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Gohealth Inc's Business Segments
Gohealth Inc's reported revenue by business segment and by geographic region, quarterly and annual, normalized against the consolidated income statement. Free below: the top 3 rows per table, this quarter and this fiscal year. Subscriber access adds the full segment history and operating income by segment.
Segment Data As of Q1 FY2026
Reportable Segments
2
Largest Segment
Medicare
Total Revenue
$ 12
Regions Reported
-
Revenue Share by Reportable Segment - Q1 FY2026
- Medicare83.9%
- Other Revenue16.1%
Revenue by Reportable Segment - Q1 FY2026
| Segment | Revenue (Millions) | % of Total |
|---|---|---|
| Medicare | $ 10 | 83.9% |
| Other Revenue | $ 2 | 16.1% |
Revenue by Product & Service Category - Q1 FY2026
- Agency Revenue82.2%
- Commission82%
- Non-Encompass BPO Revenue14.8%
- Non-Agency Revenue1.7%
- Product and Service, Other1.3%
- Partner Marketing and Other Revenue0.2%
Revenue by Product & Service Category - Q1 FY2026
| Category | Revenue (Millions) | % of Total |
|---|---|---|
| Agency Revenue | $ 10 | 82.2% |
| Commission | $ 10 | 82% |
| Non-Encompass BPO Revenue | $ 2 | 14.8% |
Product and service categories are a supplemental disclosure and are not required to sum to consolidated revenue or to the reportable segments above.
3 more categories available
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Description of Gohealth Inc
GoHealth Inc. is a leading health insurance marketplace in the United States, established in 2001 by Clint Jones and Brandon Cruz. It operates at the intersection of health care and technology, offering a diversified platform that connects individuals and families with health insurance providers across the country. It is a publicly-traded company headquartered in Chicago, Illinois.
GoHealth offers a variety of health insurance options, including individual and family health insurance plans, Medicare Advantage plans, Medicare Supplement plans, and short-term health insurance plans. With its online platform, consumers can compare health insurance costs, benefits, and coverages from various insurance carriers in their area, get quotes, and apply for coverage - all in one place. GoHealth also offers telehealth consultations with licensed physicians and other healthcare providers.
GoHealth is committed to providing a seamless experience for its customers, from the initial search for affordable insurance to application and selection of the best plan. It offers personalized guidance and support through licensed agents who help consumers understand their options, compare plans, and enroll in a suitable insurance plan. It has a 95% customer satisfaction rating, earned through its focus on transparency, education, and customer service.
In addition to its core business of health insurance, GoHealth has expanded its offerings to include integrated health care services, such as primary care, behavioral health, and pharmacy services. It also partners with large employers and health systems to provide affordable and accessible health care options to their employees and members.
GoHealth has a strong financial performance, boasting a revenue of $1.3 billion in 2020, with a year-over-year growth rate of 141%. As of 2021, it employed over 5000 people across 24 offices in the United States. It has won several awards for its technology and customer service, including the 2021 Loyalty360 CX Awards and the Stevie Awards for Sales & Customer Service in 2020.
Overall, GoHealth is a prominent player in the health insurance and health care technology industry, offering transparency, affordability, and convenience to its customers. Its commitment to innovation and expansion positions it as a leader in the evolving health care landscape.
GoHealth offers a variety of health insurance options, including individual and family health insurance plans, Medicare Advantage plans, Medicare Supplement plans, and short-term health insurance plans. With its online platform, consumers can compare health insurance costs, benefits, and coverages from various insurance carriers in their area, get quotes, and apply for coverage - all in one place. GoHealth also offers telehealth consultations with licensed physicians and other healthcare providers.
GoHealth is committed to providing a seamless experience for its customers, from the initial search for affordable insurance to application and selection of the best plan. It offers personalized guidance and support through licensed agents who help consumers understand their options, compare plans, and enroll in a suitable insurance plan. It has a 95% customer satisfaction rating, earned through its focus on transparency, education, and customer service.
In addition to its core business of health insurance, GoHealth has expanded its offerings to include integrated health care services, such as primary care, behavioral health, and pharmacy services. It also partners with large employers and health systems to provide affordable and accessible health care options to their employees and members.
GoHealth has a strong financial performance, boasting a revenue of $1.3 billion in 2020, with a year-over-year growth rate of 141%. As of 2021, it employed over 5000 people across 24 offices in the United States. It has won several awards for its technology and customer service, including the 2021 Loyalty360 CX Awards and the Stevie Awards for Sales & Customer Service in 2020.
Overall, GoHealth is a prominent player in the health insurance and health care technology industry, offering transparency, affordability, and convenience to its customers. Its commitment to innovation and expansion positions it as a leader in the evolving health care landscape.
GoHealth Inc is a prominent player in the health insurance marketplace, providing a broad array of services and products that empower consumers to find the most suitable health insurance plans for their needs. The companys primary focus is to connect customers with optimal coverage options while maintaining a customer-centric philosophy that prioritizes personalized service and support.
Segments
GoHealth Incs offerings are structured around several key customer segments, allowing them to address diverse requirements effectively:
1. Individuals: For those who lack coverage through employer-sponsored health plans, GoHealth provides various individual insurance plans. These plans are designed to deliver comprehensive health coverage that includes essential medical services such as hospitalization, routine physician visits, preventive care, and prescription drug coverage.
