Description of Playa Hotels And Resorts N V's Business Segments

Playa Hotels and Resorts N.V. is a leading owner, operator, and developer of all-inclusive resorts in prime beach destinations throughout Mexico and the Caribbean. The company focuses on delivering high-end, luxury experiences tailored to vacationers seeking leisure, relaxation, and entertainment. Heres an extensive description of the segments, products, and services that Playa Hotels and Resorts offers:

Segments

1. Luxury All-Inclusive Resorts
- Playas core segment includes high-end, all-inclusive resorts that provide an extensive range of amenities and services aimed at delivering luxury experiences. These resorts are designed for various customer segments, including couples, families, and groups.

2. Strategic Partnerships
- Playa collaborates with well-known brands in the hospitality industry, aiming to enhance its market presence and attract a broader customer base. These partnerships often involve the branding of some resorts under recognized hotel brands.

3. Event and Group Services
- Playa specializes in catering to group travel, offering tailored packages for weddings, corporate meetings, and large family gatherings. Their resorts provide dedicated event planning services, including on-site coordinators and a range of amenities designed for events.

Products

1. Resort Brands
- Playa owns and operates several resort brands, each designed to appeal to different types of guests:
- Hyatt Ziva: A family-friendly, all-inclusive brand offering resort-style leisure with activities for all ages, dining options, and amenities.
- Hyatt Zilara: An adults-only, luxury all-inclusive brand focused on providing a romantic and sophisticated experience, ideal for couples and honeymooners.
- Moon Palace: An upscale brand that emphasizes indulgence and customer experience, known for its luxurious suites, gourmet dining, and extensive entertainment options.

2. Dining Experiences
- Each resort features diverse dining options, with numerous on-site restaurants offering international cuisines including Mexican, Italian, Asian, and local Caribbean fare. The all-inclusive model typically includes unlimited dining, allowing guests to experience a variety of culinary delights.

3. Accommodation Options
- Playa offers a range of rooms and suites, from standard guest rooms to luxurious suites with private pools. Many accommodations feature stunning ocean views, high-end furnishings, and upscale amenities such as jacuzzis or butler service.

Services

1. All-Inclusive Packages
- The resorts are known for their comprehensive all-inclusive packages, which typically cover meals, beverages (including premium liquor), entertainment, and access to resort facilities. Guests can enjoy unlimited dining at various restaurants and 24/7 room service.

2. Entertainment and Activities
- Playa resorts offer a wide array of entertainment options that cater to all age groups. This includes live performances, themed parties, water sports, fitness classes, and cultural excursions. Many resorts feature kids’ clubs, ensuring that younger guests have engaging activities.

3. Spa and Wellness Services
- Most resorts have luxurious spa facilities offering a variety of treatments, from massages to beauty services, designed to enhance guests’ relaxation and well-being. Wellness services often include yoga classes, fitness facilities, and health-focused dining options.

4. Concierge and Guest Services
- Personalized concierge services are available to enhance the guest experience, helping with reservations for dining, activities, excursions, and transportation. The goal is to provide guests with an effortless vacation experience, addressing any special requests or needs.

5. Sustainability Initiatives
- Playa Hotels and Resorts is increasingly focused on sustainability efforts, implementing eco-friendly practices across various properties. This includes waste reduction programs, conservation efforts, and partnerships with local communities to promote sustainable tourism.

Overall Experience

The overarching aim of Playa Hotels and Resorts N.V. is to create memorable vacations for their guests through top-tier service, luxurious accommodations, and a stress-free all-inclusive experience. This commitment encompasses a focus on guest satisfaction and enhancing the overall hospitality experience throughout their resorts.

In summary, Playa Hotels and Resorts N.V. offers a diverse range of luxury all-inclusive resorts, exceptional dining, engaging entertainment, and tailored services designed to cater to the needs of various traveler segments, all set in the beautiful backdrops of prime coastal locations.

