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Alarm Com Holdings Inc's Business Segments
Alarm Com Holdings Inc's reported revenue by business segment and by geographic region, quarterly and annual, normalized against the consolidated income statement. Free below: the top 3 rows per table, this quarter and this fiscal year. Subscriber access adds the full segment history and operating income by segment.
Segment Data As of Q1 FY2026
Reportable Segments
2
Largest Segment
Alarm.com
Total Revenue
$ 265
Regions Reported
-
Revenue Share by Reportable Segment - Q1 FY2026
- Alarm.com89.9%
- Other Operating10.6%
Revenue by Reportable Segment - Q1 FY2026
| Segment | Revenue (Millions) | % of Total |
|---|---|---|
| Alarm.com | $ 238 | 89.9% |
| Other Operating | $ 28 | 10.6% |
Revenue by Product & Service Category - Q1 FY2026
- License and Service9.1%
- Hardware and other revenue1.5%
Revenue by Product & Service Category - Q1 FY2026
| Category | Revenue (Millions) | % of Total |
|---|---|---|
| License and Service | $ 24 | 9.1% |
| Hardware and other revenue | $ 4 | 1.5% |
Product and service categories are a supplemental disclosure and are not required to sum to consolidated revenue or to the reportable segments above.
Description of Alarm Com Holdings Inc
Alarm.com is the leading platform for the intelligently connected property. We
offer a comprehensive suite of cloud-based solutions for smart residential and
commercial properties, including interactive security, video monitoring, intelligent
automation, energy management and wellness solutions. Millions of property owners
rely on our technology to intelligently secure, monitor and manage their residential
and commercial properties. In the last year alone, our platforms processed more
than 100 billion data points generated by over 80 million connected devices. We
believe that this scale of subscribers, connected devices and data operations
makes us the leader in the connected property market.
Alarm.com Holdings Inc. offers a comprehensive suite of products and services aimed at enhancing security and operational efficiency for both residential and commercial customers. Below is an extensive overview of the segments, products, and services provided by Alarm.com, focusing on their offerings for commercial solutions and service provider solutions.
Commercial Solutions
Overview
Alarm.com’s commercial solutions cater to small and medium-sized businesses, providing security and operational tools that address the common challenges faced by business owners. These solutions range from single-site systems to comprehensive setups for multi-location enterprises. The approach is to enhance security while also delivering operational insights that can improve business management and control.
Key Features and Benefits
1. Daily Safeguards
- The system allows for automatic arming and disarming of security systems at scheduled times or after periods of inactivity, ensuring seamless protection of the premises.
2. Commercial Grade Video Solutions
- Connected cameras interact with the security system to monitor activities. Clips of notable events are captured and uploaded to a secure cloud storage system. Business owners can access real-time alerts and footage through web and mobile apps, allowing them to respond promptly to any irregularities.
3. Energy Savings Solutions
- Integration of smart thermostats helps businesses reduce energy expenses automatically, optimizing settings even if an employee forgets to adjust the temperature at closing time.
4. Asset and Inventory Protection
- Business owners receive immediate notifications regarding movements in sensitive areas, such as supply rooms or back offices. This feature helps in safeguarding valuables and inventory.
5. Access Control
- Alarm.com’s system allows easy management of access for employees, enabling business owners to add or revoke access rights without needing to contact the security company.
6. Operational Insights
- Analytics and reporting tools provide insights into business activity patterns, enabling owners to make informed decisions about staffing, promotions, and operational adjustments.
Early Problem Identification
- The system monitors for irregular activities such as unauthorized entries or propped-open doors and provides a log of actions taken by users, enhancing situational awareness.
8. User-Friendly Interface
- An intuitive smartphone app allows users to manage various aspects of their security system from a single dashboard, simplifying management tasks.
9. Professional Support
- The solutions come with the backing of authorized service provider partners who assist with installation, configurations, and ongoing technical support.
10. Cloud-Based Convenience
- As a cloud-centric solution, Alarm.com’s offerings do not require additional IT resources for maintenance, making them easy to implement and manage.
Service Provider Solutions
Overview
Alarm.com also emphasizes service provider solutions, aiming to assist partners in managing customer accounts and enhancing their operational capabilities. The suite of services strengthens the relationship between Alarm.com and its service providers.
Key Features and Benefits
1. Service Provider Portal
- A permission-based online platform that enables service providers to manage accounts, order equipment, access billing information, and utilize various support tools effectively.
2. Installation and Support Services
- Comprehensive tools are provided to simplify the installation process and ongoing support of connected property solutions, ensuring efficiency and effectiveness in deploying systems.
3. MobileTech Application and Remote Toolkit
- This mobile application is designed for technicians, facilitating installation, troubleshooting, and support either onsite or remotely. It streamlines processes and enhances customer satisfaction.
4. Business Management Integration
- The system allows for deeper integration with service providers’ offerings, giving insights into customer bases and operational metrics.
5. Web Services
- Alarm.com provides APIs to enable service providers to integrate existing customer management systems with their platforms, creating a cohesive operational interface.
6. Business Intelligence Tools
- These tools deliver vital metrics relating to account performance, plan adoption, attrition rates, and service quality, empowering partners to grow their businesses and retain customers effectively.
