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Trip Com Group Limited's Business Segments
Trip Com Group Limited's reported revenue by business segment and by geographic region, quarterly and annual, normalized against the consolidated income statement. Free below: the top 3 rows per table, this quarter and this fiscal year. Subscriber access adds the full segment history and operating income by segment.
Segment Data As of 2025 ((Dec 31 2025))
Reportable Segments
-
Largest Segment
-
Total Revenue
$ 8,925
Regions Reported
-
Annual Results
Revenue by Product & Service Category -
- Accommodation Reservation Services0%
- Transportation Ticketing Services0%
- Product and Service Other71.8%
- Packaged Tour52.5%
- Corporate Travel31.7%
Revenue by Product & Service Category -
| Category | Revenue (Millions) | % of Total |
|---|---|---|
| Accommodation Reservation Services | $ 26,100 | - |
| Transportation Ticketing Services | $ 22,489 | - |
| Product and Service Other | $ 6,404 | 71.8% |
Product and service categories are a supplemental disclosure and are not required to sum to consolidated revenue or to the reportable segments above.
2 more categories available
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Description of Trip Com Group Limited
Trip.com Group Limited, also known as Ctrip, is one of the leading travel service providers in the world. It was founded in 1999, and its headquarters are located in Shanghai, China. The group provides a range of travel-related services, including hotel booking, flight booking, vacation packages, airport transfers, and car rentals. The company has a vast network of partners, affiliates, and suppliers that enable it to offer a comprehensive range of services in over 200 countries and regions.
The company initially started as a travel agency, but it has evolved into a travel conglomerate that comprises several subsidiaries and brands. It operates under the following brands: Trip.com, Ctrip.com, Skyscanner, Tripadvisor, and Qunar. These brands serve different markets, and they offer a range of travel-related services depending on the needs of the customers.
Trip.com Group Limited has a strong focus on customer satisfaction and has invested significantly in technologies that enhance the user experience. The company has developed mobile applications that enable customers to book travel-related services conveniently. These apps are available for Android and iOS devices and have been downloaded millions of times.
The company has a large workforce of over 45,000 employees globally. It has offices in over 20 countries, including the United States, the United Kingdom, Japan, South Korea, Australia, and many others. The company has also established strategic partnerships with other leading companies in the travel industry, including airlines, hotels, and car rental companies.
In 2019, the company changed its name to Trip.com Group Limited to reflect its expansion beyond China and to better align with its mission of becoming a leading global travel service provider. Trip.com Group Limited is listed on the Nasdaq stock exchange under the ticker symbol TCOM.
The company initially started as a travel agency, but it has evolved into a travel conglomerate that comprises several subsidiaries and brands. It operates under the following brands: Trip.com, Ctrip.com, Skyscanner, Tripadvisor, and Qunar. These brands serve different markets, and they offer a range of travel-related services depending on the needs of the customers.
Trip.com Group Limited has a strong focus on customer satisfaction and has invested significantly in technologies that enhance the user experience. The company has developed mobile applications that enable customers to book travel-related services conveniently. These apps are available for Android and iOS devices and have been downloaded millions of times.
The company has a large workforce of over 45,000 employees globally. It has offices in over 20 countries, including the United States, the United Kingdom, Japan, South Korea, Australia, and many others. The company has also established strategic partnerships with other leading companies in the travel industry, including airlines, hotels, and car rental companies.
In 2019, the company changed its name to Trip.com Group Limited to reflect its expansion beyond China and to better align with its mission of becoming a leading global travel service provider. Trip.com Group Limited is listed on the Nasdaq stock exchange under the ticker symbol TCOM.
Trip.com Group Limited is a prominent player in the global travel and tourism industry, offering a wide variety of services and products through its comprehensive structure segmented into Travel, Corporate Travel, and Others. Below is an extensive overview of these segments, products, and services.
Segments:
1. Travel:
This segment is typically the core of Trip.com Groups offerings, catering primarily to individual travelers. It encompasses a broad spectrum of travel-related products and services designed to meet diverse consumer needs. Key elements include:
- Flight Tickets: A robust platform for booking flights across myriad airlines, including both full-service carriers and low-cost airlines, providing customers with competitive pricing, schedule options, and flexible booking conditions.
