Gwg Holdings, Inc. GWGH 57 77 -31 50
Ladenburg Thalmann Financial Services Inc. LTS 668 1,307 17 1,307
Primerica, Inc. PRI 5,179 1,935 338 1,764
Sundance Strategies, Inc. SUND 117 0 -25 3
Willis Towers Watson Plc. WSH 0 8,175 461 23,700
Atlantic American Corp AAME 52 200 8 147
American Independence Corp. AMIC 0 0 0 268
American National Insurance Co ANAT 3,105 3,647 399 4,736
Black Knight, Inc. BKFS 6,380 1,127 165 4,430
Citizens Inc CIA 328 249 -15 620
Centene Corp CNC 22,478 65,366 1,075 18,200
Cno Financial Group, Inc. CNO 2,636 4,329 -348 3,500
China United Insurance Service, Inc. CUII 88 81 7 2,239
First American Financial Corp FAF 6,000 5,754 510 17,955
Fbl Financial Group Inc FFG 1,598 736 -3 1,637
Fidelity & Guaranty Life FGL 1,532 1,585 243 220
Fidelity National Financial, Inc. FNF 11,041 7,623 743 54,091
First Trinity Financial Corp. FTFC 0 42 6 9
Future Healthcare Of America FUTU 1 3 0 150
Triple-s Management Corp GTS 523 2,930 60 3,257
Horace Mann Educators Corp HMN 1,713 1,209 30 1,350
Health Net Inc HNT 0 0 0 50
Emergent Capital, Inc.. IFT 0 23 -24 32
Investors Title Co ITIC 305 158 25 237
Kansas City Life Insurance Co KCLI 371 484 30 436
Keycorp KEY 17,154 6,145 1,855 13,853
Midwest Holding Inc. MIDH 0 1 -6 19
Molina Healthcare Inc MOH 9,597 18,363 798 21,000
National Security Group Inc NSEC 30 67 3 1
National Western Life Group, Inc. NWLI 927 660 130 261
Old Republic International Corporation ORI 6,847 6,560 779 8,200
Protective Life Corporation PL 0 5,171 404 2,541
Phoenix Companies Inc PNX 0 0 0 630
Safeco Corporation SAFC 0 0 0 0
Stewart Information Services Corp STC 973 1,869 56 6,900
Symetra Financial Corporation SYA 0 2,111 210 1,400
Trupanion, Inc. TRUP 1,151 304 -1 439
Universal American Corp. UAM 0 0 0 961
United Fire Group Inc UFCS 1,220 1,125 26 1,057
Utg Inc UTGN 102 53 22 42
Voya Financial, Inc. VOYA 8,256 8,744 639 7,000
Wellcare Health Plans, Inc. WCG 14,597 22,530 490 6,900
SUBTOTAL 364,303 674,908 22,718 1,498,021


             
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