Iron Mountain Inc (IRM) Quarterly and Annual Segment Results by Country and Region - CSIMarket
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Iron Mountain Inc  (NYSE: IRM)

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Description of Iron Mountain Inc's Business Segments


Iron Mountain Inc. offers an extensive array of products and services meticulously designed to facilitate the overarching management, protection, and storage of both physical and electronic records. This service suite is strategically segmented, enabling businesses across various industries to effectively manage their records throughout their entire lifecycle. Here is a detailed exploration of Iron Mountain’s offerings, categorized by service types.

1. Physical Records Management

Iron Mountains physical records management services cater to both active and inactive records, ensuring efficiency and security for numerous business needs.

Active and Inactive Records

- Active Records: These are files currently in use or frequently referenced. Clients typically store these records on-site to allow for quick access and management.
- Inactive Records: These include documents no longer in immediate use but are retained for legal, regulatory, compliance, or occasional business purposes.

Business Records Management

- Clients can store hard-copy business records, often in cartons, utilizing Iron Mountain’s proprietary SafekeeperPLUS™ system for efficient storage and retrieval.
- Monthly storage fees are applied per storage unit (carton or cubic foot), providing comprehensive infrastructure including inventory tracking, physical security, and space provisions.

Healthcare Information Services

- This segment specializes in the management of medical records, which usually require more frequent access.
- Services include:
- On-site removal and indexing of aged patient files.
- Ancillary services such as medical record copying, temporary staffing, contract coding, and facilities management.

Vital Records Services

- Vital records encompass irreplaceable documents such as audio, video, and proprietary information.
- These records necessitate elevated security and climate control measures and are stored at a premium compared to standard records management.
- Services provided include secure storage, inventory management, and handling tailored to high-value records.

Physical Data Protection & Recovery Services

- This service includes the secure storage and rotation of backup media, which is critical for disaster recovery and business continuity.
- Regular transportation of backups to secure facilities ensures accessibility to data year-round.
- Iron Mountain employs proprietary IT systems, such as MediaLinkâ„¢, SecureSyncâ„¢, and SecureBaseâ„¢, to manage this process effectively and support data recovery tests.

Service and Courier Operations

- These operations are vital to the records management lifecycle and encompass a range of activities:
- Access to stored records, temporary removal, re-filing, permanent withdrawals, and destruction of records.
- Iron Mountain’s courier services offer pickups and deliveries with fees dependent on urgency, volume, and distance.
- They operate an extensive fleet to ensure efficient and flexible service delivery.

Secure Shredding

- This service enables secure destruction of sensitive documents, adhering to retention schedules and privacy concerns.
- Services include collection of records in secure containers and shredding operations, with recycled waste paper as a sustainability component.
- Iron Mountain offers both plant-based and mobile shredding options across the U.S. Canada, and the U.K.

Electronic Records Management

Recognizing the increasing necessity for effective management of electronic information, Iron Mountain provides a suite of services tailored for digital data management.

Electronic Records Management

- Focused on backing up and archiving digital data to ensure business continuity and adherence to compliance requirements.
- Regular rotation of backup tapes is integral to protecting against data loss from system failures or disasters.

Document Management Solutions

- Iron Mountain designs comprehensive document management strategies that integrate physical and digital workflows effectively.
- Their approach includes document digitization and digital storage management to optimize the lifecycle of client information.

Electronic Vaulting Services

- A web-based solution for automating data backups from various devices, with secure storage in data centers.
- Clients can leverage proprietary software, such as Connectedâ„¢ for PCs and LiveVaultâ„¢ for servers, for both Software as a Service (SaaS) and customer-hosted environments.

Digital Archiving Services

- These services focus on the preservation of digital records for long-term retention, aligning with regulatory and legal requirements.
- Electronically stored information, including emails and business documents, is archived alongside physical records to facilitate comprehensive record-keeping.

Discovery Services

Iron Mountain’s discovery services fulfill the legal oversight and governance requirements of organizations, offering the following specialized capabilities:

eDiscovery Services

- This service assists clients in the management of electronic data within legal discovery contexts.
- The Stratifyâ„¢ Legal Discovery application allows clients to organize and process information for legal reviews securely, ensuring protection throughout the data lifecycle.
- Integrated physical and digital solutions promote an end-to-end chain of custody, minimizing associated risks and costs.