- Hotel Bookings: Access to a vast inventory of accommodations ranging from budget options to luxury hotels worldwide, with the ability for customers to utilize promotions and discounts.
- Package Tours: An array of travel packages, including both guided group tours and personalized private tours, allowing customers to select predefined itineraries or develop customized travel plans.
- Train and Bus Tickets: Seamless booking services for train and bus travel, primarily in domestic markets such as China, as well as in select international destinations, ensuring convenient modes of transport for travelers.
- Car Rentals: Collaboration with numerous car rental companies enables customers to book vehicles in a variety of locations, adding flexibility to their travel plans.
- Travel Insurance: Protection plans tailored to the travelers needs, covering various contingencies such as trip cancellations, medical expenses, and personal liability.
2. Corporate Travel:
This segment focuses on the business travel sector, offering myriad services to corporate clients aiming to optimize their travel expenses and enhance their travel management processes. Major offerings include:
- Air Ticketing: Competitive pricing and corporate fare contracts for businesses needing to manage travel budgets efficiently.
- Hotel Bookings: Specialized services for corporate accommodations, ensuring compliance with corporate travel policies while providing comfort and convenience.
- Travel Management Services: Comprehensive solutions that include itinerary management, reporting, and optimizing spending through advanced analytics and insights.
- Corporate Travel Technology Solutions: Implementation of innovative travel technology including booking engines and workflow systems that streamline the travel management process for corporations.
- Travel Financial Products: Services that may include travel expense reporting tools and payment solutions tailored for corporate needs.
3. Others:
This segment includes non-travel related ventures that further diversify Trip.com Groups portfolio. It encompasses:
- Financial Services: Products that may include travel financing options or partnerships with financial institutions to offer travel loans.
- Entertainment: Services or partnerships designed to enhance travelers’ experiences, potentially including event ticketing or collaborations with local entertainment providers.
- Online Advertising: Leveraging the platform’s traffic to offer advertising opportunities to external businesses looking to reach a travel-minded audience.
Products:
Trip.com Group Limited’s product range is extensive, designed to fulfill a variety of travel needs:
1. Flight Tickets: The platform enables customers to compare, book, and manage flight tickets from a wide selection of airlines, offering pricing transparency and travel flexibility.
2. Hotel Bookings: A broad spectrum of accommodation options, inclusive of user reviews, competitive pricing, and last-minute booking capabilities ensures customer satisfaction.
3. Package Tours: Customizable travel packages that can range from adventure tours to cultural experiences, catering to families, couples, and solo travelers.
4. Train and Bus Tickets: A unique aspect of the service, facilitating the purchase of tickets in multiple languages and allowing for easy retrieval and usability.
5. Car Rentals: Diverse vehicle options from economy to luxury, with additional services such as airport pick-up/drop-off and insurance coverage.
6. Travel Insurance: A range of plans designed to protect customers against various travel risks, focusing on flexibility and responsiveness to different travel scenarios.
Services:
Trip.com Group Limited is committed to providing superior travel services, enhancing the overall experience for its customers:
1. Customer Support: Around-the-clock assistance available through various platforms, ensuring that customers can receive help when needed, whether it’s during booking or throughout their travel.
2. Travel Planning: Extensive resources including destination guides, travel advisories, and planning tools that support customers in crafting their ideal travel experience.
3. Mobile Applications: User-friendly apps that allow customers to manage bookings, check flight statuses, and receive alerts, thus facilitating travel management on the go.
4. Loyalty Program: The Trip Coins loyalty program incentivizes repeat business by rewarding customers with points for bookings and other activities that can later be redeemed for discounts and perks.
By integrating technology and customer-centered services, Trip.com Group Limited continues to solidify its position as a leader in the travel industry, catering to a broad range of customers in both leisure and business travel segments. The companys commitment to innovation, quality service, and customer experience enables it to adapt to the evolving demands of the market.
