Car rental business
Operations—Avis
We operate or franchise approximately 2,100 of the approximately 5,000 rental
locations that comprise the Avis car rental system (the “Avis System”), which
represents one of the largest car rental systems in the world, based on total
revenue and number of locations, and encompasses locations at most of the largest
airports and cities in the United States and internationally. The Avis System
in Europe, Africa, the Middle East and parts of Asia is primarily operated under
royalty-free license agreements with Avis Europe Holdings, Limited (“Avis Europe”),
an independent third party, and is comprised of approximately 2,900 company
operated and sub-licensee locations.
We own and operate approximately 1,300 Avis car rental locations in both the
on-airport and local rental segments in North America, Australia, New Zealand,
Latin America and the Caribbean.
Customers who rent locally often rent in order to temporarily replace their
cars when their own cars are not available either due to accidents or otherwise.
We are focused on increasing the amount of revenue we generate locally for both
Avis and Budget.
The Avis brand provides high-quality car rental services at price points generally
above non-branded and value-branded national car rental companies. We offer
Avis customers a variety of premium services, including:
• Avis Preferred, a counter bypass program, which is available at major airport
locations;
• Avis Where2, a navigation system with real-time traffic alerts, including
weather delays, construction tie-ups and traffic snarls, which suggests alternative
routes and features Bluetooth hands-free calling, MP3 playback capability as
well as directions in multiple languages;
• Avis Cool Cars, a new line of fun-to-drive vehicles, which include the Cadillac
CTS, Volvo S60 and Hummer H3;
• Roving Rapid Return program, which permits customers who are returning vehicles
to obtain a printed charge record at the vehicle as it is being returned;
• Avis Cares, a program which provides customers with area-specific driver
safety information, the latest child safety seats (available for rent), local
information and driving maps;
• Avis Access, a full range of special products and services for drivers and
passengers with disabilities; and
• Avis Interactive, a proprietary management tool that allows select corporate
clients to easily view and analyze their rental activity via the Internet through
account analysis and activity reports, allowing these clients to better manage
their travel budgets and monitor employee compliance with applicable travel
procedures.
Operations—Budget
The Budget vehicle rental system (the “Budget System”) is one of the largest
car rental systems in the world, based on total revenue and number of locations.
We operate or franchise approximately 1,900 of the approximately 2,700 car rental
locations in the Budget System, including locations at most of the largest airports
and cities in the United States and certain other regions. The Budget System
in Europe, Africa and the Middle East is operated under a royalty-free trademark
license agreement with an independent third party, which is an affiliate of
Avis Europe and is comprised of approximately 800 additional company operated
and sub-licensee locations.
We own and operate approximately 700 Budget car rental locations in the United
States, Canada, Puerto Rico, Australia and New Zealand. We also franchise the
Budget System to independent business owners who operate approximately 1,100
locations throughout the United States, Canada, Latin America, the Caribbean
and parts of the Asia Pacific region.
Truck rental business
Operations
Budget’s truck rental business is one of the largest local and one-way truck
rental businesses in the United States. The Budget truck rental business has
a combined fleet of approximately 30,500 trucks, with a median truck age of
less than two years old, which are rented through a network of approximately
2,400 dealers, 210 company operated and 100 licensee operated locations throughout
the continental United States. The Budget truck rental business serves both
the consumer and light commercial sectors. The consumer sector consists primarily
of individuals who rent trucks to move household goods on either a one-way or
local basis. The light commercial sector consists of a wide range of businesses
that rent light- to medium-duty trucks, which we define as trucks having a gross
vehicle weight of less than 26,000 pounds, for a variety of commercial applications.
We primarily advertise in “yellow pages” telephone directories to promote our
truck rental business to potential customers. Budget truck rental customers
can make reservations through the Budget truck rental reservation center toll-free
at 1-800-GO-BUDGET, through our Budget truck rental website at budgettruck.com
or by calling a location directly. In addition, we have established online affiliations
with websites like moving.com to reach our targeted audience. Budget truck rental
reservations may also be made through the budget.com website.