Consolidated Discovery Capabilities

- A comprehensive combined offering of physical and digital services ensures robust support for data management during investigations, litigation, or compliance audits.

Conclusion

Through this diverse and extensive portfolio of products and services, Iron Mountain Inc. positions itself as a leader in the information protection and storage sphere. The company empowers organizations to manage their records effectively, securely, and in compliance with various regulatory requirements across a broad spectrum of industries. This commitment to excellence ensures that clients can focus on their core operations while optimizing their records management strategies.


Composition of Iron Mountain Inc Revenues by Segments

 
Storage rental    56.54 % of total Revenue
Service    43.46 % of total Revenue
TOTAL REPORTABLE SEGMENTS    85.68 % of total Revenue
TOTAL REPORTABLE SEGMENTS Storage rental    55.58 % of total Revenue
TOTAL REPORTABLE SEGMENTS Service    30.1 % of total Revenue
Global RIM Business    72.52 % of total Revenue
Global RIM Business Storage rental    42.53 % of total Revenue
Global RIM Business Service    29.99 % of total Revenue
Global Data Center Business    13.16 % of total Revenue
Global Data Center Business Storage rental    13.04 % of total Revenue
Global Data Center Business Service    0.11 % of total Revenue
Corporate and Other    14.32 % of total Revenue
Corporate and Other Storage rental    0.97 % of total Revenue
Corporate and Other Service    13.36 % of total Revenue
Records Management    60.72 % of total Revenue
Records Management GLOBAL RIM BUSINESS    58.37 % of total Revenue
Records Management CORPORATE AND OTHER    2.35 % of total Revenue
Data Management    6.35 % of total Revenue
Data Management GLOBAL RIM BUSINESS    6.35 % of total Revenue
Information Destruction    19.78 % of total Revenue
Information Destruction GLOBAL RIM BUSINESS    7.8 % of total Revenue
Information Destruction CORPORATE AND OTHER    11.97 % of total Revenue
Data Center    13.16 % of total Revenue
Data Center GLOBAL DATA CENTER BUSINESS    13.16 % of total Revenue

Q1 three months ended (Mar 31 2026)
Revenues by Business Segments Revenues
(in millions $)
%
(of total Revenues)
Storage rental 1,094.77 56.54 %
Service 841.38 43.46 %
TOTAL REPORTABLE SEGMENTS 1,658.81 85.68 %
TOTAL REPORTABLE SEGMENTS Storage rental 1,076.02 55.58 %
TOTAL REPORTABLE SEGMENTS Service 582.79 30.1 %
Global RIM Business 1,404.09 72.52 %
Global RIM Business Storage rental 823.52 42.53 %
Global RIM Business Service 580.57 29.99 %
Global Data Center Business 254.73 13.16 %
Global Data Center Business Storage rental 252.51 13.04 %
Global Data Center Business Service 2.22 0.11 %
Corporate and Other 277.34 14.32 %
Corporate and Other Storage rental 18.74 0.97 %
Corporate and Other Service 258.60 13.36 %
Records Management 1,175.59 60.72 %
Records Management GLOBAL RIM BUSINESS 1,130.10 58.37 %
Records Management CORPORATE AND OTHER 45.49 2.35 %
Data Management 122.96 6.35 %
Data Management GLOBAL RIM BUSINESS 122.96 6.35 %
Information Destruction 382.88 19.78 %
Information Destruction GLOBAL RIM BUSINESS 151.03 7.8 %
Information Destruction CORPORATE AND OTHER 231.85 11.97 %
Data Center 254.73 13.16 %
Data Center GLOBAL DATA CENTER BUSINESS 254.73 13.16 %
Total 1,936.15 100 %




