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Telus International Cda Inc's Competitiveness

A competitive positioning analysis and financial ratio benchmarking of Telus International Cda Inc (TIXT) against its publicly traded competitors: sales growth, net income, profitability, valuation and market share, plus each peer's market capitalization, revenue, income and employees. Free below: the top 5 peers. Subscriber access adds the full competitor list and CSV downloads.

Peer Data As of Q4 2024
Competitors Tracked
1
Publicly traded peers
Peer Group Market Share
99.92 %
vs 99.95 % a year ago
Revenue Growth Y/Y
-1.85 %
Peers: 43.18 %
Net Margin
-2.29 %
Peers: -87.26 %

Key Findings: Telus International Cda Inc vs Its Competitors

  • TTM: Trailing 12-month revenue of 2,658M vs 5M combined for tracked competitors (99.8% combined share).
  • Trending: Latest-quarter revenue run-rate is accelerating (+300.0% annualized vs trailing 12 months), vs accelerating (+69.0%) for its tracked peer group.
  • Growth: Telus International Cda Inc generated -1.9% revenue growth year over year in Q4 2024, vs 43.2% for its tracked competitors combined.
  • Profitability: Its -2.3% net margin compares with -87.3% for the peer group.
  • Peer revenue share: Telus International Cda Inc accounted for 99.9% of combined revenue among its tracked peer group, down from 100.0% a year earlier.
  • Peer differentiation: Revenue per employee of $0.04M compares with $0.15M for the peer group (0.3x).

Every figure above is sourced and cited in detail further down this page (Market Structure, Profitability & Cost Structure, Productivity vs Peers).

TIXT Sales vs. its Competitors, Q4 2024

Telus International Cda Inc reported revenue contraction of 1.85 % year on year in Q4 2024, below its competitors' combined revenue growth of 43.18 %.

With a net margin of -2.29 %, Telus International Cda Inc achieved higher profitability than its competitors (-87.26 %).

Telus International Cda Inc generated 99.92 % of the combined sales of its peer group, down from 99.95 % a year earlier.

API endpoints for this dataset
https://api.csimarket.com/api/v1/companies/TIXT/competitors
https://api.csimarket.com/api/v1/companies/TIXT/relationships
https://api.csimarket.com/api/v1/companies/TIXT/similar
Programmatic access for models, analytics, and integration workflows.

Telus International Cda Inc vs. its Competitors, Q4 2024

Revenue growth, year on year

Telus International Cda Inc -1.9 %
Competitors combined +43.2 %

Net margin

Telus International Cda Inc -2.3 %
Competitors combined -87.3 %

Revenue run-rate vs trailing 12 months

Telus International Cda Inc +300.0 %
Competitors combined +69.0 %

TTM net margin

Telus International Cda Inc -2.3 %
Competitors combined -65.5 %

TTM = trailing twelve months. Run-rate annualizes the latest quarter (×4) and compares it to TTM. In millions of $. High-Confidence Competitors are named as a competitor directly in Telus International Cda Inc reports; Similar-Size Competitors are the closest peers by market-cap rank within the same industry; Similar Growth & Profitability Competitors are the closest peers by combined revenue growth, operating margin and ROIC, all independent of the competitor list.

Competitor Financial Benchmarking - TTM Commercial

TTM revenue, latest-quarter run-rate and net income/margin benchmarked across Telus International Cda Inc and its 4 competitor groupings. Available under Commercial License.

Entity TTM Revenue Latest Q ×4 Rev Run-rate vs TTM TTM Net Income TTM Net Margin
Telus International cda Inc $12,345M $12,345M +12.3% · Accelerating $1,234M 12.3%
Competitors combined $12,345M $12,345M +12.3% · Accelerating $1,234M 12.3%
High-Confidence Competitors (8) $12,345M $12,345M +12.3% · Accelerating $1,234M 12.3%
Similar Growth & Profitability (6) $12,345M $12,345M +12.3% · Accelerating $1,234M 12.3%
Competitor Financial Benchmarking

TTM revenue, run-rate and net margin benchmarking across Telus International Cda Inc's competitor groups requires a Commercial License.

