Box provides a leading cloud content management platform that enables organizations
of all sizes to securely manage their content while allowing easy, secure access
and sharing of this content from anywhere, on any device. With our Software-as-a-Service
(SaaS) cloud content management platform, users can collaborate on content both
internally and with external parties, automate content-driven business processes,
develop custom applications, and implement data protection, security and compliance
features to comply with legal and regulatory requirements, internal policies
and industry standards and regulations. Our platform enables a broad set of
business use cases across an enterprise, across multiple file formats and media
types, and user experiences. Our platform integrates with leading enterprise
business applications, and is compatible with multiple application environments,
operating systems and devices, ensuring that workers have access to their critical
business content whenever and wherever they need it.
At our founding in 2005, we recognized that content is more accessible, secure
and powerful when it is centrally stored, managed and shared. We have architected
our cloud content management platform from the ground up to meet the evolving
demands of today’s distributed and mobile workforce, and of enterprises
that are looking to benefit from the increasing digitization of business. This
architecture enables users to work and collaborate on content from anywhere
in the world and allows organizations to centrally apply and manage policies
and controls across all users and content simultaneously.
Our go-to-market strategy combines top-down, high-touch sales efforts with
end-user-driven bottoms-up adoption. We focus our efforts on larger enterprises,
capitalizing on international growth, and utilizing our partner ecosystem. Our
sales representatives engage in direct interaction with IT decision makers including
CEOs, CIOs, CISOs, IT directors and business department heads. We also field
inbound inquiries and online sales opportunities. We further expand our market
reach by leveraging a network of our channel partners that is comprised of value
added resellers and systems integrators. We offer individuals a free basic version
of Box that allows them to experience first-hand our easy-to-use and secure
solution. Use of the Box offering often spreads virally within and across organizations,
as users adopt Box and invite new users to collaborate. In addition, an organization
will frequently purchase Box for one use case and then later expand its deployment
to other use cases with larger groups of employees leading to deeper engagement
with our service.
We also provide industry-specific offerings that address targeted business
needs through a combination of technology, services and marketing programs.
Where relevant, we also facilitate compliance with industry-specific standards
and regulations to enable organizations to use Box in accordance with applicable
legal requirements. These industry solutions are aimed to speed the deployment
and time-to-value for customers in industries such as healthcare and life sciences,
financial services, legal services, media and entertainment, retail, education,
energy and government.
We are building a rich technology partner ecosystem around Box. We offer over
1,000 integrations with partners including Microsoft, IBM, Salesforce.com, Apple,
Google, Facebook, Slack, Palo Alto Networks and others, giving our users easy
access to their content in Box without leaving these applications. In addition,
in-house enterprise developers and independent software developers can rapidly
build and provision new applications that leverage and extend the core functionality
of our services, increasingly with a focus on specific industries and vertical
market use cases. To date, tens of thousands of third-party developers have
leveraged our platform as the secure content layer for their applications.
We offer web, mobile and desktop applications for cloud content management
on a platform for developing custom applications, and a series of industry-specific
solutions. Box features and functionality include the following:
Cloud Architecture. We have built our platform from the ground up on a cloud-based
architecture, which enables us to rapidly develop, update and provision our
services to users. Our proprietary cloud architecture is particularly well-suited
for todays dynamically changing business requirements because it enables our
users to use the most up-to-date versions of our solutions at all times and
administrators to immediately apply changes in policies and controls across
all their organization’s critical content simultaneously.
Mobility. Our solution enables users to securely access, manage, share and
collaborate on their content anytime and from anywhere, using nearly any device
and a variety of operating systems through both native and web browser applications.
Elegant, Intuitive and User-Focused Interface. We are dedicated to keeping
our solution easy for users to understand with little to no upfront training.
We strive to enable quick and viral user adoption by maintaining a simple and
elegant interface with compelling access, sharing and collaboration features.
Built to Handle Content of Nearly Any Type. We have designed our solution to
serve as the central content management layer for an organization’s employees.
Users can securely access, share and collaborate on all types of information,
regardless of format or file type, and from virtually any device or operating
system.
Simple and Rapid Deployment. Our cloud-based software allows organizations
to easily, quickly and inexpensively deploy our products. IT administrators
can quickly add users, set up permissions, create folders and policies, implement
automated workflows and begin using our products almost immediately without
the need to procure and provision hardware or install and configure software.
