Ccc Intelligent Solutions Holdings Inc's Business Segments

CCC Intelligent Solutions Holdings Inc. (CCC) is a Software-as-a-Service (SaaS) and artificial intelligence (AI) platform provider serving the insurance industry. Founded in 1980, CCC connects over 35,000 businesses, including insurers, repairers, automakers, and parts suppliers, through its cloud technology. The company focuses on digitizing workflows, commerce, and customer experiences within automotive insurance claims and automotive collision repair. CCC has provided software solutions to the insurance and repair sectors for decades and has operated Direct Repair Programs (DRP) in the U.S. since 1992. These programs link auto insurers and collision repair shops, facilitating interactions and managing partner programs via digital tools. CCC's insurance solutions assist carriers in managing claims workflows and developing customer experiences, integrating with both legacy and modern systems to support innovation.

The Company operates a single reportable segment, the Domestic Segment, which provides SaaS platforms for the insurance economy. Revenues are generated from software subscriptions, professional services, and non-software services. The Domestic Segment follows accounting policies consistent with those outlined in Note 2. There are no intra-entity sales or transfers. The Chief Executive Officer, serving as the chief operating decision maker (CODM), evaluates segment-level performance to guide strategic decisions regarding resource and capital allocation, financial performance relative to budgets, and incentive compensation targets. The CODM assesses net income or loss to determine reinvestment, acquisitions, dividends, or share repurchases. Financial reviews exclude certain non-recurring items and include revenue by service type and geographic region. Asset information is not utilized in decision-making. Segment financial data encompasses revenues; adjusted expenses such as data licenses and royalties, customer services, products and technology, revenue enablement, and general corporate and administrative expenses; other segment items; amortization; depreciation; interest expense and income; significant non-cash items; and income tax provision. An immaterial other segment exists but does not meet quantitative thresholds for separate reporting.