Segment & Geographic Data
Quant-Grade Normalized (live API)
API & CSV Delivery
8x8 Inc's Business Segments
8x8 Inc's reported revenue by business segment and by geographic region, quarterly and annual, normalized against the consolidated income statement. Free below: the top 3 rows per table, this quarter and this fiscal year. Subscriber access adds the full segment history and operating income by segment.
Segment Data As of FY
Reportable Segments
8
Largest Segment
Service
Total Revenue
$ 190
Regions Reported
-
Revenue Share by Reportable Segment - FY
- Service97.5%
- Service Revenue97.5%
- Subscription revenue72.3%
- Non-US26.8%
- Platform usage revenue25.2%
- United Kingdom17.5%
- Product and Service, Other2.5%
- Other revenue2.5%
Revenue by Reportable Segment - FY
| Segment | Revenue (Millions) | % of Total |
|---|---|---|
| Service | $ 185 | 97.5% |
| Service Revenue | $ 185 | 97.5% |
| Subscription revenue | $ 137 | 72.3% |
Annual Results
Revenue Share by Reportable Segment - FY
- Service97.5%
- Service Revenue97.5%
- Subscription revenue72.3%
- Non-US26.8%
- Platform usage revenue25.2%
- United Kingdom17.5%
- Product and Service, Other2.5%
- Other revenue2.5%
Revenue by Reportable Segment - FY
| Segment | Revenue (Millions) | % of Total |
|---|---|---|
| Service | $ 185 | 97.5% |
| Service Revenue | $ 185 | 97.5% |
| Subscription revenue | $ 137 | 72.3% |
5 more segments available
Sign in to unlock the full 8x8 Inc dataset.
Revenue Share by Region - FY
- Non-US22%
Revenue by Geographic Region - FY
| Region | Revenue (Millions) | % of Total |
|---|---|---|
| Non-US | $ 161 | 22% |
Revenue by Product & Service Category - FY
- Service97.3%
- Service Revenue97.3%
- Subscription revenue77.8%
- Platform usage revenue19.5%
- Other revenue2.8%
- Product and Service, Other2.8%
Revenue by Product & Service Category - FY
| Category | Revenue (Millions) | % of Total |
|---|---|---|
| Service | $ 715 | 97.3% |
| Service Revenue | $ 715 | 97.3% |
| Subscription revenue | $ 572 | 77.8% |
Product and service categories are a supplemental disclosure and are not required to sum to consolidated revenue or to the reportable segments above.
3 more categories available
Sign in to unlock the full 8x8 Inc dataset.
Description of 8x8 Inc
8x8 Inc is a leading provider of cloud communication and collaboration solutions for businesses of all sizes. The company was founded in 1987 and is headquartered in San Jose, California.
8x8 offers a variety of products and services including business phone systems, video conferencing, contact center solutions, and team chat. The company's cloud-based solutions are designed to help businesses improve communication and collaboration while reducing costs and increasing efficiency.
One of 8x8's flagship products is the 8x8 Virtual Office phone system. This system is designed to replace traditional phone systems and provides features such as call routing, voicemail transcription, and integration with popular CRM applications like Salesforce. The system can be accessed from anywhere with an internet connection, making remote work and collaboration easier than ever before.
Another key product from 8x8 is the 8x8 Video Meetings platform. This tool provides businesses with high-quality video conferencing and collaboration features such as screen sharing, recording capabilities, and virtual backgrounds. The platform is easy to use and can be accessed from any device, making it ideal for remote teams.
In addition to these products, 8x8 also provides contact center solutions designed to help businesses manage customer interactions and improve customer service. The 8x8 Contact Center platform offers features such as call routing, automatic call distribution, and customer analytics to help businesses better understand their customers and improve their overall experience.
Overall, 8x8 is a leading provider of cloud communication and collaboration solutions that can help businesses of all sizes improve their efficiency, reduce costs, and foster better communication and collaboration among teams.
8x8 offers a variety of products and services including business phone systems, video conferencing, contact center solutions, and team chat. The company's cloud-based solutions are designed to help businesses improve communication and collaboration while reducing costs and increasing efficiency.
One of 8x8's flagship products is the 8x8 Virtual Office phone system. This system is designed to replace traditional phone systems and provides features such as call routing, voicemail transcription, and integration with popular CRM applications like Salesforce. The system can be accessed from anywhere with an internet connection, making remote work and collaboration easier than ever before.
Another key product from 8x8 is the 8x8 Video Meetings platform. This tool provides businesses with high-quality video conferencing and collaboration features such as screen sharing, recording capabilities, and virtual backgrounds. The platform is easy to use and can be accessed from any device, making it ideal for remote teams.
In addition to these products, 8x8 also provides contact center solutions designed to help businesses manage customer interactions and improve customer service. The 8x8 Contact Center platform offers features such as call routing, automatic call distribution, and customer analytics to help businesses better understand their customers and improve their overall experience.
Overall, 8x8 is a leading provider of cloud communication and collaboration solutions that can help businesses of all sizes improve their efficiency, reduce costs, and foster better communication and collaboration among teams.
8x8 Inc. is recognized as a prominent provider of cloud-based communication and collaboration solutions, addressing the needs of an extensive range of businesses and organizations. These offerings are specifically designed to enhance connectivity, productivity, and customer interaction across various sectors. Heres a detailed overview of the segments, products, and services that 8x8 Inc. provides:
Segments
8x8 Inc. operates within multiple segments that reflect its focus on diverse industries and business types.
1. Business Size: 8x8 serves an array of clients, from small startups to large enterprises, tailoring solutions that can scale with the growth of each business.