Segments:
1. Travel:
This segment is typically the core of Trip.com Groups offerings, catering primarily to individual travelers. It encompasses a broad spectrum of travel-related products and services designed to meet diverse consumer needs. Key elements include:
- Flight Tickets: A robust platform for booking flights across myriad airlines, including both full-service carriers and low-cost airlines, providing customers with competitive pricing, schedule options, and flexible booking conditions.
- Hotel Bookings: Access to a vast inventory of accommodations ranging from budget options to luxury hotels worldwide, with the ability for customers to utilize promotions and discounts.
- Package Tours: An array of travel packages, including both guided group tours and personalized private tours, allowing customers to select predefined itineraries or develop customized travel plans.
- Train and Bus Tickets: Seamless booking services for train and bus travel, primarily in domestic markets such as China, as well as in select international destinations, ensuring convenient modes of transport for travelers.
- Car Rentals: Collaboration with numerous car rental companies enables customers to book vehicles in a variety of locations, adding flexibility to their travel plans.
- Travel Insurance: Protection plans tailored to the travelers needs, covering various contingencies such as trip cancellations, medical expenses, and personal liability.
2. Corporate Travel:
This segment focuses on the business travel sector, offering myriad services to corporate clients aiming to optimize their travel expenses and enhance their travel management processes. Major offerings include:
- Air Ticketing: Competitive pricing and corporate fare contracts for businesses needing to manage travel budgets efficiently.
- Hotel Bookings: Specialized services for corporate accommodations, ensuring compliance with corporate travel policies while providing comfort and convenience.
- Travel Management Services: Comprehensive solutions that include itinerary management, reporting, and optimizing spending through advanced analytics and insights.
- Corporate Travel Technology Solutions: Implementation of innovative travel technology including booking engines and workflow systems that streamline the travel management process for corporations.
- Travel Financial Products: Services that may include travel expense reporting tools and payment solutions tailored for corporate needs.
3. Others:
This segment includes non-travel related ventures that further diversify Trip.com Groups portfolio. It encompasses:
- Financial Services: Products that may include travel financing options or partnerships with financial institutions to offer travel loans.
- Entertainment: Services or partnerships designed to enhance travelers’ experiences, potentially including event ticketing or collaborations with local entertainment providers.
- Online Advertising: Leveraging the platform’s traffic to offer advertising opportunities to external businesses looking to reach a travel-minded audience.
Products:
Trip.com Group Limited’s product range is extensive, designed to fulfill a variety of travel needs:
1. Flight Tickets: The platform enables customers to compare, book, and manage flight tickets from a wide selection of airlines, offering pricing transparency and travel flexibility.
2. Hotel Bookings: A broad spectrum of accommodation options, inclusive of user reviews, competitive pricing, and last-minute booking capabilities ensures customer satisfaction.
3. Package Tours: Customizable travel packages that can range from adventure tours to cultural experiences, catering to families, couples, and solo travelers.
4. Train and Bus Tickets: A unique aspect of the service, facilitating the purchase of tickets in multiple languages and allowing for easy retrieval and usability.
5. Car Rentals: Diverse vehicle options from economy to luxury, with additional services such as airport pick-up/drop-off and insurance coverage.
6. Travel Insurance: A range of plans designed to protect customers against various travel risks, focusing on flexibility and responsiveness to different travel scenarios.
Services:
Trip.com Group Limited is committed to providing superior travel services, enhancing the overall experience for its customers:
1. Customer Support: Around-the-clock assistance available through various platforms, ensuring that customers can receive help when needed, whether it’s during booking or throughout their travel.
2. Travel Planning: Extensive resources including destination guides, travel advisories, and planning tools that support customers in crafting their ideal travel experience.
3. Mobile Applications: User-friendly apps that allow customers to manage bookings, check flight statuses, and receive alerts, thus facilitating travel management on the go.
4. Loyalty Program: The Trip Coins loyalty program incentivizes repeat business by rewarding customers with points for bookings and other activities that can later be redeemed for discounts and perks.
By integrating technology and customer-centered services, Trip.com Group Limited continues to solidify its position as a leader in the travel industry, catering to a broad range of customers in both leisure and business travel segments. The companys commitment to innovation, quality service, and customer experience enables it to adapt to the evolving demands of the market.