2. Families: GoHealth recognizes the unique healthcare needs of families and aims to offer customized insurance solutions that cater to the entire family unit. Plans typically cover not just individuals but also spouses and dependents, focusing on comprehensive features that provide peace of mind and long-term security.
3. Small Businesses: Catering specifically to small businesses with two to fifty employees, GoHealth offers group health insurance plans that deliver essential benefits. These group plans can include medical, dental, and vision insurance, designed to support employee wellness and recruitment while also being budget-conscious for small business owners.
Products
GoHealths product lineup includes a diverse range of health insurance options tailored to meet various consumer needs:
1. Medicare Options: Recognizing the complexities of healthcare for seniors, GoHealth provides Medicare Advantage plans and Medicare Supplement insurance. These products are formulated to help seniors access necessary healthcare services comprehensively and affordably.
2. Individual & Family Health Plans: GoHealths individual and family plans offer affordable options with extensive coverage, addressing critical health needs such as hospital care, doctor consultations, laboratory services, and prescription drugs—all tailored to the circumstances of each family or individual.
3. Short-term Health Insurance: For those requiring temporary coverage, the company provides short-term health insurance plans that can offer a safety net for up to 364 days. These plans cater to individuals in transitional situations, such as recent graduates or those between employer coverage.
4. Ancillary Products: GoHealth also offers ancillary insurance products, which can include dental plans, vision care insurance, and life insurance, ensuring that customers have comprehensive protection for various aspects of their healthcare needs.
Services
In addition to their diverse product offerings, GoHealth provides multiple services aimed at simplifying the health insurance selection process:
1. Insurance Search Engine: GoHealth boasts a robust insurance search engine that leverages advanced technology to help users quickly identify suitable health insurance plans. This tool takes into consideration individual requirements, budgets, and preferences, streamlining the comparison process.
2. Licensed Insurance Advisors: GoHealths team of licensed insurance advisors is available to provide personalized guidance. These professionals assess customer needs and offer tailored recommendations, ensuring that each client finds the most appropriate insurance solutions for their situation.
3. Customer Support: A dedicated customer support team at GoHealth assists clients throughout the insurance enrollment process and beyond. This support network ensures that customers have reliable resources and assistance as they navigate any questions or issues related to their healthcare coverage.
Conclusion
In summary, GoHealth Inc stands out as a comprehensive health insurance marketplace that provides a wide variety of products and services tailored to the specific needs of individuals, families, and small businesses. With a focus on personalization and customer support, GoHealth facilitates access to optimal health insurance options that align with their users healthcare requirements and financial considerations.
Segments
GoHealth Incs offerings are structured around several key customer segments, allowing them to address diverse requirements effectively:
1. Individuals: For those who lack coverage through employer-sponsored health plans, GoHealth provides various individual insurance plans. These plans are designed to deliver comprehensive health coverage that includes essential medical services such as hospitalization, routine physician visits, preventive care, and prescription drug coverage.
2. Families: GoHealth recognizes the unique healthcare needs of families and aims to offer customized insurance solutions that cater to the entire family unit. Plans typically cover not just individuals but also spouses and dependents, focusing on comprehensive features that provide peace of mind and long-term security.
3. Small Businesses: Catering specifically to small businesses with two to fifty employees, GoHealth offers group health insurance plans that deliver essential benefits. These group plans can include medical, dental, and vision insurance, designed to support employee wellness and recruitment while also being budget-conscious for small business owners.
Products
GoHealths product lineup includes a diverse range of health insurance options tailored to meet various consumer needs:
1. Medicare Options: Recognizing the complexities of healthcare for seniors, GoHealth provides Medicare Advantage plans and Medicare Supplement insurance. These products are formulated to help seniors access necessary healthcare services comprehensively and affordably.
2. Individual & Family Health Plans: GoHealths individual and family plans offer affordable options with extensive coverage, addressing critical health needs such as hospital care, doctor consultations, laboratory services, and prescription drugs—all tailored to the circumstances of each family or individual.
3. Short-term Health Insurance: For those requiring temporary coverage, the company provides short-term health insurance plans that can offer a safety net for up to 364 days. These plans cater to individuals in transitional situations, such as recent graduates or those between employer coverage.
4. Ancillary Products: GoHealth also offers ancillary insurance products, which can include dental plans, vision care insurance, and life insurance, ensuring that customers have comprehensive protection for various aspects of their healthcare needs.
Services
In addition to their diverse product offerings, GoHealth provides multiple services aimed at simplifying the health insurance selection process:
1. Insurance Search Engine: GoHealth boasts a robust insurance search engine that leverages advanced technology to help users quickly identify suitable health insurance plans. This tool takes into consideration individual requirements, budgets, and preferences, streamlining the comparison process.
2. Licensed Insurance Advisors: GoHealths team of licensed insurance advisors is available to provide personalized guidance. These professionals assess customer needs and offer tailored recommendations, ensuring that each client finds the most appropriate insurance solutions for their situation.
3. Customer Support: A dedicated customer support team at GoHealth assists clients throughout the insurance enrollment process and beyond. This support network ensures that customers have reliable resources and assistance as they navigate any questions or issues related to their healthcare coverage.
Conclusion
In summary, GoHealth Inc stands out as a comprehensive health insurance marketplace that provides a wide variety of products and services tailored to the specific needs of individuals, families, and small businesses. With a focus on personalization and customer support, GoHealth facilitates access to optimal health insurance options that align with their users healthcare requirements and financial considerations.