Q1 three months ended (Mar 31 2026)
Revenue Growth rates by Segment Y/Y Revenue
%
Q/Q Revenue
%
Storage rental 15.44 % -
Service 30.62 % -
TOTAL REPORTABLE SEGMENTS 16.07 % -
TOTAL REPORTABLE SEGMENTS Storage rental 15.64 % -
TOTAL REPORTABLE SEGMENTS Service 16.86 % -
Global RIM Business 11.8 % -
Global RIM Business Storage rental 8.71 % -
Global RIM Business Service 16.48 % -
Global Data Center Business 47.07 % -
Global Data Center Business Storage rental 46 % -
Global Data Center Business Service 780.95 % -
Corporate and Other 69.74 % -
Corporate and Other Storage rental 4.58 % -
Corporate and Other Service 77.77 % -
Records Management 13.63 % -
Records Management GLOBAL RIM BUSINESS 13.94 % -
Records Management CORPORATE AND OTHER 6.32 % -
Data Management 0.71 % -
Data Management GLOBAL RIM BUSINESS 0.71 % -
Information Destruction 45.79 % -
Information Destruction GLOBAL RIM BUSINESS 6.34 % -
Information Destruction CORPORATE AND OTHER 92.24 % -
Data Center 47.07 % -
Data Center GLOBAL DATA CENTER BUSINESS 47.07 % -
Total 21.58 % -




Q1 three months ended (Mar 31 2026)
Income by Business Segments Income
(in millions $)
%
(Profit Margin)
Total 149.00 7.7 %




Q1 three months ended (Mar 31 2026)
Income Growth rates by Segment Y/Y Income
%
Q/Q Income
%
Total 817.88 % -




Annual Report on Iron Mountain Inc Divisions, Sales by Country

 
Storage rental   Storage rental Segment contribution to total sales 58.72 % of total Revenue
Service   Service Segment contribution to total sales 41.28 % of total Revenue
TOTAL REPORTABLE SEGMENTS   TOTAL REPORTABLE SEGMENTS Segment contribution to total sales 88.31 % of total Revenue
TOTAL REPORTABLE SEGMENTS Storage rental   TOTAL REPORTABLE SEGMENTS Storage rental Segment contribution to total sales 57.68 % of total Revenue
TOTAL REPORTABLE SEGMENTS Service   TOTAL REPORTABLE SEGMENTS Service Segment contribution to total sales 30.63 % of total Revenue
Data Center   Data Center Segment contribution to total sales 11.64 % of total Revenue
Data Center GLOBAL DATA CENTER BUSINESS   Data Center GLOBAL DATA CENTER BUSINESS Segment contribution to total sales 11.64 % of total Revenue
GLOBAL DATA CENTER BUSINESS   GLOBAL DATA CENTER BUSINESS Segment contribution to total sales 11.64 % of total Revenue
GLOBAL DATA CENTER BUSINESS Storage rental   GLOBAL DATA CENTER BUSINESS Storage rental Segment contribution to total sales 11.55 % of total Revenue
GLOBAL RIM BUSINESS   GLOBAL RIM BUSINESS Segment contribution to total sales 76.67 % of total Revenue
GLOBAL RIM BUSINESS Storage rental   GLOBAL RIM BUSINESS Storage rental Segment contribution to total sales 46.13 % of total Revenue
GLOBAL RIM BUSINESS Service   GLOBAL RIM BUSINESS Service Segment contribution to total sales 30.54 % of total Revenue
GLOBAL DATA CENTER BUSINESS Service   GLOBAL DATA CENTER BUSINESS Service Segment contribution to total sales 0.09 % of total Revenue
CORPORATE AND OTHER   CORPORATE AND OTHER Segment contribution to total sales 11.69 % of total Revenue
CORPORATE AND OTHER Storage rental   CORPORATE AND OTHER Storage rental Segment contribution to total sales 1.04 % of total Revenue
CORPORATE AND OTHER Service   CORPORATE AND OTHER Service Segment contribution to total sales 10.65 % of total Revenue
United States   United States Segment contribution to total sales 66.27 % of total Revenue
United Kingdom   United Kingdom Segment contribution to total sales 6.85 % of total Revenue
Canada   Canada Segment contribution to total sales 4.38 % of total Revenue
Remaining Countries   Remaining Countries Segment contribution to total sales 22.51 % of total Revenue
Records management   Records management Segment contribution to total sales 63.51 % of total Revenue
Records management GLOBAL RIM BUSINESS   Records management GLOBAL RIM BUSINESS Segment contribution to total sales 60.98 % of total Revenue
Records management CORPORATE AND OTHER   Records management CORPORATE AND OTHER Segment contribution to total sales 2.53 % of total Revenue
Data management   Data management Segment contribution to total sales 7.31 % of total Revenue
Data management GLOBAL RIM BUSINESS   Data management GLOBAL RIM BUSINESS Segment contribution to total sales 7.31 % of total Revenue
Information destruction   Information destruction Segment contribution to total sales 17.54 % of total Revenue
Information destruction GLOBAL RIM BUSINESS   Information destruction GLOBAL RIM BUSINESS Segment contribution to total sales 8.37 % of total Revenue
Information destruction CORPORATE AND OTHER   Information destruction CORPORATE AND OTHER Segment contribution to total sales 9.16 % of total Revenue


