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Frontier Communications Parent Inc's Business Segments
Frontier Communications Parent Inc's reported revenue by business segment and by geographic region, quarterly and annual, normalized against the consolidated income statement. Free below: the top 3 rows per table, this quarter and this fiscal year. Subscriber access adds the full segment history and operating income by segment.
Segment Data As of Q3 FY2025
Reportable Segments
2
Largest Segment
Consumer
Total Revenue
$ 1,550
Regions Reported
-
Revenue Share by Reportable Segment - Q3 FY2025
- Consumer53.3%
- Business And Wholesale45.6%
Revenue by Reportable Segment - Q3 FY2025
| Segment | Revenue (Millions) | % of Total |
|---|---|---|
| Consumer | $ 826 | 53.3% |
| Business And Wholesale | $ 707 | 45.6% |
Revenue by Product & Service Category - Q3 FY2025
- Data And Internet Services72.3%
- Voice Services17.5%
- Other Customer Revenues5%
- Video Services4.1%
Revenue by Product & Service Category - Q3 FY2025
| Category | Revenue (Millions) | % of Total |
|---|---|---|
| Data And Internet Services | $ 1,120 | 72.3% |
| Voice Services | $ 272 | 17.5% |
| Other Customer Revenues | $ 78 | 5% |
Product and service categories are a supplemental disclosure and are not required to sum to consolidated revenue or to the reportable segments above.
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Description of Frontier Communications Parent Inc
Frontier Communications Parent Inc. is a telecommunications company based in Norwalk, Connecticut. The company provides broadband, television, voice, and wireless services to businesses and consumers across the United States. Frontier has been in business since 1935 and has grown and acquired many companies since its inception.
As of 2021, Frontier has approximately 3,000 employees and serves approximately 3 million customers in 25 states. The company operates in both rural and urban areas, providing critical connectivity to customers in underserved regions. Frontier serves a wide range of customers, including residential customers, small and medium-sized businesses, and large enterprises.
Frontier's broadband services include high-speed internet, fiber optic internet, and digital TV. The company's internet services provide speeds ranging from 1 Mbps to 1 Gbps, depending on the area. Frontier's digital TV services feature over 400 channels with HD quality and on-demand programming.
Frontier's voice services offer traditional landline phone service and voice over IP (VoIP) service. The company's phone service includes features such as call waiting, call forwarding, voicemail, and caller ID. Frontier's VoIP service allows customers to make and receive calls over their broadband connection, enabling customers to keep their phone number even if they move to a different location.
Frontier's wireless services include nationwide 4G LTE coverage and prepaid wireless plans. The company's wireless plans feature unlimited talk, text, and data starting at $25 per month. Customers can also choose from a range of devices and accessories, including smartphones, tablets, and mobile hotspots.
In addition to its telecommunications services, Frontier also provides cloud-based IT solutions to businesses of all sizes. The company's IT services include data backup and recovery, cybersecurity, hosting, and cloud-based software and applications.
Overall, Frontier Communications Parent Inc. is a comprehensive telecommunications and IT services provider that has been in business for over 85 years. The company serves millions of customers across the United States, providing critical connectivity to both rural and urban areas. Frontier is dedicated to enhancing its services and expanding its reach to continue serving its customers with high-quality, dependable communication solutions.
As of 2021, Frontier has approximately 3,000 employees and serves approximately 3 million customers in 25 states. The company operates in both rural and urban areas, providing critical connectivity to customers in underserved regions. Frontier serves a wide range of customers, including residential customers, small and medium-sized businesses, and large enterprises.
Frontier's broadband services include high-speed internet, fiber optic internet, and digital TV. The company's internet services provide speeds ranging from 1 Mbps to 1 Gbps, depending on the area. Frontier's digital TV services feature over 400 channels with HD quality and on-demand programming.
Frontier's voice services offer traditional landline phone service and voice over IP (VoIP) service. The company's phone service includes features such as call waiting, call forwarding, voicemail, and caller ID. Frontier's VoIP service allows customers to make and receive calls over their broadband connection, enabling customers to keep their phone number even if they move to a different location.