CRM Solutions
- The SecurityTrax platform provides a cloud-based customer relationship management and ERP system, specifically tailored for security service providers, automating key processes across the customer lifecycle.
8. Sales, Marketing & Training Resources
- An extensive range of marketing tools is available, including co-branding opportunities, landing pages, social media assets, and training programs to enhance service provider capabilities.
9. Marketing Portal
- This portal contains resources for sales and marketing, including promotional materials and campaign strategies aimed at boosting service provider engagement and effectiveness.
10. Alarm.com Academy
- In-person and online training programs ensure service provider partners have access to continuous learning on all aspects of Alarm.com’s solutions.
11. Customer Connections
- Focused campaigns aimed at existing customers help improve engagement, encouraging upselling and referrals.
Conclusion
Alarm.com Holdings Inc. offers a rich portfolio of solutions that not only advance security but also drive business efficiency and customer satisfaction for commercial clients. Their commitment to service provider partnerships ensures that these offerings are supported by the necessary infrastructure, promoting growth and success for all stakeholders involved.
Commercial Solutions
Overview
Alarm.com’s commercial solutions cater to small and medium-sized businesses, providing security and operational tools that address the common challenges faced by business owners. These solutions range from single-site systems to comprehensive setups for multi-location enterprises. The approach is to enhance security while also delivering operational insights that can improve business management and control.
Key Features and Benefits
1. Daily Safeguards
- The system allows for automatic arming and disarming of security systems at scheduled times or after periods of inactivity, ensuring seamless protection of the premises.
2. Commercial Grade Video Solutions
- Connected cameras interact with the security system to monitor activities. Clips of notable events are captured and uploaded to a secure cloud storage system. Business owners can access real-time alerts and footage through web and mobile apps, allowing them to respond promptly to any irregularities.
3. Energy Savings Solutions
- Integration of smart thermostats helps businesses reduce energy expenses automatically, optimizing settings even if an employee forgets to adjust the temperature at closing time.
4. Asset and Inventory Protection
- Business owners receive immediate notifications regarding movements in sensitive areas, such as supply rooms or back offices. This feature helps in safeguarding valuables and inventory.
5. Access Control
- Alarm.com’s system allows easy management of access for employees, enabling business owners to add or revoke access rights without needing to contact the security company.
6. Operational Insights
- Analytics and reporting tools provide insights into business activity patterns, enabling owners to make informed decisions about staffing, promotions, and operational adjustments.
Early Problem Identification
- The system monitors for irregular activities such as unauthorized entries or propped-open doors and provides a log of actions taken by users, enhancing situational awareness.
8. User-Friendly Interface
- An intuitive smartphone app allows users to manage various aspects of their security system from a single dashboard, simplifying management tasks.
9. Professional Support
- The solutions come with the backing of authorized service provider partners who assist with installation, configurations, and ongoing technical support.
10. Cloud-Based Convenience
- As a cloud-centric solution, Alarm.com’s offerings do not require additional IT resources for maintenance, making them easy to implement and manage.
Service Provider Solutions
Overview
Alarm.com also emphasizes service provider solutions, aiming to assist partners in managing customer accounts and enhancing their operational capabilities. The suite of services strengthens the relationship between Alarm.com and its service providers.
Key Features and Benefits
1. Service Provider Portal
- A permission-based online platform that enables service providers to manage accounts, order equipment, access billing information, and utilize various support tools effectively.
2. Installation and Support Services
- Comprehensive tools are provided to simplify the installation process and ongoing support of connected property solutions, ensuring efficiency and effectiveness in deploying systems.
3. MobileTech Application and Remote Toolkit
- This mobile application is designed for technicians, facilitating installation, troubleshooting, and support either onsite or remotely. It streamlines processes and enhances customer satisfaction.
4. Business Management Integration
- The system allows for deeper integration with service providers’ offerings, giving insights into customer bases and operational metrics.
5. Web Services
- Alarm.com provides APIs to enable service providers to integrate existing customer management systems with their platforms, creating a cohesive operational interface.
6. Business Intelligence Tools
- These tools deliver vital metrics relating to account performance, plan adoption, attrition rates, and service quality, empowering partners to grow their businesses and retain customers effectively.
CRM Solutions
- The SecurityTrax platform provides a cloud-based customer relationship management and ERP system, specifically tailored for security service providers, automating key processes across the customer lifecycle.
8. Sales, Marketing & Training Resources
- An extensive range of marketing tools is available, including co-branding opportunities, landing pages, social media assets, and training programs to enhance service provider capabilities.
9. Marketing Portal
- This portal contains resources for sales and marketing, including promotional materials and campaign strategies aimed at boosting service provider engagement and effectiveness.
10. Alarm.com Academy
- In-person and online training programs ensure service provider partners have access to continuous learning on all aspects of Alarm.com’s solutions.
11. Customer Connections
- Focused campaigns aimed at existing customers help improve engagement, encouraging upselling and referrals.
Conclusion
Alarm.com Holdings Inc. offers a rich portfolio of solutions that not only advance security but also drive business efficiency and customer satisfaction for commercial clients. Their commitment to service provider partnerships ensures that these offerings are supported by the necessary infrastructure, promoting growth and success for all stakeholders involved.