Flex Ltd's Business Segments

We are a globally-recognized, provider of Sketch-to-Scaletm services - innovative design, engineering, manufacturing, and supply chain services and solutions - from conceptual sketch to full-scale production. We design, build, ship and service complete packaged consumer and enterprise products, from athletic shoes to electronics, for companies of all sizes in various industries and end-markets, through our activities in the following segments:

Communications & Enterprise Compute ("CEC"), which includes our telecom business of radio access base stations, remote radio heads, and small cells for wireless infrastructure; our networking business which includes optical, routing, broadcasting, and switching products for the data and video networks; our server and storage platforms for both enterprise and cloud-based deployments; next generation storage and security appliance products; and rack level solutions, converged infrastructure and software-defined product solutions;

Consumer Technologies Group ("CTG"), which includes our consumer-related businesses in connected living, wearables, gaming, augmented and virtual reality, fashion and apparel, and mobile devices; and including various supply chain solutions for notebook personal computers, tablets, and printers;

Industrial and Emerging Industries ("IEI"), which is comprised of energy including advanced metering infrastructure, energy storage, smart lighting, electric vehicle infrastructure, smart solar energy, semiconductor and capital equipment, office solutions, industrial, home and lifestyle, industrial automation, and kiosks; and

High Reliability Solutions ("HRS"), which is comprised of our health solutions business, including consumer health, digital health, disposables, precision plastics, drug delivery, diagnostics, life sciences and imaging equipment; our automotive business, including vehicle electrification, connectivity, autonomous vehicles, and clean technologies.

These segments represent components of the Company for which separate financial information is available that is utilized on a regular basis by the Chief Operating Decision Maker (“CODM”). Our segments are determined based on several factors, including the nature of products and services, the nature of production processes, customer base, delivery channels and similar economic characteristics.

We provide our advanced design, manufacturing and supply chain services through a network of over 100 facilities in approximately 35 countries across four continents. We have established this extensive network of design and manufacturing facilities in the worlds major consumer and enterprise products markets (Asia, the Americas, and Europe) in order to serve the supply chain needs of both multinational and regional companies. Our services provide our customers with a competitive advantage by delivering improved product quality, increased flexibility, leading-edge manufacturability, improved performance, faster time-to-market, and competitive costs. Our customers leverage our services to meet their requirements throughout their products entire life cycles.

Our expertise is Sketch-to-Scaletm services: design, manufacture, and supply chain services for a broad range of products, from electronics to athletic shoes. Although Flex has evolved beyond traditional EMS, the majority of our customers are electronics original equipment manufacturers ("OEMs"); as such, the closest broad definition of our industry remains the outsourced EMS industry.

Our expertise is Sketch-to-Scaletm services: design, manufacture, and supply chain services for a broad range of products, from electronics to athletic shoes. Although Flex has evolved beyond traditional EMS, the majority of our customers are electronics original equipment manufacturers ("OEMs"); as such, the closest broad definition of our industry remains the outsourced EMS industry.

EMS has experienced significant change and growth as an increasing number of companies elect to outsource some or all of their design, manufacturing, and after-market services requirements. In recent years, we have seen an increased level of diversification by many companies, primarily in the technology sector. Companies that have historically identified themselves as software providers, internet service providers, or e-commerce retailers are entering the highly competitive and rapidly evolving hardware markets, with products including mobile devices, home entertainment products, and wearable devices.

We offer a broad range of customizable services to our customers. We believe that Flex has the broadest worldwide end-to-end supply chain solution capabilities in the industry, from concept design resources to aftermarket services. We believe a key competitive advantage is the Flex Platform, which is our system for improving customer competitiveness by providing superior speed, scope, and scale:

Speed: Our sophisticated supply chain management tools and expertise allow us to provide customers with access to real-time information that increases visibility throughout the entire product lifecycle, reducing risk while accelerating execution.

Scope: Our end-to-end services, from Sketch-to-Scaletm, include design and innovation services, engineering, logistics, and supply chain management. Our deep industry knowledge and multi-domain expertise accelerates the entire process of producing increasingly complex products for increasingly interconnected industries.

Scale: Our physical infrastructure includes over 100 facilities in approximately 35 countries, staffed by approximately 200,000 employees, providing our customers with truly global scale and strategic geographic distribution capabilities.
We offer global economies of scale in procurement, manufacturing and after-market services, as well as market-focused expertise and capabilities in design and engineering. As a result of our extensive experience in specific markets, we have developed deep understanding of complex market dynamics, giving us the ability to anticipate trends that impact our customers businesses. Our expertise can help improve our customers market positioning by effectively adjusting product plans and roadmaps to efficiently and cost-effectively deliver high quality products that meet their time-to-market requirements.
Our services include all processes necessary to design, build, ship and service complete packaged consumer electronics and industrial and consumer products for our customers.

