Market Capitalization (Millions $) |
3,925 |
Shares
Outstanding (Millions) |
170 |
Employees |
590 |
Revenues (TTM) (Millions $) |
363 |
Net Income (TTM) (Millions $) |
25 |
Cash Flow (TTM) (Millions $) |
73 |
Capital Exp. (TTM) (Millions $) |
9 |
Engagesmart Inc
We are a market leader in vertically customized client interaction software and integrated payment solutions. Our objective at EngageSmart is to simplify customer and client interaction so that our customers can focus their efforts on projects that help their businesses and communities. We provide single-tenant, multi-tenant, true Software-as-a-Service ("SaaS") vertical solutions, such as SimplePractice, InvoiceCloud, HealthPay24, and DonorDrive, that are meant to simplify our companies client engagement by encouraging digital adoption and self-service.
Our SaaS solutions are tailored to each of our verticals, simplifying and automating mission-critical activities such as scheduling, client onboarding, client communication, paperless invoicing, and electronic payment processing. Our products alter our clients digital interaction and provide them the ability to manage, expand, and grow their enterprises.
We believe the end-markets we serve are burdened by legacy systems and processes that result in operational inefficiencies and relatively low digital adoption from consumers. At the same time, consumers increasingly demand the convenient self-service capabilities and intuitive, frictionless, and personalized digital experiences that have become commonplace in other industries. Existing solutions in our end-markets are often built on legacy, hosted, or on-premises infrastructure that can lack the flexibility, scalability, and integrations required to provide advanced digital engagement capabilities. This has created a tremendous opportunity for our solutions to improve the customer experience by either replacing or augmenting the information systems used by our customers. Our ability to leverage our true SaaS solutions to innovate quickly and deliver enhancements to our customers on an ongoing basis is a key competitive advantage. This allows us to consistently innovate to increase digital adoption and add value for our clients.
Our solutions are architected and built on a common set of foundational technology principles that distinguish us and provide a multitude of benefits to our customers. Our solutions are designed from the ground up for speed-to-market, scalability, security, durability, and reliability. The foundational technology that enables these benefits includes:
True SaaS. SaaS is a licensing and delivery model that offers customers all of the benefits of an application without requiring continuous software upkeep by in-house staff or third parties. SaaS applications deliver the most up-to-date software through the Internet to a computer or mobile device. To be considered a true SaaS platform, all features, functionality, automation, security controls, data storage, and configuration must be delivered from a single code base on a multi-tenant infrastructure. Our solutions are true SaaS from the first line of code, not a legacy application migrated to the cloud or a retrofitted version of an application with a cloud database. All customers get the latest updates simultaneously and at more frequent intervals from a single platform.
Our solutions employ micro-services, containerization, and other modern architectural concepts that provide support for zero-downtime deployments, reduced testing complexity, pipeline and delivery automation, continuous delivery, and security by design. And, we are always investing in emerging technologies that will help to improve our customers' experiences.
Configure not customize. Scaling to serve thousands of customers with unique engagement needs and business requirements demands substantial forethought and engineering. Surrendering to serve customers by customizing software is a costly and limiting strategy. We have invested tens of thousands of hours of engineering effort to adhere to the principles of exposing capabilities through configuration of our SaaS solutions, making them available to all customers with the 'flip of a switch' without compromising speed, security, or upgradability. New customers can onboard quickly without prolonged implementations and all customers can embrace new capabilities at their own pace. Our solutions are designed to avoid legacy dead ends or big-bang deployment risk associated with customizations.
Customers can configure their experience by opting into the features or services they need or want in many cases on their own, or if they choose, with assistance. No custom coding is necessary to take advantage of our SaaS platform capabilities.
Extend capabilities through integrations. Our solutions embrace the power of partnerships through integration. Some of our customers have other technology and systems that serve as the core software systems and deliver or receive data about their clients. We have implemented customer and vendor-facing APIs, web service endpoints, and other integrations with many core software system providers and vendors. The architecture of the integrations and the design patterns we employ help us quickly extend our integrations to new providers or vendors.
Company Address: 30 Braintree Hill Office Park Braintree 2184 MA
Company Phone Number: 848-3733 Stock Exchange / Ticker: NYSE ESMT
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