Commercial Banking
The Commercial Banking segment includes middle market, asset-based lending,
commercial real estate, equipment finance, and treasury and payment solutions,
which includes government and institutional banking. Webster Bank’s Commercial
Banking group takes a relationship approach to providing lending, deposit, and
cash management services to middle market companies predominately within its
franchise territory. Additionally, it serves as a referral source to Private
Banking and Community Banking. Specifically, Webster deploys local decision
making through Regional Presidents and capitalizes on the expertise of its Relationship
Managers to offer a compelling value proposition to customers and prospects.
Webster has successfully deployed this model throughout its footprint. The Middle
Market expansion into Philadelphia in 2015 has been successful, attracting and
developing critical market-facing talent and generating new profitable relationships.
Community Banking
Community Banking serves consumer and business banking customers primarily throughout
southern New England and into Westchester County, New York. This segment is
comprised of the following: Personal Banking, Business Banking, and a distribution
network consisting of 163 banking centers and 316 ATMs, a customer care center,
telephone banking, and a full range of web and mobile-based banking services.
Personal Banking includes the following consumer products: deposit and fee-based
services, residential mortgages, home equity lines/loans, unsecured consumer
loans, and credit cards. In addition, Webster Investment Services ("WIS')
offers investment and securities-related services, including brokerage and investment
advice through a strategic partnership with LPL Financial (“LPL”).
Webster has employees who are LPL registered representatives located throughout
its branch network, offering customers investment products, including stocks
and bonds, mutual funds, annuities, and managed accounts. Brokerage and online
investing services are available for customers.
Private Banking
Private Banking provides local, full relationship banking that serves high net
worth clients, not-for-profit organizations, and business clients for asset
management, trust, loan, and deposit products and financial planning services.
The segment is focused on generating revenues from fees earned on clients’
assets under management and administration. The majority of the client relationships
include lending and/or deposit accounts, which also generate significant revenues
through net interest income; along with ancillary fee and interest rate derivative
revenues.