2. Industry Focus:
- Healthcare: Offering secure communication tools that adhere to regulations and improve patient care.
- Retail: Solutions designed to optimize customer interactions and streamline operational communications.
- Education: Tools aimed at enhancing virtual classrooms and fostering collaborative learning environments.
- Manufacturing: Communication solutions that support team collaboration and supply chain management.
- Government: Secure communication tools compliant with governmental regulations to facilitate public sector operations.
3. Contact Centers: Specialized offerings for customer interaction centers, ensuring optimal performance and customer satisfaction.
4. Service Providers: Tailored solutions for telecommunications service providers to help them enhance their service offerings.
Products
The primary products offered by 8x8 Inc. include:
- 8x8 X Series: This integrated communication and collaboration platform combines voice, video, team messaging, and contact center capabilities. It provides a unified experience that supports seamless integration with popular business applications, such as CRM and ERP solutions.
- 8x8 Virtual Office: A comprehensive cloud communication solution featuring voice, video conferencing, messaging, and team collaboration. Key features include call forwarding, transferring, conferencing, and integration with other team communication tools.
- 8x8 Contact Center: A robust contact center solution built to enhance customer experience. It includes features like intelligent call routing, interactive voice response (IVR), agent performance management, and reporting tools that help organizations maintain high service levels.
- 8x8 Meetings: A video conferencing solution that allows for high-quality virtual meetings. Features encompass screen sharing, meeting recording, virtual backgrounds, and tools designed for collaboration during video sessions.
Services
In addition to its product offerings, 8x8 Inc. provides several essential services to optimize customer experience and ensure effective use of its communication solutions:
- 8x8 Professional Services: This service assists clients in planning, deploying, and optimizing their communication infrastructure. Services include network assessment, system design and implementation, training, and ongoing support to ensure effective utilization of their products.
- 8x8 Support: A dedicated support team operating 24/7 to provide technical assistance. This includes troubleshooting, maintenance, and ensuring that client communications systems are reliable and efficient.
- 8x8 Analytics: This advanced analytics solution offers insights into the performance and usage of communication services. It empowers businesses to optimize their communications by understanding customer behavior, identifying trends, and pinpointing areas for improvement.
Conclusion
8x8 Inc. offers a comprehensive array of cloud-based communication and collaboration solutions, specifically designed to cater to diverse organizational needs across various sectors. With innovative products such as the X Series, Virtual Office, Contact Center, and Meetings, coupled with thorough professional services and support, 8x8 helps businesses improve operational efficiency, enhance customer experiences, and boost overall productivity. The strategic focus on different industry segments ensures that 8x8 remains a relevant and valuable partner for organizations looking to transform their communication capabilities.
Segments
8x8 Inc. operates within multiple segments that reflect its focus on diverse industries and business types.
1. Business Size: 8x8 serves an array of clients, from small startups to large enterprises, tailoring solutions that can scale with the growth of each business.
2. Industry Focus:
- Healthcare: Offering secure communication tools that adhere to regulations and improve patient care.
- Retail: Solutions designed to optimize customer interactions and streamline operational communications.
- Education: Tools aimed at enhancing virtual classrooms and fostering collaborative learning environments.
- Manufacturing: Communication solutions that support team collaboration and supply chain management.
- Government: Secure communication tools compliant with governmental regulations to facilitate public sector operations.
3. Contact Centers: Specialized offerings for customer interaction centers, ensuring optimal performance and customer satisfaction.
4. Service Providers: Tailored solutions for telecommunications service providers to help them enhance their service offerings.
Products
The primary products offered by 8x8 Inc. include:
- 8x8 X Series: This integrated communication and collaboration platform combines voice, video, team messaging, and contact center capabilities. It provides a unified experience that supports seamless integration with popular business applications, such as CRM and ERP solutions.
- 8x8 Virtual Office: A comprehensive cloud communication solution featuring voice, video conferencing, messaging, and team collaboration. Key features include call forwarding, transferring, conferencing, and integration with other team communication tools.
- 8x8 Contact Center: A robust contact center solution built to enhance customer experience. It includes features like intelligent call routing, interactive voice response (IVR), agent performance management, and reporting tools that help organizations maintain high service levels.
- 8x8 Meetings: A video conferencing solution that allows for high-quality virtual meetings. Features encompass screen sharing, meeting recording, virtual backgrounds, and tools designed for collaboration during video sessions.
Services
In addition to its product offerings, 8x8 Inc. provides several essential services to optimize customer experience and ensure effective use of its communication solutions:
- 8x8 Professional Services: This service assists clients in planning, deploying, and optimizing their communication infrastructure. Services include network assessment, system design and implementation, training, and ongoing support to ensure effective utilization of their products.
- 8x8 Support: A dedicated support team operating 24/7 to provide technical assistance. This includes troubleshooting, maintenance, and ensuring that client communications systems are reliable and efficient.
- 8x8 Analytics: This advanced analytics solution offers insights into the performance and usage of communication services. It empowers businesses to optimize their communications by understanding customer behavior, identifying trends, and pinpointing areas for improvement.
Conclusion
8x8 Inc. offers a comprehensive array of cloud-based communication and collaboration solutions, specifically designed to cater to diverse organizational needs across various sectors. With innovative products such as the X Series, Virtual Office, Contact Center, and Meetings, coupled with thorough professional services and support, 8x8 helps businesses improve operational efficiency, enhance customer experiences, and boost overall productivity. The strategic focus on different industry segments ensures that 8x8 remains a relevant and valuable partner for organizations looking to transform their communication capabilities.