VEON and Airspan Join Forces to Boost Ukraine s Digital Resilience While Advancing AI-Driven Customer Experiences in Uzbekistan
In a significant development for the digital landscape of Ukraine, VEON Ltd. (Nasdaq: VEON), a prominent global telecommunications operator, has signed a Memorandum of Understanding (MoU) with Airspan Networks Holdings LLC to collaborate on air-to-land network solutions. This partnership aims to enhance Ukraine s resilience, particularly amidst ongoing challenges in the region. The agreement was announced during a press conference held in Dubai and Kyiv on March 21, 2025, marking a critical step toward fortifying Ukraine s digital infrastructure, which is essential for both economic recovery and societal stability.
Airspan, based in the United States and known for its innovative Open RAN solutions and network infrastructure, will leverage its expertise to help VEON deliver robust connectivity solutions in Ukraine. This initiative aligns with VEON’s broader strategy to support Ukraine in rebuilding and modernizing its telecommunications framework, particularly following the disruptions faced due to external conflicts. The collaboration signifies a commitment to ensuring that essential communication services remain resilient and reliable for the Ukrainian population.
As VEON expands its digital influence in Ukraine, it also underscores its dedication to enhancing customer experiences in its other markets, including Uzbekistan. On March 4, 2025, VEON announced that its subsidiary, Beeline Uzbekistan, will implement predictive AI in collaboration with P.I. Works, a leader in AI-driven network automation. This ambitious project aims to enhance customer experience management through sophisticated predictive analytics.
With P.I. Works technology, Beeline Uzbekistan will utilize simulations of service performance, driven by system intelligence and machine learning, allowing the operator to proactively address network issues and improve service quality. This forward-thinking approach to customer service is expected to result in heightened satisfaction, as indicated by improvements in Net Promoter Scores (NPS). Thus, VEON is not only focusing on robust infrastructure in one locale but is also significantly improving the customer experience elsewhere.
The recent initiatives highlight VEON s commitment to fostering investor confidence in Ukraine, further articulated in its call to Invest in Ukraine, NOW! This campaign, combined with its investments showcased during the delegation s visit to Kyiv on February 26, 2025, solidifies VEON s role as a key player in the reconstruction and modernization of Ukraine s digital ecosystem. The group emphasized that, despite the adversities faced in recent years, it remains steadfast in its intent to drive significant investments into Ukraine s digital infrastructure, thus fostering economic growth and resilience.
Through these strategic alliances and investments, VEON aims not only to support immediate needs in Ukraine but also to lay the groundwork for long-term technological advancements across its operational regions. The convergence of improved connectivity solutions in Ukraine and innovative customer experience strategies in Uzbekistan illustrates VEON s holistic approach to transforming digital landscapes, ultimately benefiting millions of users.
In conclusion, VEON s partnerships and advancements demonstrate a clear trajectory toward a future where resilience, innovation, and customer-centric strategies converge to overcome challenges and deliver exceptional services regardless of geographic constraints. This commitment positions VEON as a frontrunner in the global telecommunications landscape, dedicated to building a more connected and resilient world.
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