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Composition of Playa Hotels and Resorts N v Revenues by Segments


Package revenue	87.67 %	of total Revenue
Non-package revenue	12.48 %	of total Revenue
The Playa Collection	0.54 %	of total Revenue
Management fees	-1.45 %	of total Revenue
Cost reimbursements	0.66 %	of total Revenue
Other revenues	0.1 %	of total Revenue
Other	-0.55 %	of total Revenue
Other The Playa Collection	0.54 %	of total Revenue
Other Management fees	-1.46 %	of total Revenue
Other Cost reimbursements	0.27 %	of total Revenue
Other Other revenues	0.1 %	of total Revenue
Yucat n Peninsula	35.92 %	of total Revenue
Yucat n Peninsula Package revenue	32.2 %	of total Revenue
Yucat n Peninsula Non-package revenue	3.71 %	of total Revenue
Yucat n Peninsula Management fees	0.01 %	of total Revenue
Pacific Coast	13.48 %	of total Revenue
Pacific Coast Package revenue	11.85 %	of total Revenue
Pacific Coast Non-package revenue	1.63 %	of total Revenue
Dominican Republic	30.19 %	of total Revenue
Dominican Republic Package revenue	26.25 %	of total Revenue
Dominican Republic Non-package revenue	3.95 %	of total Revenue
Jamaica	20.96 %	of total Revenue
Jamaica Package revenue	17.37 %	of total Revenue
Jamaica Non-package revenue	3.19 %	of total Revenue
Jamaica Cost reimbursements	0.39 %	of total Revenue
owned net revenue	97.75 %	of total Revenue
Yucat n Peninsula owned net revenue	34.86 %	of total Revenue
Pacific Coast owned net revenue	13.11 %	of total Revenue
Dominican Republic owned net revenue	30.15 %	of total Revenue
Jamaica owned net revenue	19.62 %	of total Revenue
Reporting Reconciling Item Excluding Corporate NonOther revenues	0.1 %	of total Revenue
Reporting Reconciling Item Excluding Corporate NonManagement fees	-1.45 %	of total Revenue
Reporting Reconciling Item Excluding Corporate NonThe Playa Collection	0.54 %	of total Revenue
Reporting Reconciling Item Excluding Corporate NonCost reimbursements	0.66 %	of total Revenue
Reporting Reconciling Item Excluding Corporate NonCompulsory tips	2.4 %	of total Revenue

Q1 three months ended (Mar 31 2025)
Revenues by Business Segments	Revenues (in millions $)	% (of total Revenues)
Package revenue	234.34	87.67 %
Non-package revenue	33.35	12.48 %
The Playa Collection	1.45	0.54 %
Management fees	-3.88	-1.45 %
Cost reimbursements	1.78	0.66 %
Other revenues	0.26	0.1 %
Other	-1.47	-0.55 %
Other The Playa Collection	1.45	0.54 %
Other Management fees	-3.91	-1.46 %
Other Cost reimbursements	0.73	0.27 %
Other Other revenues	0.26	0.1 %
Yucat n Peninsula	96.01	35.92 %
Yucat n Peninsula Package revenue	86.07	32.2 %
Yucat n Peninsula Non-package revenue	9.91	3.71 %
Yucat n Peninsula Management fees	0.03	0.01 %
Pacific Coast	36.04	13.48 %
Pacific Coast Package revenue	31.69	11.85 %
Pacific Coast Non-package revenue	4.35	1.63 %
Dominican Republic	80.70	30.19 %
Dominican Republic Package revenue	70.16	26.25 %
Dominican Republic Non-package revenue	10.55	3.95 %
Jamaica	56.01	20.96 %
Jamaica Package revenue	46.43	17.37 %
Jamaica Non-package revenue	8.54	3.19 %
Jamaica Cost reimbursements	1.05	0.39 %
owned net revenue	261.28	97.75 %
Yucat n Peninsula owned net revenue	93.18	34.86 %
Pacific Coast owned net revenue	35.05	13.11 %
Dominican Republic owned net revenue	80.60	30.15 %
Jamaica owned net revenue	52.45	19.62 %
Reporting Reconciling Item Excluding Corporate NonOther revenues	0.26	0.1 %
Reporting Reconciling Item Excluding Corporate NonManagement fees	-3.88	-1.45 %
Reporting Reconciling Item Excluding Corporate NonThe Playa Collection	1.45	0.54 %
Reporting Reconciling Item Excluding Corporate NonCost reimbursements	1.78	0.66 %
Reporting Reconciling Item Excluding Corporate NonCompulsory tips	6.41	2.4 %
Total	267.29	100 %

