Modivcare Inc's Business Segments

ModivCare Inc. is a technology-enabled healthcare services company that provides integrated supportive care solutions to public and private payors and their members, with a focus on addressing social determinants of health (SDoH). The company operates three main segments: non-emergency medical transportation (NEMT), personal care services (PCS), and in-home monitoring solutions. The NEMT segment coordinates transportation services supported by risk underwriting, contact center management, network credentialing, and claims management. The PCS segment places non-medical personal care assistants, home health aides, and nurses primarily for Medicaid patients requiring assistance with daily living activities. The Monitoring segment offers in-home clinical monitoring and quality improvement services using personal emergency response systems, vitals monitoring devices, relationship-based care, and data-driven patient engagement. ModivCare holds a 43.6% minority interest in CCHN Group Holdings, Inc., which operates under the Matrix Medical Network brand and delivers in-home and on-site services through a national clinician network. The company has expanded through acquisitions, including Charter LCI Corporation, Matrix, Circulation, Inc., National MedTrans, LLC, Simplura Health Group, Care Finders Total Care, VRI Intermediate Holdings, LLC, and Guardian Medical Monitoring. ModivCare's strategy focuses on centralizing and standardizing operations, integrating data, and enhancing technology to improve member experience and operational efficiency across its segments.

The company operates across multiple business segments: Non-Emergency Medical Transportation (NEMT), Personal Care Services (PCS), Monitoring, and Corporate and Other. The NEMT segment offers technology platforms for real-time notifications, ride tracking, network management, and analytics, expanded through acquisitions including Circulation, Inc., National MedTrans, LLC, and WellRyde. The PCS segment was established with the acquisition of OEP AM, Inc. (Simplura Health Group) and further expanded through acquisitions such as Care Finders Total Care and additional customer contracts in the personal care industry. The Monitoring segment was created with the acquisition of VRI Intermediate Holdings, LLC and expanded with Guardian Medical Monitoring. The Corporate and Other segment encompasses investments in technology aimed at enhancing virtual care, digital engagement, monitoring capabilities, and member insights and analytics. The company emphasizes centralizing and standardizing operations across these segments to improve social determinants of health (SDoH) and to achieve operational scalability and efficiencies.