For context: the Cloud Computing & Data Analytics industry grew revenue 8.2% year over year, combined, vs -1.9% for Telus International Cda Inc. Telus International Cda Inc's share of combined industry revenue moved from 2.09% to 1.90%, a loss of 0.19 percentage points.

Telus International Cda Inc's Competitor Quality Breadth

Share of each group, trailing 12 months: profitable (net margin > 0), expanding (revenue growth > 0), growing faster than the industry's own median, and financially distressed (Piotroski F-Score of 2 or below).

Entity Profitable Expanding Above Industry Growth Distressed
Telus International cda Inc No No No No
Competitors combined (1) 0% 0% 0% 0%
High-Confidence Competitors (9) 89% 78% 67% 33%
Similar Growth & Profitability (8) 50.00 % (4 of 8) 0.00 % (0 of 8) 0.00 % (0 of 8) 25.00 % (2 of 8)

Source: CSIMarket API, trailing 12 months. Altman Z-Score is not shown here: it is not populated in the underlying data for any company. Percentages are of companies in each group that report the relevant metric, not of the full group size.

Market Share of the Peer Group, Q4 2024

99.9%market share
  • Telus International Cda Inc99.9%
  • Competitors combined0.1%

Share of combined quarterly revenue of Telus International Cda Inc and its 1 tracked competitors.

See Telus International Cda Inc's full market share breakdown »

TIXT Stock Performance relative to its Competitors

TIXT Competitors (weighted) Percent change over the selected range

Telus International Cda Inc's Share Price Performance vs Peer Groups

Trailing 12-month total share price return, and the share of each group that outperformed the U.S.A. 500 over the same period. Similar Growth & Profitability Competitors are the closest peers by combined revenue growth, operating margin and ROIC.
0%beat U.S.A. 500
Competitors Combined
(0 of 1)
0%beat U.S.A. 500
High-Confidence
(0 of 9)
20%beat U.S.A. 500
Similar Growth & Profitability
(1 of 5)
Entity TTM Share Price Return
(group: median)
vs U.S.A. 500
Telus International cda Inc 13.40 % Underperformed
Competitors combined (1) 40.4% 63.2%
High-Confidence Competitors (9) 40.4% 63.2%
Similar-Size Competitors (0) 40.4% 63.2%
Similar Growth & Profitability (5) 40.4% 63.2%
Peer Group Share Price Returns

TTM share price return and U.S.A. 500 outperformance for Telus International Cda Inc's competitor groups requires a Commercial License.

Source: CSIMarket API (daily market-structure computation). Outperformance is trailing-12-month total return vs the U.S.A. 500 over the same window, not risk-adjusted.

TIXT Stock Performance relative to High-Confidence Competitors

TIXT High-Confidence Competitors (equal-weighted, 9) Percent change over the selected range

TIXT Stock Performance relative to Similar Growth & Profitability Competitors

TIXT Similar Growth & Profitability Competitors (equal-weighted, 8) Percent change over the selected range

5 Best-Performing Tracked Competitors, Trailing 12 Months

#CompetitorTTM Share Price Returnvs U.S.A. 500
1 Iveda Solutions Inc 282.9% Outperformed
Best-Performing Competitor Returns

TTM share price return and U.S.A. 500 outperformance for Telus International Cda Inc's best-performing tracked competitors requires a Commercial License.

Source: CSIMarket API, trailing 12 months.

Telus International Cda Inc's Comment on Competition and Industry Peers

The competitive landscape includes data annotation providers such as Appen Limited and ScaleAI, Inc., as well as software solutions including conversational AI platforms. Key competitive factors include technological innovation, pricing pressures from low-cost and privately owned providers, breadth and depth of service offerings, industry-specific expertise, global delivery capabilities, talent attraction and retention, brand reputation, and financial stability. TELUS Digital competes across these factors.