Enterprise-Grade Security. We have invested heavily to build robust security
features to protect our customers from the most pervasive security threats.
At the most basic level, all files stored in Box are encrypted at rest and in
transit. Box’s information rights management (IRM) features enable secure
access and management of files by providing granular control over users’
ability to access, view, download, edit, print or share content. With our Box
KeySafe product, organizations can implement higher levels of data security
and protection by keeping control of the encryption keys that protect their
content. This advanced encryption feature is valuable to many organizations,
including those in highly regulated industries such as financial services, health
care, government and legal.
Administrative Controls. We give IT administrators powerful tools to define
access rights by user, content type, device and business need. Administrators
can set specific content policies such as expiration dates to auto-delete files
or deactivate links to time-sensitive materials. They can also manage mobile
and sync security settings, including specification of which devices have access
to Box and whether certain features are enabled.
Tracking and Reporting for Visibility. All actions taken by paying business
users and their external collaborators in Box are tracked and auditable by our
customers’ authorized administrators through Box’s native administrative
applications. The tracking and audit data are also accessible to administrators
with the appropriate access rights via our application programming interfaces
(APIs).
Comprehensive Data Governance Strategy. Box serves as a secure, centralized
system of record for retaining content for operational use while ensuring adherence
to the laws and regulations concerning them, using data retention and Data Loss
Prevention (DLP) capabilities. Our data security policies allow customers to
apply quarantine or notification-only policies to sensitive confidential files,
such as those containing predefined attributes, such as credit card or social
security system numbers, and we provide robust integrations for leading eDiscovery
and DLP systems. Our Box Governance product allows customers to control how
long documents are to be retained in Box and the disposition of those documents
when the retention period expires.
Automation and Workflow Management. We give IT administrators the power to
automate workflows based on a set of rules determined by the end users. For
example, documents can be routed to specific folders or flagged for user actions
based on the content of the document. In addition, we continue to innovate through
Box Relay, which enables our end users to easily build, manage and track their
own workflows. This allows customers to accelerate the flow of information through
their organizations and increase the efficiency of their business processes.
Box Platform for Custom Application Development. We provide a content Platform-as-a-Service
(cPaaS) product, known as Box Platform to customers, independent software vendors
(ISVs), and third-party developers that allows them to leverage our secure content
management and collaboration functionality for their own custom business applications.
Box Platform helps organizations accelerate their transformation into digital
businesses by building applications faster, without having to invest in building
their own content management infrastructure.
Easy Integration with Other Cloud-Based Applications. Our open platform allows
for easy integration with other cloud-based and enterprise applications. We
offer over 1,000 integrations with partners including IBM, Microsoft, Salesforce.com,
Google, Facebook, Slack, Palo Alto Networks and others, as well as an open API
for organizations to integrate Box with other packaged and home-grown applications,
including solution applications our customers build for their customers.
Focus on Industry-Specific Offerings. In order to facilitate easier and faster
time to market, we offer industry-specific solutions for those industries that
have significant content and collaboration challenges. These offerings target
specific business problems within those industries with a combination of Box,
integration with industry-specific partner technologies, implementation expertise
from Box Consulting and/or implementation partners, as well as templates for
metadata and workflows that are applicable to those industries. For example,
Box for Healthcare is an offering that transforms how healthcare providers work.
Tailored specifically for hospitals, this solution streamlines referral management,
enables users to view and share DICOM files (like X-rays, CT Scans and Ultrasounds),
reduces the need for manual faxing and scanning, and unlocks data trapped in
hospital-based enterprise systems. In addition, we recently launched Box GxP
Validation, which targets life science companies and provides a new approach
for maintaining always-on GxP compliance in the cloud and enables organizations
subject to Food and Drug Administration regulations to manage both unregulated
and regulated content within Box. We are able to serve highly regulated industries
with specific requirements relating to compliance with certain security and
regulatory standards, such as GxP and FedRAMP, and those required by HIPAA,
FINRA, and the HITECH Act.
Box Zones for In-Region Data Storage. Box Zones enables businesses around the
globe to adopt Box as their modern content management platform, while letting
them store their data locally in certain regions. This helps organizations to
address region-specific compliance mandates associated with data residency and
privacy.
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