Comparing the current results to its competitors, Pagerduty Inc reported Revenue increase in the 2 quarter 2026 by 0.83 % year on year. The revenue growth was below Pagerduty Inc 's competitors' average revenue growth of 17.76 %, achieved in the same quarter.
Pagerduty Inc 's Comment on Competition and Industry Peers
PagerDuty competes with vendors offering similar incident management capabilities, categorized into three groups: multi-product ITSM vendors seeking platform consolidation; pure-play incident management vendors providing basic incident management with updated user interfaces; and adjacency vendors expanding into incident management from areas such as observability or other telemetry. The company also faces competition from homegrown or in-house solutions. PagerDuty anticipates increased competition in emerging areas including automation and AI. Key competitive factors include total cost of ownership, product functionality, breadth of offerings, security, flexibility, and performance. Some competitors employ lower pricing strategies to gain market entry, while larger competitors may bundle products and services within broader software offerings at reduced prices.
With modest revenue growth of 0.83 % within Overall company, Pagerduty Inc failed to increase sales with the same pace, like most of company's peers within this division. << More on PD Market Share.
*Market share is calculated based on total revenue.
April 2, 2025
The Rising Tide of AI Agents: Successes and Challenges in the Corporate Sector In an era where artificial intelligence is rapidly reshaping business operations, PagerDuty, Inc. highlights the mixed fortunes of companies adopting AI technology. According to a recent report by the company, over half of all enterprises have actively deployed AI agents in various capacities. This surge in adoption reflects a broader trend in the technology sector where firms are leveraging AI to enhance efficiency, decision-making, and customer interactions.Despite this growing embrace of AI, PagerDuty’s financial performance presents a contrasting narrative. For the 12 months concluding in the fourth quarter of 2025, the comp...
November 6, 2024
PagerDuty, a renowned name in digital operations management, recently claimed a pivotal position as a Leader in the 2024 GigaOm Radar for AIOps for the third consecutive year. This achievement marks PagerDuty s steadfast commitment to innovation and operational excellence as businesses worldwide grapple with the complexities of integrating artificial intelligence (AI) into their workflows. Alongside this recognition, PagerDuty s recent initiatives and studies shed light on the growing challenges of customer-facing incidents and the strategies being employed to enhance operational efficiency through automation. Recognition in AIOps The 2024 GigaOm Radar for AIOps accolade underscores PagerDuty’s sustained l...
June 27, 2024
In today s digitally-driven world, businesses heavily rely on their IT operations to ensure seamless customer experiences. However, a recent study by PagerDuty, Inc. has uncovered a concerning trend - a significant increase in customer-facing incidents, with each incident costing nearly $800,000. This article delves into the key findings from the survey of 500 IT leaders and decision-makers across the United States, the United Kingdom, and Australia. Additionally, it explores the potential impact of automation in mitigating these incidents. Alarming Statistics: The study revealed a staggering 43% increase in customer-facing incidents over the past year, highlighting the growing vulnerability of companies IT...
March 19, 2024
PagerDuty s New Enterprise Offering Bolsters Incident Management Solutions for Operational ExcellencePagerDuty, a global leader in digital operations management, has recently launched its enterprise plan for Incident Management, a powerful solution that integrates the company s industry-leading incident management product with Jeli s capabilities. This move aims to provide organizations with a comprehensive end-to-end offering for achieving operational excellence. PagerDuty s Incident Management is a crucial component of the PagerDuty Operations Cloud, which combines AI-powered operations intelligence, automation, and customer-centricity.The launch of PagerDuty s enterprise plan for Incident Management comes...
November 29, 2023
PagerDuty Enhances AI-Powered Capabilities with PagerDuty Copilot: Boosting Efficiency and Resilience in Digital Operations SAN FRANCISCO - PagerDuty, Inc. (NYSE:PD), a leading provider of digital operations management solutions, is excited to announce the latest enhancement to its extensively acclaimed PagerDuty Copilot. This addition further strengthens the Company s suite of assistive automation capabilities within the PagerDuty Operations Cloud – an innovative platform that seamlessly integrates Incident Management, AIOps, Automation, and Customer Service Operations, catering to critical and time-sensitive work across the IT landscape. PagerDuty Copilot, a ground-breaking AI-enabled toolset, e...
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Sources:
Pagerduty Inc’s official press releases and regulatory filings; CSIMarket.com’s market research; and the financial filings and press releases of other companies cited in this report.
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