Q1 three months ended (Mar 31 2025)
Revenue Growth rates by Segment	Y/Y Revenue %	Q/Q Revenue %
Package revenue	-9.74 %	-
Non-package revenue	-2.33 %	-
The Playa Collection	42.06 %	-
Management fees	-	-
Cost reimbursements	-38.56 %	-
Other revenues	-38.1 %	-
Other	-	-
Other The Playa Collection	42.06 %	-
Other Management fees	-	-
Other Cost reimbursements	-59.36 %	-
Other Other revenues	-38.1 %	-
Yucat n Peninsula	-2.92 %	-
Yucat n Peninsula Package revenue	-2.27 %	-
Yucat n Peninsula Non-package revenue	-8.15 %	-
Yucat n Peninsula Management fees	-33.33 %	-
Pacific Coast	-20.89 %	-
Pacific Coast Package revenue	-20.06 %	-
Pacific Coast Non-package revenue	-26.42 %	-
Dominican Republic	-1.25 %	-
Dominican Republic Package revenue	-2.85 %	-
Dominican Republic Non-package revenue	10.92 %	-
Jamaica	-18.51 %	-
Jamaica Package revenue	-22.25 %	-
Jamaica Non-package revenue	7.7 %	-
Jamaica Cost reimbursements	-4.47 %	-
owned net revenue	-8.81 %	-
Yucat n Peninsula owned net revenue	-2.92 %	-
Pacific Coast owned net revenue	-20.88 %	-
Dominican Republic owned net revenue	-1.24 %	-
Jamaica owned net revenue	-18.85 %	-
Reporting Reconciling Item Excluding Corporate NonOther revenues	-38.1 %	-
Reporting Reconciling Item Excluding Corporate NonManagement fees	-	-
Reporting Reconciling Item Excluding Corporate NonThe Playa Collection	42.06 %	-
Reporting Reconciling Item Excluding Corporate NonCost reimbursements	-38.56 %	-
Reporting Reconciling Item Excluding Corporate NonCompulsory tips	-11.45 %	-
Total	-11.09 %	-

Q1 three months ended (Mar 31 2025)
Income by Business Segments	Income (in millions $)	% (Profit Margin)
Total	43.13	16.13 %

Q1 three months ended (Mar 31 2025)
Income Growth rates by Segment	Y/Y Income %	Q/Q Income %
Total	-20.64 %	-

Annual Report on Playa Hotels and Resorts N v Divisions, Sales by Country


Package revenue	84.86 %	of total Revenue
Non-package revenue	12.64 %	of total Revenue
The Playa Collection	0.63 %	of total Revenue
Management fees	0.66 %	of total Revenue
Cost reimbursements	1.05 %	of total Revenue
Other revenues	0.16 %	of total Revenue
Other	0.16 %	of total Revenue
Other The Playa Collection	0.63 %	of total Revenue
Other Management fees	0.64 %	of total Revenue
Other Cost reimbursements	0.64 %	of total Revenue
Other Other revenues	0.16 %	of total Revenue
Yucat n Peninsula	34.99 %	of total Revenue
Yucat n Peninsula Management fees	0.02 %	of total Revenue
Pacific Coast	13.8 %	of total Revenue
Dominican Republic	27.51 %	of total Revenue
Jamaica	21.63 %	of total Revenue
Jamaica Cost reimbursements	0.42 %	of total Revenue
Reporting Reconciling Item Excluding Corporate NonManagement fees	0.66 %	of total Revenue
Reporting Reconciling Item Excluding Corporate NonThe Playa Collection	0.63 %	of total Revenue
Reporting Reconciling Item Excluding Corporate NonCost reimbursements	1.05 %	of total Revenue
Reporting Reconciling Item Excluding Corporate NonCompulsory tips	2.59 %	of total Revenue
Package revenue Yucat n Peninsula	30.78 %	of total Revenue
Package revenue Pacific Coast	11.86 %	of total Revenue
Package revenue Dominican Republic	23.96 %	of total Revenue
Package revenue Jamaica	18.26 %	of total Revenue
Non-package revenue Yucat n Peninsula	4.19 %	of total Revenue
Non-package revenue Pacific Coast	1.94 %	of total Revenue
Non-package revenue Dominican Republic	3.56 %	of total Revenue
Non-package revenue Jamaica	2.95 %	of total Revenue
Management fees Yucat n Peninsula	0.02 %	of total Revenue
Cost reimbursements Jamaica	0.42 %	of total Revenue
Total Owned Net Revenue	94.92 %	of total Revenue
Yucat n Peninsula Total Owned Net Revenue	33.84 %	of total Revenue
Pacific Coast Total Owned Net Revenue	13.4 %	of total Revenue
Dominican Republic Total Owned Net Revenue	27.48 %	of total Revenue
Jamaica Total Owned Net Revenue	20.2 %	of total Revenue
Reporting Reconciling Item Excluding Corporate NonOther	0.16 %	of total Revenue

