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Vocera Communications Inc's Business Segments
Vocera Communications Inc's reported revenue by business segment and by geographic region, quarterly and annual, normalized against the consolidated income statement. Free below: the top 3 rows per table, this quarter and this fiscal year. Subscriber access adds the full segment history and operating income by segment.
Reportable Segments
2
Largest Segment
Product
Total Revenue
$ 234
Regions Reported
-
Annual Results
Revenue Share by Reportable Segment - FY2021
- Product50.5%
- Service49.5%
Revenue by Reportable Segment - FY2021
| Segment | Revenue (Millions) | % of Total |
|---|---|---|
| Product | $ 118 | 50.5% |
| Service | $ 116 | 49.5% |
Revenue by Product & Service Category - FY2021
- Product50.5%
- Service49.5%
- Maintenance and Support40.2%
- Device30.9%
- Software19.5%
- Professional Services and Training9.3%
Revenue by Product & Service Category - FY2021
| Category | Revenue (Millions) | % of Total |
|---|---|---|
| Product | $ 118 | 50.5% |
| Service | $ 116 | 49.5% |
| Maintenance and Support | $ 94 | 40.2% |
Product and service categories are a supplemental disclosure and are not required to sum to consolidated revenue or to the reportable segments above.
3 more categories available
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Description of Vocera Communications Inc
We are a provider of secure, integrated, intelligent communication and workflow
solutions, focused on empowering mobile workers in healthcare, hospitality, energy,
and other mission-critical mobile work environments in the United States and internationally.
Today, the significant majority of our business is generated from sales of our
solutions in the healthcare market to help our customers improve quality of care,
patient experience, staff resiliency and operational efficiency. Care teams at
nearly 1,500 healthcare facilities worldwide have selected our solutions to call
and text securely, reduce alarm fatigue, and to enhance workflow and help improve
patient experience. Our solutions can also be found in hotels, nuclear facilities,
retail stores and other environments where mobile workers need to communicate
and access resources instantly.
Overview of Vocera Communications Inc.
Vocera Communications Inc. is a healthcare communications company dedicated to enhancing patient and staff experiences through their robust communication solutions. Their offerings are focused on modernizing and streamlining communication in healthcare environments, ultimately improving the efficiency of care delivery.
Key Segments
1. Healthcare Communication Solutions
- Communication Platforms: Voceras primary focus is on seamless communication systems facilitating real-time interaction among healthcare professionals.
- Integration with Clinical Systems: The platform boasts over 120 integrations with clinical systems, allowing for intelligent alert delivery and enhancing situational awareness.
2. Workflow Optimization
- Vocera’s products not only facilitate communication but also aim to streamline workflows, ensuring that healthcare providers can focus more on patient care rather than on cumbersome communication processes.
3. Education and Training Services
- Vocera places significant emphasis on training and support, acknowledging that effective implementation of technology requires informed personnel.
Products and Services
Vocera Communication and Workflow System
1. Software Platform
- The Vocera Communication and Workflow System features a unique software platform that links various communication devices, enhancing the ability of mobile workers to interact effortlessly.
- Hands-Free Communication: Utilizing proprietary wearable, voice-controlled communication badges, users can connect instantly without needing to use their hands, which is particularly vital in busy healthcare settings.
- Voice and Text Messaging: The platform supports both secure voice communication and text messaging, facilitating instant communication among staff.
2. Clinical Integrations
- Vocera integrates with over 120 third-party clinical applications, ensuring that alerts and alarms can be delivered intelligently to mobile devices, thereby improving response times and patient outcomes.
3. Voice-Activated Features
- The system can respond to over 100 spoken commands, allowing users to connect with specific individuals or groups simply by speaking their names or designations.
Services
1. Professional Services
- Vocera’s professional services team assists customers in deploying, managing, updating, and expanding their communication systems.
- Expert Team: Comprising professionals with expertise in various fields like wireless communication, clinical workflow, and project management, the team provides comprehensive support to ensure optimal system utilization.
- Comprehensive Offerings: The array of professional services includes clinical workflow design, wireless assessments, solution configuration, training, and project management. These are designed to improve organizational efficiency and enhance productivity.