Publicly Traded Peers of Telus International cda Inc

Revenue and income for trailing 12 months, in millions of $, except employees
Company Market Cap Revenues Income Employees
Telus International cda Inc 1,280.07 2,658.00 -61.00 60,000
Iveda Solutions Inc 2.72 4.84 -3.17 32
SUBTOTAL 1,282.79 2,662.84 -64.17 60,032

Sources: Telus International cda Inc's official press releases and company reports; CSIMarket.com's market research; and the company reports and press releases of the other companies cited.
Updated on:
Focus of this report: publicly traded companies. Ten additional tables on Telus International cda Inc versus competitors, including market share analysis, are in the navigation menu under Competition. To download the tables, please subscribe.

Telus International Cda Inc's Competitors Named by the Company

Competitive relationships identified from Telus International Cda Inc reports and corroborating sources, each with a basis and confidence.
Competitor Basis Confidence Active Sources
Appen Limited Company report 85% 2022 to 2026 3
ScaleAI, Inc. Company report 85% 2022 to 2026 3
TELUS Digital Company report 85% 2022 to 2026 3
Endava PLC Company report 85% 2022 to 2026 3
TaskUs, Inc. Company report 85% 2022 to 2026 3
Globant S.A. Company report 85% 2022 to 2026 3
TTEC Holdings, Inc. Company report 85% 2022 to 2026 3
EPAM Systems, Inc. Company report 85% 2022 to 2026 3
Teleperformance S.A. Company report 85% 2022 to 2026 3
Cognizant Technology Solutions Ltd. Company report 85% 2022 to 2026 3
WNS Limited Company report 85% 2022 to 2026 3
Accenture plc Company report 85% 2022 to 2026 3
Genpact LLC Company report 85% 2022 to 2026 3
Competitor Evidence Detail

Company report basis, confidence, active dates and source counts for Telus International Cda Inc's named competitors require a Commercial License.

Methodology: relationships are extracted from Telus International Cda Inc reports (named-competitor disclosures) and corroborating sources. Confidence reflects evidence strength.

Telus International Cda Inc's Productivity vs Peers Comparison

Revenue and income per employee, trailing 12 months, in $; market cap in millions of $
CompanyMarket CapRevenue / EmployeeIncome / Employee
Telus International cda Inc 1,280 44,300 -1,017
Iveda Solutions Inc 3 151,122 -98,953
PEERS TOTAL 3 151,122 -98,953

Telus International Cda Inc's Geographic Revenue Exposure vs Peers

Revenue by country/region as reported in each company's most recent report. Disclosure granularity varies by filer (some report by country, others by broad region) and is shown as disclosed.
Company Largest Market 2nd Market 3rd Market
Iveda Solutions Inc TW 91.07 % US 8.93 % -

Source: revenue geography as reported in each company's reports (10-K/10-Q), via the CSIMarket API. Percentages are of that company's own total consolidated revenue for its most recent reported period.

Telus International Cda Inc's Position in Industry Market Structure

Market-capitalization share and concentration across all 148 companies in Telus International Cda Inc's industry classification, broader than the peer set above. Market cap in millions of $.

Telus International Cda Inc ranks #0 of 148 companies by market capitalization in its industry, holding 0.00 % of total industry market cap. The industry's Herfindahl-Hirschman Index (HHI) is 544, indicating a unconcentrated market structure (U.S. antitrust guidance: below 1,500 unconcentrated, 1,500 to 2,500 moderately concentrated, above 2,500 highly concentrated).

Rank Company Market Cap Industry Share
1 Automatic Data Processing Inc 118,066 16.68 %
2 Infosys Limited 52,161 7.37 %
3 Workday Inc 50,242 7.10 %
4 Zscaler Inc 34,369 4.86 %
5 Cognizant Technology Solutions Corporation 1,234 5.2%
6 Reddit Inc 1,234 5.2%
7 Verisign Inc 1,234 5.2%
8 Verisk Analytics Inc 1,234 5.2%
9 Samsara Inc 1,234 5.2%
10 Wipro Limited 1,234 5.2%
0 Telus International cda Inc 1,280 0.00 %
Full Industry Market Structure

Market cap and industry share for the rest of Telus International Cda Inc's industry peers requires a Commercial License.

