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Diebold Nixdorf Incorporated's Business Segments
Diebold Nixdorf Incorporated's reported revenue by business segment and by geographic region, quarterly and annual, normalized against the consolidated income statement. Free below: the top 3 rows per table, this quarter and this fiscal year. Subscriber access adds the full segment history and operating income by segment.
Segment Data As of Q2 FY2026
Reportable Segments
2
Largest Segment
Banking
Total Revenue
$ 931
Regions Reported
-
Revenue Share by Reportable Segment - Q2 FY2026
- Banking68.2%
- Retail31.4%
Revenue by Reportable Segment - Q2 FY2026
| Segment | Revenue (Millions) | % of Total |
|---|---|---|
| Banking | $ 635 | 68.2% |
| Retail | $ 293 | 31.4% |
Revenue by Product & Service Category - Q2 FY2026
- Service59.3%
- Product40.7%
Revenue by Product & Service Category - Q2 FY2026
| Category | Revenue (Millions) | % of Total |
|---|---|---|
| Service | $ 552 | 59.3% |
| Product | $ 378 | 40.7% |
Product and service categories are a supplemental disclosure and are not required to sum to consolidated revenue or to the reportable segments above.
Description of Diebold Nixdorf Incorporated
Diebold Nixdorf Incorporated is a global technology and services company that specializes in providing end-to-end integrated solutions for the financial and retail industries. The company was formed in 2016 through the merger of Diebold Inc. and Wincor Nixdorf AG, two well-established providers of self-service and banking solutions.
Diebold Nixdorf operates in over 100 countries worldwide, serving a diverse range of customers including financial institutions, retailers, and service providers. The company's offerings encompass a broad spectrum of software, hardware, and services designed to enhance customer experience, improve operational efficiency, and drive business growth.
The company's product portfolio includes automated teller machines (ATMs), cash handling systems, point-of-sale (POS) systems, software solutions, electronic security systems, and other self-service kiosks. Diebold Nixdorf's solutions are geared towards helping customers automate and digitize their operations, streamline processes, ensure data security, and provide personalized experiences to end-users.
In addition to hardware and software, the company also offers a wide range of services such as installation, maintenance, repair, and monitoring of its solutions. Diebold Nixdorf's service offerings aim to deliver maximum uptime, business continuity, and proactive support to its customers, ensuring uninterrupted and efficient operation of their self-service and banking infrastructure.
Diebold Nixdorf has a strong focus on innovation and invests considerably in research and development activities. The company constantly strives to develop cutting-edge technologies and solutions that anticipate and address the evolving needs of the financial and retail industries. This includes advancements in areas such as biometrics, mobile and contactless payments, artificial intelligence, data analytics, and cloud-based technologies.
The company places a high emphasis on security, recognizing the critical importance of safeguarding sensitive financial and personal information. Diebold Nixdorf incorporates robust security features into its solutions to protect against various risks such as skimming, malware attacks, and data breaches. The company also provides comprehensive security services, consulting, and training to help its customers implement and maintain strong security practices.
Diebold Nixdorf prides itself on its global service network, leveraging its extensive reach and expertise to provide localized support to customers across the globe. This network consists of a combination of in-house technical experts, partners, and third-party service providers, ensuring prompt and reliable service delivery in different regions.
Overall, Diebold Nixdorf Incorporated is a leading player in the financial and retail technology industry, offering innovative, comprehensive, and secure solutions that help businesses optimize their operations, enhance customer experiences, and stay ahead in an increasingly digital world.
Diebold Nixdorf operates in over 100 countries worldwide, serving a diverse range of customers including financial institutions, retailers, and service providers. The company's offerings encompass a broad spectrum of software, hardware, and services designed to enhance customer experience, improve operational efficiency, and drive business growth.
The company's product portfolio includes automated teller machines (ATMs), cash handling systems, point-of-sale (POS) systems, software solutions, electronic security systems, and other self-service kiosks. Diebold Nixdorf's solutions are geared towards helping customers automate and digitize their operations, streamline processes, ensure data security, and provide personalized experiences to end-users.
In addition to hardware and software, the company also offers a wide range of services such as installation, maintenance, repair, and monitoring of its solutions. Diebold Nixdorf's service offerings aim to deliver maximum uptime, business continuity, and proactive support to its customers, ensuring uninterrupted and efficient operation of their self-service and banking infrastructure.