Frontier's wireless services include nationwide 4G LTE coverage and prepaid wireless plans. The company's wireless plans feature unlimited talk, text, and data starting at $25 per month. Customers can also choose from a range of devices and accessories, including smartphones, tablets, and mobile hotspots.
In addition to its telecommunications services, Frontier also provides cloud-based IT solutions to businesses of all sizes. The company's IT services include data backup and recovery, cybersecurity, hosting, and cloud-based software and applications.
Overall, Frontier Communications Parent Inc. is a comprehensive telecommunications and IT services provider that has been in business for over 85 years. The company serves millions of customers across the United States, providing critical connectivity to both rural and urban areas. Frontier is dedicated to enhancing its services and expanding its reach to continue serving its customers with high-quality, dependable communication solutions.
Frontier Communications Parent Inc. is a leading telecommunications provider that offers a comprehensive suite of products and services designed to meet the diverse needs of both residential customers and businesses. The company is committed to delivering robust communication solutions, leveraging its advanced fiber-optic infrastructure which enhances the quality and speed of its offerings.
Segments
1. Residential Segment
The residential segment focuses on individual consumers and households, providing an array of communication and entertainment solutions:
- Internet Services: Frontier Communications delivers high-speed internet services with plans offering download speeds up to 115 Mbps. This service includes unlimited data with no overage charges, ensuring customers can stream, browse, and work without restrictions.
- Television: The company offers television services via its fiber-optic network, which allows for a variety of packages. Customers can choose from basic channel lineups to more expansive premium offerings, including HD content and on-demand services, catering to different viewing preferences.
- Voice Services: For home communication, Frontier provides voice services that allow for unlimited local and long-distance calling. This includes features that enhance usability, such as call waiting and voicemail.
- Bundled Plans: Frontier facilitates bundled service plans that combine internet, TV, and phone options at discounted rates. This provides value to customers seeking comprehensive solutions for their home communication and entertainment needs while simplifying billing and service management.
Business Segment
In the business segment, Frontier serves a range of enterprises, from small businesses to large corporations, with specialized products and services designed to enhance operational efficiency and connectivity:
- Internet Solutions: The company offers high-speed internet plans with capabilities of up to 940 Mbps. The business internet services come with dedicated support and guaranteed uptime through Service Level Agreements (SLAs), reflecting the critical need for reliability in business operations.
- Business Phone Services: Frontier delivers enhanced business phone solutions equipped with features such as voicemail, call forwarding, and conference calling. These are tailored to improve communication within organizations and with clients.
- Cloud Services: Frontier provides an array of cloud-based services, including data backup, web hosting, and email hosting solutions. This service allows businesses to leverage cloud technology for scalability, flexibility, and reduced costs associated with traditional IT infrastructure.
- Networking Services: The company offers various networking solutions such as Virtual Private Networks (VPN), Ethernet, and Managed Wi-Fi. These services are designed to enhance secure communications, improve connectivity, and provide businesses with the infrastructure necessary to operate in today’s digitally connected environment.
Products
1. Fiber-Optic Network
Frontier Communications utilizes a cutting-edge fiber-optic network that enhances its service delivery, offering superior internet speeds compared to traditional copper connections. This infrastructure allows for faster data transfer rates, greater reliability, and improved overall customer experience.
Frontier Secure
Frontier Secure is a comprehensive suite of security services designed to protect customers from various online threats. This package includes antivirus software, identity theft protection services, and device security solutions to ensure users digital environments are safe and secure.
International Calling
Frontier offers a range of international calling services, providing customers with flexible options for international communication. Customers can select from various plans tailored to their calling habits, including pay-per-minute rates or monthly subscriptions for specific countries.
Services
1. Installation and Support Services
Frontier Communications offers professional installation services for all its products. The installation process is designed to be seamless for the customer, and dedicated support is available to ensure that services are properly set up.