Source: CSIMarket API (daily market-structure computation) across CSIMarket's industry classification, market capitalization as of 2025-10-30.

Telus International Cda Inc's Profitability & Cost Structure

Trailing 12-month margins from SEC-filed financials. Operating margin is compared to the Cloud Computing & Data Analytics industry median; gross margin, EBITDA margin and capital intensity are compared to the live industry average (257 companies). See the full Cloud Computing & Data Analytics industry profitability benchmarks.
Metric Company Industry Difference
Gross Margin 0.00 % 43.46 % (avg) -43.5 pp
Operating Margin 1.96 % industry median +2.6 pp
EBITDA Margin 4.36 % 2.55 % (avg) +1.8 pp
Capital Intensity (Capex / Revenue) 2.71 % 5.83 % (avg) -3.1 pp

Source: CSIMarket API, trailing 12 months. SG&A and R&D as a share of revenue have limited coverage as this data is backfilled and appear only where reported. Higher capital intensity is not inherently negative; it reflects the industry's asset requirements.

Telus International Cda Inc's Valuation vs Competitive Position

Valuation multiples vs the Cloud Computing & Data Analytics industry average (257 companies, excluding loss-making/negative-equity outliers), alongside returns on capital for context on whether a premium or discount lines up with measurably stronger or weaker returns. See the full Cloud Computing & Data Analytics industry valuation benchmarks.
Metric Company Industry Average Difference
P/E - 27.2x -
EV / EBITDA 9.4x 14.3x -4.8x
P/B 0.6x 3.8x -3.2x
Return on Equity -3.14 % industry aggregate -10.77 %
Return on Invested Capital 1.03 % 1.53 % (avg) -0.50 %

Source: CSIMarket API, trailing 12 months. A valuation premium or discount is not, by itself, a judgment of over- or under-valuation. Compare it against the return and growth context shown elsewhere on this page.

Telus International Cda Inc's Multi-Year Financial Trajectory

Fiscal-year revenue growth, operating margin, return on invested capital and P/E, as reported in company reports.
Metric 202220232024
Revenue Growth 12.49 %9.72 %-1.85 %
Operating Margin 11.51 %6.76 %1.96 %
Return on Invested Capital 6.29 %3.50 %1.03 %
P/E 32.5x40.4x-

Source: CSIMarket API, fiscal-year figures. P/E is this company's own historical ratio at each fiscal year end and can swing sharply around an earnings trough: that is real, not a data error.

Telus International Cda Inc's Strategic Group Map

Every company in Telus International Cda Inc's industry and named-competitor list, plotted by trailing 12-month revenue growth and operating margin. Telus International Cda Inc is shown in red; its closest peers by combined growth, margin and ROIC (the Similar Growth & Profitability group above) are labeled.

Revenue Growth (TTM, %)Operating Margin (%)CLVTTBRGVRNTSTERDXCJOYYTelus International Cda IncKEYWUIS

Source: CSIMarket API, trailing 12 months. Extreme outlier values (from near-zero-revenue companies) are excluded from the plotted cloud but never from the highlighted company or its labeled peers.

Telus International Cda Inc's Competitive Forces (Porter's Five Forces)

Only the forces this data can support honestly are shown; the other three are marked as such rather than guessed.
Force Assessment Basis
Competitive Rivalry High Industry HHI of 544 (see Industry Market Structure & Concentration above)
Barriers to Entry Lower than typical for the industry Capital intensity (capex / revenue) of 2.71 % vs industry average 5.83 % (see Profitability & Cost Structure above)
Supplier Power Not covered on this page See Telus International Cda Inc's dedicated suppliers page for concentration and dependency data
Buyer Power Not covered on this page See Telus International Cda Inc's dedicated customers page for concentration and dependency data
Threat of Substitutes - No systematic data source for cross-product substitution exists in this system; not estimated

Note: this is a partial, data-grounded application of the framework, not a complete strategic assessment. Rivalry and barriers-to-entry readings are mechanical translations of the HHI and capital-intensity figures shown elsewhere on this page, not independent judgments.