Twelve months ended 2024
PLYA s Annual Revenue by Geography and Business Segments	Sales (in millions $)	% (of total Sales)
Package revenue	796.49	84.86 %
Non-package revenue	118.64	12.64 %
The Playa Collection	5.95	0.63 %
Management fees	6.15	0.66 %
Cost reimbursements	9.87	1.05 %
Other revenues	1.47	0.16 %
Other	1.47	0.16 %
Other The Playa Collection	5.95	0.63 %
Other Management fees	5.99	0.64 %
Other Cost reimbursements	5.96	0.64 %
Other Other revenues	1.47	0.16 %
Yucat n Peninsula	328.43	34.99 %
Yucat n Peninsula Management fees	0.16	0.02 %
Pacific Coast	129.53	13.8 %
Dominican Republic	258.25	27.51 %
Jamaica	202.98	21.63 %
Jamaica Cost reimbursements	3.91	0.42 %
Reporting Reconciling Item Excluding Corporate NonManagement fees	6.15	0.66 %
Reporting Reconciling Item Excluding Corporate NonThe Playa Collection	5.95	0.63 %
Reporting Reconciling Item Excluding Corporate NonCost reimbursements	9.87	1.05 %
Reporting Reconciling Item Excluding Corporate NonCompulsory tips	24.28	2.59 %
Total	938.57	100 %
Package revenue Yucat n Peninsula	288.91	30.78 %
Package revenue Pacific Coast	111.35	11.86 %
Package revenue Dominican Republic	224.85	23.96 %
Package revenue Jamaica	171.38	18.26 %
Non-package revenue Yucat n Peninsula	39.36	4.19 %
Non-package revenue Pacific Coast	18.18	1.94 %
Non-package revenue Dominican Republic	33.40	3.56 %
Non-package revenue Jamaica	27.70	2.95 %
Management fees Yucat n Peninsula	0.16	0.02 %
Cost reimbursements Jamaica	3.91	0.42 %
Total Owned Net Revenue	890.85	94.92 %
Yucat n Peninsula Total Owned Net Revenue	317.59	33.84 %
Pacific Coast Total Owned Net Revenue	125.74	13.4 %
Dominican Republic Total Owned Net Revenue	257.90	27.48 %
Jamaica Total Owned Net Revenue	189.62	20.2 %
Reporting Reconciling Item Excluding Corporate NonOther	1.47	0.16 %

Twelve months ended 2024
PLYA s Annual Income by Country and Business Segments	Income (in millions $)	% (Profit Margin)
Total	73.81	7.86 %

Twelve months ended 2024
Annual Revenue and Income Growth by Country and Business Segments	% Y/Y Sales Growth	% Y/Y Income Growth
Package revenue	-3.35 %	-
Non-package revenue	-2.29 %	-
The Playa Collection	63.34 %	-
Management fees	-12.55 %	-
Cost reimbursements	-20.86 %	-
Other revenues	-83.3 %	-
Other	-83.3 %	-
Other The Playa Collection	63.34 %	-
Other Management fees	-12.91 %	-
Other Cost reimbursements	-20.79 %	-
Other Other revenues	-83.3 %	-
Yucat n Peninsula	3.87 %	-
Yucat n Peninsula Management fees	3.95 %	-
Pacific Coast	-10.98 %	-
Dominican Republic	1.61 %	-
Jamaica	-13.55 %	-
Jamaica Cost reimbursements	-20.96 %	-
Reporting Reconciling Item Excluding Corporate NonManagement fees	-12.55 %	-
Reporting Reconciling Item Excluding Corporate NonThe Playa Collection	63.34 %	-
Reporting Reconciling Item Excluding Corporate NonCost reimbursements	-20.86 %	-
Reporting Reconciling Item Excluding Corporate NonCompulsory tips	0.75 %	-
Package revenue Yucat n Peninsula	2.98 %	-
Package revenue Pacific Coast	-12.89 %	-
Package revenue Dominican Republic	3 %	-
Package revenue Jamaica	-13.2 %	-
Non-package revenue Yucat n Peninsula	10.91 %	-
Non-package revenue Pacific Coast	2.88 %	-
Non-package revenue Dominican Republic	-6.83 %	-
Non-package revenue Jamaica	-14.55 %	-
Management fees Yucat n Peninsula	3.95 %	-
Cost reimbursements Jamaica	-20.96 %	-
Total Owned Net Revenue	-3.32 %	-
Yucat n Peninsula Total Owned Net Revenue	3.7 %	-
Pacific Coast Total Owned Net Revenue	-11.19 %	-
Dominican Republic Total Owned Net Revenue	1.65 %	-
Jamaica Total Owned Net Revenue	-13.77 %	-
Reporting Reconciling Item Excluding Corporate NonOther	-83.3 %	-

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