Comparing the current results to its competitors, Freshworks Inc reported Revenue increase in the 2 quarter 2026 by 16.06 % year on year. The sales growth was above Freshworks Inc 's competitors' average revenue growth of 12.29 %, achieved in the same quarter.
Freshworks Inc 's Comment on Competition and Industry Peers
The company operates in highly competitive markets with numerous firms offering products or services that compete with some or all of its offerings. Competitors often provide partial solutions focused on specific areas such as customer service management, IT service management, or sales and marketing. In the employee experience segment, competitors include traditional IT service management vendors ServiceNow, BMC, and Ivanti, as well as modern cloud-based providers like Atlassian and various mid-market and emerging ITSM platforms. In the customer experience segment, competition comes from customer service suites such as Salesforce, Zendesk, and Intercom; legacy vendors including Oracle and SAP; and customer relationship management providers like Salesforce, HubSpot, Microsoft Dynamics, and Sage.
Overall company sales advanced by 16.06 % Freshworks Inc outperformed its competitors in this segment and improved market share, to approx. 0.07 %. << More on FRSH Market Share.
*Market share is calculated based on total revenue.
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Paylocity Holding Corporation operates as a cloud-based payroll and human capital management software company. They provide a comprehensive suite of solutions to streamline and automate payroll processing, HR administration, and talent management for businesses of all sizes. Their business model focuses on offering subscription-based software services and related support to clients, ensuring efficient and accurate management of their workforce processes.
Sources:
Freshworks Inc’s official press releases and regulatory filings; CSIMarket.com’s market research; and the financial filings and press releases of other companies cited in this report.
Updated on:
Focus of this report: publicly traded companies.
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