Retail Banking
We provide retail banking services through C&F Bank. C&F Bank provides
retail banking services at its main office in West Point, Virginia, and 24 Virginia
branches located one each in Cartersville, Chester, Cumberland, Hampton, Mechanicsville,
Newport News, Norge, Powhatan, Providence Forge, Quinton, Saluda, Sandston,
West Point and Yorktown, two in Williamsburg, four in Richmond and four in Midlothian.
These branches provide a wide range of banking services to individuals and businesses.
These services include various types of checking and savings deposit accounts,
as well as business, real estate, development, mortgage, home equity and installment
loans. The Bank also offers ATMs, internet and mobile banking and debit and
credit cards, as well as safe deposit box rentals, notary public, electronic
transfer and other customary bank services to its customers. Revenues from retail
banking operations consist primarily of interest earned on loans and investment
securities and fees related to deposit services.
Mortgage Banking
We conduct mortgage banking activities through C&F Mortgage, which was organized
in September 1995. C&F Mortgage provides mortgage loan origination services
through 10 locations in Virginia, two in Maryland and one in North Carolina.
The Virginia offices are located one each in Charlottesville, Fishersville,
Fredericksburg, Glen Allen, Harrisonburg, Lynchburg, Newport News and Williamsburg,
and two in Midlothian. The Maryland offices are located in Annapolis and Waldorf.
The North Carolina office is located in Gastonia. C&F Mortgage offers a
wide variety of residential mortgage loans, which are originated for sale generally
to the following investors: Wells Fargo Home Mortgage; Franklin American Mortgage
Company; Penny Mac Corporation; and the Virginia Housing Development Authority
(VHDA). C&F Mortgage does not securitize loans. C&F Bank may also purchase
mortgage loans from C&F Mortgage. C&F Mortgage originates conventional
mortgage loans, mortgage loans insured by the Federal Housing Administration
(the FHA), and mortgage loans guaranteed by the United States Department of
Agriculture (the USDA) and the Veterans Administration (the VA). A majority
of the conventional loans are conforming loans that qualify for purchase by
the Federal National Mortgage Association (Fannie Mae) or the Federal Home Loan
Mortgage Corporation (Freddie Mac). The remainder of the conventional loans
are non-conforming in that they do not meet Fannie Mae or Freddie Mac guidelines,
but are eligible for sale to various other investors. Through its subsidiary,
Certified Appraisals LLC, C&F Mortgage provides ancillary mortgage loan
origination services for residential appraisals and through its subsidiary,
Lender Solutions LLC, provides certain mortgage origination functions to third
parties. Revenues from mortgage banking operations consist principally of gains
on sales of loans to investors in the secondary mortgage market, loan origination
fee income and interest earned on mortgage loans held for sale.
Consumer Finance
We conduct consumer finance activities through C&F Finance. C&F Finance
is a regional finance company providing automobile loans throughout Virginia
and in portions of Alabama, Florida, Georgia, Illinois, Indiana, Kentucky, Maryland,
Missouri, New Jersey, North Carolina, Ohio, Pennsylvania, Tennessee, Texas and
West Virginia through its offices in Richmond and Hampton, Virginia, in Nashville,
Tennessee and in Hunt Valley, Maryland. C&F Finance is an indirect lender
that provides automobile financing through lending programs that are designed
to serve customers in the “non-prime” market who have limited access
to traditional automobile financing. C&F Finance generally purchases automobile
retail installment sales contracts from manufacturer-franchised dealerships
with used-car operations and through selected independent dealerships. C&F
Finance selects these dealers based on the types of vehicles sold. Specifically,
C&F Finance prefers to finance later model, low mileage used vehicles because
the initial depreciation on new vehicles is extremely high. The typical borrowers
on the retail installment sales contracts purchased have experienced prior credit
difficulties. Because C&F Finance serves customers who are unable to meet
the credit standards imposed by most traditional automobile financing sources,
C&F Finance typically charges interest at higher rates than those charged
by traditional financing sources. As C&F Finance provides financing in a
relatively high-risk market, it expects to experience a higher level of credit
losses than traditional automobile financing sources. Revenues from consumer
finance operations consist principally of interest earned on automobile loans.