Brightspring Health Services Inc's Business Segments

The registrant operates a nationwide home and community-based healthcare services platform specializing in pharmacy and provider services for complex patients, including senior, specialty, and behavioral populations. Their integrated model delivers clinical and supportive care primarily in lower-cost home and community settings to Medicare, Medicaid, and commercially insured patients. Serving over 465,000 patients daily through approximately 10,500 clinical providers and pharmacists across all 50 states, the company addresses multiple chronic conditions and long-term health needs, focusing on high-need, high-cost patients requiring coordinated pharmacy and provider care. The pharmacy segment provides medication therapy management in settings such as home infusion, oncology, senior living, hospice, skilled nursing, and hospitals. Provider services include home health, hospice, rehabilitation therapy, supportive care for daily living activities and social determinants of health, and home-based primary care. In 2025, the company fulfilled over 43 million prescriptions and delivered approximately 21 million hours of care through a network of over 175 pharmacies and 7,700 care locations nationwide.

The company operates two primary business segments: Pharmacy Solutions and Provider Services. The Pharmacy Solutions segment offers infusion and specialty pharmacy services, competing with entities such as Option Care Health, Inc., Coram CVS/specialty infusion services (a division of CVS Health), Accredo Health Group, Inc. (a unit of Cigna), Optum Specialty Pharmacy (a subsidiary of OptumRx, part of UnitedHealth Group), and various regional and local providers. Its home and community pharmacy services compete nationwide with Omnicare, Inc., a division of CVS Health, among others. Success in this segment depends on attracting and retaining qualified pharmacists and pharmacy professionals. The Provider Services segment provides healthcare personnel including physicians, nurse practitioners, physician assistants, nurses, therapists, and other medical and non-medical staff. Competitors in this segment vary by market in type, identity, and size. The company focuses on market penetration, expansion, maintaining relationships with health plans and providers, recruiting qualified employees, and minimizing customer attrition. Referral sources for Pharmacy Solutions include physicians, specialists, hospitals, senior living providers, behavioral providers, hospice providers, skilled nursing and rehabilitation providers, pharmaceutical manufacturers, and other health providers. Provider Services clients and patients are primarily obtained through third-party referrals from healthcare providers, government departments, managed care organizations, and social services providers. The company promotes its services through clinical and account liaisons, patient care coordinators, clinicians, operators, and marketing initiatives encompassing traditional and digital methods as well as call centers.