We are a leading technology solutions provider to the global travel and tourism
industry. We span the breadth of the global travel ecosystem, providing key
software and services to a broad range of travel suppliers and travel buyers.
We connect the world’s leading travel suppliers, including airlines, hotels,
car rental brands, rail carriers, cruise lines and tour operators, with travel
buyers in a comprehensive travel marketplace. We also offer travel suppliers
an extensive suite of leading software solutions, ranging from airline and hotel
reservations systems to high-value marketing and operations solutions, such
as planning airline crew schedules, re-accommodating passengers during irregular
flight operations and managing day-to-day hotel operations. These solutions
allow our customers to market, distribute and sell their products more efficiently,
manage their core operations, and deliver enhanced travel experiences.
Travel Network
Travel Network is our global business-to-business travel marketplace and consists
primarily of our global distribution system (“GDS”) and a broad
set of solutions that integrate with our GDS to add value for travel suppliers
and travel buyers. Our GDS facilitates travel by efficiently bringing together
travel content such as inventory, prices and availability from a broad array
of travel suppliers, including airlines, hotels, car rental brands, rail carriers,
cruise lines and tour operators, with a large network of travel buyers, including
online travel agencies (“OTAs”), offline travel agencies, travel
management companies (“TMCs”) and corporate travel departments.
Airline and Hospitality Solutions
Our Airline and Hospitality Solutions business offers a broad portfolio of software
technology products and solutions, through software-as-a-service (“SaaS”)
and hosted delivery model, to airlines, hoteliers and other travel suppliers.
Airline and Hospitality Solutions aggregates our Airline Solutions and Hospitality
Solutions operating segments.
Airline Solutions—Our Airline Solutions business provides industry-leading
and comprehensive software solutions that help our airline customers better
market, sell, serve and operate. We offer airline software solutions in three
functional suites: our reservation system, SabreSonic Customer Sales & Service
(“SabreSonic”); our commercial solutions, Sabre AirVision Marketing
& Planning; and Sabre AirCentre Enterprise Operations. SabreSonic provides
comprehensive capabilities around managing sales and customer service across
an airline’s diverse touch points. Sabre AirVision Marketing & Planning
is a set of strategic airline commercial planning solutions that focuses on
helping our customers improve profitability and develop their brand. Sabre AirCentre
Enterprise Operations is a set of strategic solutions that drive operational
effectiveness through holistic planning and management of airline, airport and
customer operations.
Hospitality Solutions—Our Hospitality Solutions business provides software
and solutions to hoteliers around the world. Our offerings include distribution
through our SynXis central reservation system (“CRS”), property
management through SynXis Property Manager Solution (“PMS”), marketing
services and professional services that optimize distribution and marketing.
In January 2016, we completed the acquisition of the Trust Group of Companies
(“Trust Group”), a central reservation, revenue management and hotel
marketing provider with a significant presence in Europe, the Middle East and
Africa (“EMEA”) and in APAC. Inclusive of this acquisition, we provide
our software and solutions to over 38,000 hotel properties around the world.
Strategy
We connect people and places with technology that reimagines the business of
travel. The key elements of our strategy include:
Commitment to develop innovative technology products through investment of significant
resources in solutions that address key customer needs which include retailing
solutions, mobile capabilities, data analytics and business intelligence and
workflow optimization.
Geographic expansion beyond our traditional strengths by seeking to deepen our
presence in high-growth geographies in APAC, Europe, including high-growth Eastern
European markets, and Latin America.
Pursuit of new customers and marketplace content through seeking to actively
add new travel supplier content to Travel Network and continuing to pursue new
customers for our Airline and Hospitality Solutions business.
Strengthen relationships with existing customers, including promoting the adoption
of our products within and across our existing customers.