24/7 Technical Support
To complement its offerings, Frontier provides round-the-clock technical support. This ensures that customers can receive assistance with technical issues at any time, reinforcing the company’s commitment to customer service.
Online Account Management
Frontier enables customers to manage their accounts online, offering tools that allow users to pay bills, check usage, and change services conveniently from their devices. This online platform is designed to enhance customer engagement and streamline account management.
In summary, Frontier Communications Parent Inc. is dedicated to providing high-quality telecommunications solutions across a variety of segments. Its extensive offerings in internet, TV, voice services, cloud services, and robust support mechanisms illustrate its commitment to meeting the evolving needs of both residential and business customers.
Segments
1. Residential Segment
The residential segment focuses on individual consumers and households, providing an array of communication and entertainment solutions:
- Internet Services: Frontier Communications delivers high-speed internet services with plans offering download speeds up to 115 Mbps. This service includes unlimited data with no overage charges, ensuring customers can stream, browse, and work without restrictions.
- Television: The company offers television services via its fiber-optic network, which allows for a variety of packages. Customers can choose from basic channel lineups to more expansive premium offerings, including HD content and on-demand services, catering to different viewing preferences.
- Voice Services: For home communication, Frontier provides voice services that allow for unlimited local and long-distance calling. This includes features that enhance usability, such as call waiting and voicemail.
- Bundled Plans: Frontier facilitates bundled service plans that combine internet, TV, and phone options at discounted rates. This provides value to customers seeking comprehensive solutions for their home communication and entertainment needs while simplifying billing and service management.
Business Segment
In the business segment, Frontier serves a range of enterprises, from small businesses to large corporations, with specialized products and services designed to enhance operational efficiency and connectivity:
- Internet Solutions: The company offers high-speed internet plans with capabilities of up to 940 Mbps. The business internet services come with dedicated support and guaranteed uptime through Service Level Agreements (SLAs), reflecting the critical need for reliability in business operations.
- Business Phone Services: Frontier delivers enhanced business phone solutions equipped with features such as voicemail, call forwarding, and conference calling. These are tailored to improve communication within organizations and with clients.
- Cloud Services: Frontier provides an array of cloud-based services, including data backup, web hosting, and email hosting solutions. This service allows businesses to leverage cloud technology for scalability, flexibility, and reduced costs associated with traditional IT infrastructure.
- Networking Services: The company offers various networking solutions such as Virtual Private Networks (VPN), Ethernet, and Managed Wi-Fi. These services are designed to enhance secure communications, improve connectivity, and provide businesses with the infrastructure necessary to operate in today’s digitally connected environment.
Products
1. Fiber-Optic Network
Frontier Communications utilizes a cutting-edge fiber-optic network that enhances its service delivery, offering superior internet speeds compared to traditional copper connections. This infrastructure allows for faster data transfer rates, greater reliability, and improved overall customer experience.
Frontier Secure
Frontier Secure is a comprehensive suite of security services designed to protect customers from various online threats. This package includes antivirus software, identity theft protection services, and device security solutions to ensure users digital environments are safe and secure.
International Calling
Frontier offers a range of international calling services, providing customers with flexible options for international communication. Customers can select from various plans tailored to their calling habits, including pay-per-minute rates or monthly subscriptions for specific countries.
Services
1. Installation and Support Services
Frontier Communications offers professional installation services for all its products. The installation process is designed to be seamless for the customer, and dedicated support is available to ensure that services are properly set up.
24/7 Technical Support
To complement its offerings, Frontier provides round-the-clock technical support. This ensures that customers can receive assistance with technical issues at any time, reinforcing the company’s commitment to customer service.
Online Account Management
Frontier enables customers to manage their accounts online, offering tools that allow users to pay bills, check usage, and change services conveniently from their devices. This online platform is designed to enhance customer engagement and streamline account management.
In summary, Frontier Communications Parent Inc. is dedicated to providing high-quality telecommunications solutions across a variety of segments. Its extensive offerings in internet, TV, voice services, cloud services, and robust support mechanisms illustrate its commitment to meeting the evolving needs of both residential and business customers.