Twelve months ended 2025
IRM s Annual Revenue by Geography and Business Segments Sales
(in millions $)
%
(of total Sales)
Storage rental 4,052.51 58.72 %
Service 2,849.23 41.28 %
TOTAL REPORTABLE SEGMENTS 6,094.91 88.31 %
TOTAL REPORTABLE SEGMENTS Storage rental 3,980.75 57.68 %
TOTAL REPORTABLE SEGMENTS Service 2,114.16 30.63 %
Data Center 803.43 11.64 %
Data Center GLOBAL DATA CENTER BUSINESS 803.43 11.64 %
Total 6,901.74 100 %
GLOBAL DATA CENTER BUSINESS 803.43 11.64 %
GLOBAL DATA CENTER BUSINESS Storage rental 797.02 11.55 %
GLOBAL RIM BUSINESS 5,291.48 76.67 %
GLOBAL RIM BUSINESS Storage rental 3,183.74 46.13 %
GLOBAL RIM BUSINESS Service 2,107.75 30.54 %
GLOBAL DATA CENTER BUSINESS Service 6.41 0.09 %
CORPORATE AND OTHER 806.83 11.69 %
CORPORATE AND OTHER Storage rental 71.76 1.04 %
CORPORATE AND OTHER Service 735.07 10.65 %
United States 4,573.46 66.27 %
United Kingdom 472.61 6.85 %
Canada 302.42 4.38 %
Remaining Countries 1,553.24 22.51 %
Records management 4,383.20 63.51 %
Records management GLOBAL RIM BUSINESS 4,208.91 60.98 %
Records management CORPORATE AND OTHER 174.29 2.53 %
Data management 504.66 7.31 %
Data management GLOBAL RIM BUSINESS 504.66 7.31 %
Information destruction 1,210.45 17.54 %
Information destruction GLOBAL RIM BUSINESS 577.91 8.37 %
Information destruction CORPORATE AND OTHER 632.54 9.16 %


Twelve months ended 2025
IRM s Annual Income by Country and Business Segments Income
(in millions $)
%
(Profit Margin)
Total 152.25 2.21 %

Twelve months ended 2025
Annual Revenue and Income Growth by Country and Business Segments % Y/Y Sales Growth % Y/Y Income Growth
Storage rental 10.05 % -
Service 15.46 % -
TOTAL REPORTABLE SEGMENTS 8.85 % -
TOTAL REPORTABLE SEGMENTS Storage rental 10.11 % -
TOTAL REPORTABLE SEGMENTS Service 6.56 % -
Data Center 29.58 % -
Data Center GLOBAL DATA CENTER BUSINESS 29.58 % -
Total 12.23 % -17.1 %
GLOBAL DATA CENTER BUSINESS 29.58 % -
GLOBAL DATA CENTER BUSINESS Storage rental 31.46 % -
GLOBAL RIM BUSINESS 6.27 % -
GLOBAL RIM BUSINESS Storage rental 5.8 % -
GLOBAL RIM BUSINESS Service 6.97 % -
GLOBAL DATA CENTER BUSINESS Service -53.31 % -
CORPORATE AND OTHER 46.58 % -
CORPORATE AND OTHER Storage rental 7.31 % -
CORPORATE AND OTHER Service 52.01 % -
United States 14.1 % -
United Kingdom 10.82 % -
Canada -0.25 % -
Remaining Countries 10.01 % -
Records management 7.92 % -
Records management GLOBAL RIM BUSINESS 7.95 % -
Records management CORPORATE AND OTHER 7.34 % -
Data management -2.07 % -
Data management GLOBAL RIM BUSINESS -2.07 % -
Information destruction 27 % -
Information destruction GLOBAL RIM BUSINESS 2.28 % -
Information destruction CORPORATE AND OTHER 62.99 % -



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