2. Experience Innovation Network (EIN)
- The EIN program collaborates with healthcare provider organizations to foster the development of innovative solutions aimed at enhancing the experiences of both care teams and patients, thereby improving clinical and operational outcomes.
3. Vocera University
- Vocera University offers interactive training programs that are tailored to different user needs.
- Training Formats: Training can be delivered through classroom settings, distance learning, or customized courseware. Areas covered include best practices, implementation strategies, and effective use of the Vocera solutions.
- User Focus: Courses are designed for systems administrators, IT professionals, and clinical educators, ensuring that all relevant personnel are equipped to utilize the communication solutions effectively.
Conclusion
Through its communication and workflow solutions, Vocera Communications Inc. plays a pivotal role in transforming healthcare communications. By connecting care providers with efficient tools and workflows, Vocera enables healthcare organizations to enhance patient care and operational efficiency, ultimately delivering improved outcomes in complex healthcare environments.
Vocera Communications Inc. is a healthcare communications company dedicated to enhancing patient and staff experiences through their robust communication solutions. Their offerings are focused on modernizing and streamlining communication in healthcare environments, ultimately improving the efficiency of care delivery.
Key Segments
1. Healthcare Communication Solutions
- Communication Platforms: Voceras primary focus is on seamless communication systems facilitating real-time interaction among healthcare professionals.
- Integration with Clinical Systems: The platform boasts over 120 integrations with clinical systems, allowing for intelligent alert delivery and enhancing situational awareness.
2. Workflow Optimization
- Vocera’s products not only facilitate communication but also aim to streamline workflows, ensuring that healthcare providers can focus more on patient care rather than on cumbersome communication processes.
3. Education and Training Services
- Vocera places significant emphasis on training and support, acknowledging that effective implementation of technology requires informed personnel.
Products and Services
Vocera Communication and Workflow System
1. Software Platform
- The Vocera Communication and Workflow System features a unique software platform that links various communication devices, enhancing the ability of mobile workers to interact effortlessly.
- Hands-Free Communication: Utilizing proprietary wearable, voice-controlled communication badges, users can connect instantly without needing to use their hands, which is particularly vital in busy healthcare settings.
- Voice and Text Messaging: The platform supports both secure voice communication and text messaging, facilitating instant communication among staff.
2. Clinical Integrations
- Vocera integrates with over 120 third-party clinical applications, ensuring that alerts and alarms can be delivered intelligently to mobile devices, thereby improving response times and patient outcomes.
3. Voice-Activated Features
- The system can respond to over 100 spoken commands, allowing users to connect with specific individuals or groups simply by speaking their names or designations.
Services
1. Professional Services
- Vocera’s professional services team assists customers in deploying, managing, updating, and expanding their communication systems.
- Expert Team: Comprising professionals with expertise in various fields like wireless communication, clinical workflow, and project management, the team provides comprehensive support to ensure optimal system utilization.
- Comprehensive Offerings: The array of professional services includes clinical workflow design, wireless assessments, solution configuration, training, and project management. These are designed to improve organizational efficiency and enhance productivity.
2. Experience Innovation Network (EIN)
- The EIN program collaborates with healthcare provider organizations to foster the development of innovative solutions aimed at enhancing the experiences of both care teams and patients, thereby improving clinical and operational outcomes.
3. Vocera University
- Vocera University offers interactive training programs that are tailored to different user needs.
- Training Formats: Training can be delivered through classroom settings, distance learning, or customized courseware. Areas covered include best practices, implementation strategies, and effective use of the Vocera solutions.
- User Focus: Courses are designed for systems administrators, IT professionals, and clinical educators, ensuring that all relevant personnel are equipped to utilize the communication solutions effectively.
Conclusion
Through its communication and workflow solutions, Vocera Communications Inc. plays a pivotal role in transforming healthcare communications. By connecting care providers with efficient tools and workflows, Vocera enables healthcare organizations to enhance patient care and operational efficiency, ultimately delivering improved outcomes in complex healthcare environments.