Telus International Cda Inc's Industry Attractiveness & Competitive Strength

A CSIMarket composite, not a standard field: each axis is an equal-weighted average of three factors already shown elsewhere on this page (industry growth, industry profitability and rivalry for attractiveness; relative market share, profitability and growth vs industry for strength). Disclosed as a designed methodology, not a precision measurement.

High Strength
Medium Strength
Low Strength
High Attractiveness
Invest / Grow
Invest / Grow
Selective
Medium Attractiveness
Invest / Grow
Selective
Harvest
Low Attractiveness
Selective
Harvest
Harvest / Divest Telus International Cda Inc

Telus International Cda Inc falls in the Low attractiveness / Low strength cell: Harvest / Divest.

Source: CSIMarket API, trailing 12 months. Each axis score is a simple 1(low)/2(medium)/3(high) average across its three inputs -- a transparent, disclosed simplification, not a validated academic scoring model.

Telus International Cda Inc's SWOT

Every point below is a fixed rule applied to a metric already shown elsewhere on this page (Market Structure, Profitability, Valuation, Run-Rate, Stock Performance, Quality Breadth) not an independent strategic assessment. A blank quadrant means no rule was met, not that none apply.

Strengths

  • Latest-quarter revenue run-rate is accelerating (+300.0% annualized vs trailing 12 months).

Weaknesses

  • Return on equity 10.8 points below the industry aggregate.
  • Underperforming the U.S.A. 500 over the trailing 12 months.

Opportunities

No rule matched.

Threats

No rule matched.

Methodology: mechanical, rule-based SWOT. Each bullet reuses a figure already sourced and cited elsewhere on this page; nothing here is generated narrative or independent analyst judgment.

Telus International Cda Inc's Financial Strength vs Peers Comparison

Quick ratio, working capital, debt to equity and asset turnover, trailing 12 months
CompanyQuick RatioWorking CapitalDebt / EquityAsset Turnover
Telus International cda Inc 0.23 0.95 0.07 0.59
Iveda Solutions Inc 3.26 4.46 0.10 0.72

Quick ratio = cash / current liabilities; working capital ratio = current assets / current liabilities; asset turnover = revenue / total assets. Peers in the Blank Checks industry are excluded.

Telus International Cda Inc's Revenue and Income Growth vs Peers

Quarterly revenue and net income growth, year over year and quarter over quarter
CompanyPeriodRevenue Y/YRevenue Q/QIncome Y/YIncome Q/Q
Telus International cda Inc Q4 2024-1.8 %-1.8 %--
Iveda Solutions Inc Q2 2026-44.5 %-46.3 %--
PEERS TOTAL-1.9 %-1.9 %--

Growth is shown only where both periods are positive. Peers in the Blank Checks industry are excluded.

Telus International Cda Inc's Peers' Costs of Sales and Capital Expenditures

Context for revenue growth: peer costs and capex, year over year and quarter over quarter
CompanyPeriodCosts Y/YCosts Q/QCapex Y/YCapex Q/Q
Telus International cda Inc Q4 2024+272.7 %+272.7 %-8.9 %-8.9 %
Iveda Solutions Inc Q2 2026-63.7 %-63.6 %--

Telus International Cda Inc's Returns and Turnover vs Peers

ROA, ROI and ROE (trailing 12 months), receivables and inventory turnover
CompanyROAROIROEReceivables TurnoverInventory Turnover
Telus International cda Inc ---5.85-
Iveda Solutions Inc ---7.3613.81

ROA = net income / total assets; ROI = net income / investments; ROE = net income / equity; turnover ratios use trailing 12 month revenue (receivables) and cost of sales (inventory).

Telus International Cda Inc's Valuation vs Peers

P/E, price to sales, PEG, price to cash flow and price to book
CompanyP/EPrice / SalesPEGP/CFPrice / Book
Telus International cda Inc -0.48-10.080.66
Iveda Solutions Inc -0.56-0.850.50
PEERS AVERAGE-0.489.850.66

P/E = price / diluted EPS (trailing 12 months); PEG = P/E divided by EPS growth; the average row divides the peers' combined market cap by their combined income, sales, cash flow and equity.

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