Bill Holdings Inc   (BILL)
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    Sector  Technology    Industry Software & Programming
   Industry Software & Programming
   Sector  Technology

Bill Holdings Inc

Business Description

We support small and medium-sized enterprises (SMBs). We generate efficiencies and allow our clients to operate their companies as a leading provider of cloud-based software that simplifies, digitizes, and automates financial operations for SMBs. Our objective is to become the dominant one-stop solution for managing financial operations for millions of businesses worldwide.

Bill.coms purpose-built, artificial-intelligence (AI)-enabled financial software platform connects our customers, their suppliers, and their clients in real time. Our platform is used by customers to produce and process invoices, simplify approvals, make and receive payments, monitor employee spending, sync with accounting systems, and manage cash. We have created complex connections with common accounting software packages, banks, card issuers, and payment processors, allowing our customers to swiftly and simply access these mission-critical services. Divvy, a Bill.com subsidiary, offers technologies that help organizations create budgets, handle payments, and remove the need for expenditure reports.
Our technology automates the SMB back office and allows our customers to pay their suppliers and collect money from their clients, effectively functioning as a system of control for their accounts payable, accounts receivable, and spend and cost management operations. As a result, our platform frees our customers from time-consuming legacy financial processes and provides the following key benefits:

?Automated and time-saving. Our AI-powered technology enables our clients to pay their bills more efficiently and quickly. We provide solutions that automate data capture and entry, route bills for approval, and detect duplicate invoices to optimize the transaction lifecycle.
?Integrated and precise. We offer a complete platform that links our customers with their suppliers and clients. Our platform interacts with accounting software, banks, card issuers, and payment processors, allowing our customers to seamlessly connect with all of these mission-critical partners. Customers may detect discrepancies and mistakes more simply and quickly since we give a full perspective.
?Secure and digital. We provide safe connections and storage for sensitive supplier and customer information and documents, such as invoices and contracts, and make them available to authorized users.
?Visible and Transparent. With our solutions, customers can easily view their transaction workflows, create budgets and manage spend, enabling them to gain deeper insight into their financial operations and manage their cash flows. Our purpose-built platform leverages the fact that we can see both sides of a transaction and can easily connect both transaction parties and promote the rapid exchange of information and funds, with strong network effects and greater monetization opportunities as more customers adopt our platform. Our platform also expands the ability of our spend and expense management customers to budget for, monitor, and approve employee expenses across organizations of all sizes - all in real-time.

Accounts Payable Automation
Our accounts payable automation service streamlines the entire payables process, from the receipt of a bill, through the approvals workflow, to the payment and synchronization with the accounting system. Here are some highlights of our service:

?Visibility at a Glance ? Through our platform, our customers gain a comprehensive view of their cash in-flows and outflows.