 

These services include:
Innovation Services. This area of our business has seen increased investment and focus over the past six years. We provide a comprehensive set of services that enable companies, from startups to multinationals, to successfully innovate, create new products and solutions, and gain access to new markets. These services span the entire product introduction and solution lifecycle by providing access to new technologies, accelerating product development from early concepts to final production-ready design, and providing advanced manufacturing and testing for new product introduction and market access to grow our customers offerings. We launched the Silicon Valley Open Innovation Initiative to create an ecosystem of customers, suppliers and design tool makers to drive new product innovation technologies that improve productivity, cost and time-to-market. As part of this initiative, we founded the Silicon Valley Open Innovation Summit.

Flex Ltd. is a leading provider of end-to-end supply chain solutions, offering a broad and customizable suite of services aimed at enhancing the competitiveness of its customers in various industries. With an operational footprint spanning over 100 facilities across 35 countries and a workforce of approximately 200,000 employees, Flex is uniquely positioned to serve a diverse clientele with tailored solutions that address specific market demands. Below is an extensive breakdown of the segments, products, and services offered by Flex Ltd.

1. Core Services

A. End-to-End Supply Chain Solutions
Flex provides comprehensive solutions that encompass the entire product lifecycle, ensuring that customers have access to integrated services from the initial concept phase through to aftermarket support. This includes:

- Design and Innovation Services: Helping customers innovate and create new products by leveraging advanced design resources and engineering expertise.
- Manufacturing Services: Streamlined production processes utilizing advanced technologies, including just-in-time manufacturing and lean production techniques.
- Logistics and Supply Chain Management: Efficient logistics solutions designed to optimize the supply chain, reducing costs and improving delivery times.

Innovation and Design Services

A. Innovation Services
Flex heavily invests in innovation services that support clients from startups to multinational corporations in product development and market access. Key offerings include:
- Product Development Acceleration: Services to quicken the transition from concept to production-ready designs.
- Market Access Strategies: Leveraging technological advancements to help clients enter new markets.

B. Innovation Labs
This segment focuses on design and engineering support during the product development cycle. Clients gain access to:
- Sophisticated design facilities.
- Rapid prototyping resources, including 3D printing capabilities for metal and plastic.

Technology Centers of Excellence
Flex operates several Centers of Excellence that specialize in strategic technology development across various domains, including:
- Human Machine Interface
- Wireless and Connectivity
- Power and Battery Management
- Smart Software and Computing Technologies

These Centers enable Flex to offer advanced technological solutions tailored to the needs of different industries.

Advanced Manufacturing and Engineering
Flex’s manufacturing capabilities are characterized by a variety of sophisticated technologies and processes, including:

A. Systems Assembly and Manufacturing
- PCBA (Printed Circuit Board Assembly) services for a wide range of electronic products.
- Custom systems and subsystems assembly, focusing on complexity and volume.

B. Component Solutions
Flex produces essential components for electronic systems:
- Rigid and Flexible Printed Circuit Boards: High-density interconnect solutions and flexible circuit boards designed for next-generation electronic devices.
- Power Supplies: Efficient power solutions for various applications, including mobile and cloud markets, provided by Flex Power.

Logistics and Aftermarket Services
Under its Flex Global Services segment, Flex offers an extensive suite of logistics services tailored to the needs of various sectors:
- Inbound Freight Management
- Supplier-Managed Inventory Solutions
- Product Fulfillment and Distribution Services
- Supply Chain Network Design

Testing and Quality Assurance
Flex places a strong emphasis on quality assurance through extensive testing services, including:
- Environmental stress testing and analysis.
- Design for test and manufacturing services to enhance product reliability.

Materials Procurement and Inventory Management
Flex’s advanced materials management capabilities help streamline procurement and inventory processes, enabling clients to capitalize on just-in-time manufacturing:
- Specialized procurement strategies utilizing a global supplier network.
- Enhanced electronic data interchange capabilities to facilitate supply chain communication.

8. Sustainability Initiatives
Flex is committed to sustainability and optimizing resource use throughout its entire service offering. This includes designing energy-efficient supply chains and enabling customers to meet their environmental compliance objectives.

Conclusion
Flex Ltd. boasts an extensive portfolio of services and products designed to address the complexities of modern supply chains while maintaining a strong focus on innovation, efficiency, and sustainability. By integrating its offerings through the Flex Platform—leveraging speed, scope, and scale—Flex aims to enhance its customers competitiveness in an increasingly interconnected global marketplace.