Diebold Nixdorf has a strong focus on innovation and invests considerably in research and development activities. The company constantly strives to develop cutting-edge technologies and solutions that anticipate and address the evolving needs of the financial and retail industries. This includes advancements in areas such as biometrics, mobile and contactless payments, artificial intelligence, data analytics, and cloud-based technologies.
The company places a high emphasis on security, recognizing the critical importance of safeguarding sensitive financial and personal information. Diebold Nixdorf incorporates robust security features into its solutions to protect against various risks such as skimming, malware attacks, and data breaches. The company also provides comprehensive security services, consulting, and training to help its customers implement and maintain strong security practices.
Diebold Nixdorf prides itself on its global service network, leveraging its extensive reach and expertise to provide localized support to customers across the globe. This network consists of a combination of in-house technical experts, partners, and third-party service providers, ensuring prompt and reliable service delivery in different regions.
Overall, Diebold Nixdorf Incorporated is a leading player in the financial and retail technology industry, offering innovative, comprehensive, and secure solutions that help businesses optimize their operations, enhance customer experiences, and stay ahead in an increasingly digital world.
Diebold Nixdorf Incorporated is a global leader in the financial self-service and retail technology sectors. The company offers a wide range of products and services tailored to meet the needs of financial institutions, retailers, and other businesses. Below is an extensive overview of the segments, products, and services that Diebold Nixdorf provides:
Segments
1. Financial Self-Service
- This segment focuses on providing integrated technology solutions for banks and financial institutions. Diebold Nixdorf offers a variety of self-service machines, such as Automated Teller Machines (ATMs) and Interactive Teller Machines (ITMs), which enhance customer service while reducing operational costs.
2. Retail Solutions
- Diebold Nixdorfs retail solutions cater to the needs of retailers by offering technology that enhances customer engagement and streamlines operations. This segment includes point-of-sale (POS) systems, payment processing solutions, inventory management tools, and customer experience management systems.
3. Security Solutions
- The security solutions segment encompasses a range of products designed to safeguard both customers and business assets. This includes physical security solutions such as safes, vaults, and cash management systems, as well as cybersecurity solutions for protecting sensitive financial and retail data.
Products
1. Automated Teller Machines (ATMs)
- Diebold Nixdorf manufactures various ATM models, including standard ATMs, cash dispensers, and multifunction ATMs that support deposits, withdrawals, and account inquiries. These machines are designed for durability and ease of use, featuring advanced software for seamless transactions.
2. Interactive Teller Machines (ITMs)
- ITMs combine the benefits of self-service machines with live video interactions. Customers can perform transactions autonomously or connect with bank representatives for assistance, providing flexibility and enhanced service options.
3. Point-of-Sale (POS) Systems
- The company offers a range of POS systems suited for different retail environments, including fixed, mobile, and cloud-based options. These systems come equipped with features such as payment processing, inventory management, and customer relationship management.
4. Payment Solutions
- Diebold Nixdorf provides versatile payment processing technologies that support various payment methods, including contactless, mobile, and online payments. Their solutions facilitate seamless transactions, enhancing customer convenience and satisfaction.
5. Cash Management Solutions
- In the realm of cash management, Diebold Nixdorf offers services and products such as cash recyclers, cash drawers, and automated cash handling systems designed to optimize cash flow and improve operational efficiency for businesses.
6. Kiosks
- The company designs and manufactures self-service kiosks that serve various industries beyond banking and retail, including healthcare, transportation, and government services. These kiosks can be used for information retrieval, ticketing, and other interactive services.
Services
1. Managed Services
- Diebold Nixdorf provides managed services tailored to client needs, allowing financial institutions and retailers to outsource maintenance and support for their self-service equipment. This can include monitoring, remote diagnostics, and proactive maintenance.
2. Software Solutions
- The company offers comprehensive software solutions for managing ATM networks, POS systems, and retail operations. This includes software for transaction processing, security management, and analytics to help businesses optimize their operations.
3. Consulting Services
- Diebold Nixdorf provides consulting services to help clients develop strategies for technology investment, operational efficiency, and customer engagement. Their expertise assists organizations in navigating the complexities of the financial and retail landscapes.
4. Cybersecurity Services
- With increasing threats in the digital space, Diebold Nixdorf offers cybersecurity services to protect financial transactions and customer data. Solutions include security assessments, penetration testing, and implementation of security protocols.