?Document Management ? Bill.com automatically assigns a dedicated email address to each customer to provide to its suppliers. Suppliers use that email address to send invoices to the customer?s dedicated Bill.com inbox. Alternatively, scanned invoices can be uploaded directly through our application. Once uploaded, we store the bills securely, linking them to the associated supplier. With a single click, customers can use our search feature to scan documents quickly and resolve open questions. Our document management capabilities help our customers make payment decisions, answer supplier questions and provide support to accountants and auditors.
?Intelligent bill capture ? We have automated the capture of data from bills by leveraging our proprietary AI capabilities. Incoming bills are machine-read, and critical data fields, including due date, amount, and supplier name, are prepopulated. The customers Accounts Payable staff can review the result and make any adjustments required, and our platform routes the bill internally for approval.
?Digital workflows and approvals ? Our platform speeds approval processes through policy-driven workflows. Much of this activity takes place while our customers are on-the-go: one of the top three uses of our mobile app is bill approvals. Our platform proactively suggests payment dates based upon a bill?s due date, helping customers avoid late payment penalty fees. Our customers assign each user a role: administrator, payor, approver, clerk, or accountant. Each role has its own entitlements to ensure appropriate checks and balances in the back office.
?Collaboration and engagement ? Our platform promotes collaboration. Our in-app messaging capabilities make communications between our customers and their employees, vendors, and clients, easy. For example, Bill.com allows administrators and payors to remind approvers to act, or delegate payment authority when a key employee is unavailable. Our platform creates a clear audit trail that becomes invaluable in the event of an audit, or for tax compliance.
Accounts Receivable Automation
Our accounts receivable service automates the entire process, from the creation of an invoice and delivery to the client, to funds collection and synchronization back to the accounting system. Here are some highlights of this service:
?Easy invoicing ? Using a simple template, customers can easily create electronic invoices on our platform and insert their own logos to customize them. If required, our platform also enables the printing and mailing of paper invoices. Many accounts receivable customers take advantage of our recurring invoice feature.
?Digital workflows and visibility ? Our platform automates and simplifies electronic invoice creation, delivery, and collection of funds. Using our progress bar, customers have complete visibility into the accounts receivable process. When both trading partners are in the network, our customer can see when their invoices are delivered, opened, authorized to be paid and when payment was received. Invoices and supporting documents like contracts are readily accessible and notes can be entered for future reference.
?Collaboration and engagement ? To make paying an invoice easy, we offer a customizable, branded client payment portal. Clients receive a link to an electronic invoice accessible on the Bill.com site. From this portal, the client can make a payment via ACH or credit card within seconds. In a May 2021 customer survey that we conducted, more than half (or 66% of respondents) reported that using our platform allows them to get paid at least twice as fast compared to other accounts receivable methods. For reference purposes, the client has ongoing access to bills and associated payments within the portal. Just like our accounts payable service, our in-app collaboration tools make communications between the accounts receivable customer and its clients easy and trackable.
Spend and Expense Management
With Divvy, spending businesses gain robust spend and expense management tools, helping them spend smarter. Divvy provides businesses full visibility into their spend, by issuing every employee their own Divvy card. Every card provides access to credit lines originated through our card issuing partner banks and is linked to proactive spend controls: managers control their budgets by team through the assignment of individual permissions. Employees can request funds from their phones, and budget owners or admins can approve or deny spend requests on-the-go from a push notification to their phone.
Spending businesses can leverage a single, centralized budget or opt for a more sophisticated scenario, where budgets are established by department, team, or project. Rather than building a business budgeting strategy using outdated numbers in a static spreadsheet, Divvy?s budgeting software syncs automatically with the employees Mastercard or Visa cards, while also facilitating reimbursements and vendor spend. With Divvy?s intuitive web and mobile applications, budget owners can drill down into spending by department, team, project, or individual. Whether on-the-go or in the office, an SMB can view up-to-date spend against budgets, so they always know where they stand.

Payment Services Our suite of comprehensive payment services includes:
?ACH Payments ? We enable ACH transactions for both disbursements and collections. Our network makes it simple to make the switch from paper checks.
?Card Payments ? Through a third party, we offer accounts receivable customers the convenience of accepting credit and debit card payments. In addition, we enable our accounts payable customers to make virtual card payments. Virtual cards enable faster payments to suppliers along with the data needed to easily match incoming payments with open receivables. Through card issuing partners, Divvy provides both physical and virtual Mastercard and Visa debit and credit cards to companies that enroll in its business spend and expense management program.
?Real-time Payments (RTP) ? Through The Clearing House?s RTP? network, a real-time payments platform, we disburse funds rapidly to meet urgent customer funding needs. We also facilitate near real-time payments to customers? debit cards via a service offered with a partner.
?Checks ? We issue checks if our customer prefers or is contractually obligated to pay via this method. By design, we protect our SMB customers against check fraud by never disclosing their bank account details to a supplier and by reviewing every check presented against a check issue file to detect and prevent check fraud.

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