5. Technical Support and Maintenance
- The company has a robust customer support system that includes technical assistance, maintenance services, and parts replacement. This ensures that clients systems remain operational and up-to-date, minimizing downtime and enhancing productivity.
6. Training and Support
- Diebold Nixdorf provides extensive training and support services for staff in financial institutions and retail environments. This includes operational training on the use of their technologies, software systems, and customer service best practices.
Conclusion
Diebold Nixdorf Incorporated is a comprehensive provider of technology solutions for financial and retail markets. Their diverse range of products and services showcases a commitment to innovation, customer satisfaction, and operational efficiency. With a strong focus on integrating hardware, software, and support services, Diebold Nixdorf continues to be a key player in transforming the ways customers interact with financial institutions and retail environments.
Segments
1. Financial Self-Service
- This segment focuses on providing integrated technology solutions for banks and financial institutions. Diebold Nixdorf offers a variety of self-service machines, such as Automated Teller Machines (ATMs) and Interactive Teller Machines (ITMs), which enhance customer service while reducing operational costs.
2. Retail Solutions
- Diebold Nixdorfs retail solutions cater to the needs of retailers by offering technology that enhances customer engagement and streamlines operations. This segment includes point-of-sale (POS) systems, payment processing solutions, inventory management tools, and customer experience management systems.
3. Security Solutions
- The security solutions segment encompasses a range of products designed to safeguard both customers and business assets. This includes physical security solutions such as safes, vaults, and cash management systems, as well as cybersecurity solutions for protecting sensitive financial and retail data.
Products
1. Automated Teller Machines (ATMs)
- Diebold Nixdorf manufactures various ATM models, including standard ATMs, cash dispensers, and multifunction ATMs that support deposits, withdrawals, and account inquiries. These machines are designed for durability and ease of use, featuring advanced software for seamless transactions.
2. Interactive Teller Machines (ITMs)
- ITMs combine the benefits of self-service machines with live video interactions. Customers can perform transactions autonomously or connect with bank representatives for assistance, providing flexibility and enhanced service options.
3. Point-of-Sale (POS) Systems
- The company offers a range of POS systems suited for different retail environments, including fixed, mobile, and cloud-based options. These systems come equipped with features such as payment processing, inventory management, and customer relationship management.
4. Payment Solutions
- Diebold Nixdorf provides versatile payment processing technologies that support various payment methods, including contactless, mobile, and online payments. Their solutions facilitate seamless transactions, enhancing customer convenience and satisfaction.
5. Cash Management Solutions
- In the realm of cash management, Diebold Nixdorf offers services and products such as cash recyclers, cash drawers, and automated cash handling systems designed to optimize cash flow and improve operational efficiency for businesses.
6. Kiosks
- The company designs and manufactures self-service kiosks that serve various industries beyond banking and retail, including healthcare, transportation, and government services. These kiosks can be used for information retrieval, ticketing, and other interactive services.
Services
1. Managed Services
- Diebold Nixdorf provides managed services tailored to client needs, allowing financial institutions and retailers to outsource maintenance and support for their self-service equipment. This can include monitoring, remote diagnostics, and proactive maintenance.
2. Software Solutions
- The company offers comprehensive software solutions for managing ATM networks, POS systems, and retail operations. This includes software for transaction processing, security management, and analytics to help businesses optimize their operations.
3. Consulting Services
- Diebold Nixdorf provides consulting services to help clients develop strategies for technology investment, operational efficiency, and customer engagement. Their expertise assists organizations in navigating the complexities of the financial and retail landscapes.
4. Cybersecurity Services
- With increasing threats in the digital space, Diebold Nixdorf offers cybersecurity services to protect financial transactions and customer data. Solutions include security assessments, penetration testing, and implementation of security protocols.
5. Technical Support and Maintenance
- The company has a robust customer support system that includes technical assistance, maintenance services, and parts replacement. This ensures that clients systems remain operational and up-to-date, minimizing downtime and enhancing productivity.
6. Training and Support
- Diebold Nixdorf provides extensive training and support services for staff in financial institutions and retail environments. This includes operational training on the use of their technologies, software systems, and customer service best practices.
Conclusion
Diebold Nixdorf Incorporated is a comprehensive provider of technology solutions for financial and retail markets. Their diverse range of products and services showcases a commitment to innovation, customer satisfaction, and operational efficiency. With a strong focus on integrating hardware, software, and support services, Diebold Nixdorf continues to be a key player in transforming the ways customers interact with financial institutions and retail environments.