ServiceNow and UKG Join Forces to Boost Employee Productivity with Agentic AI at Knowledge 2025
Published / Modified May 06 2025
CSIMarket Team / CSIMarket.com
LAS VEGAS March 24, 2025 In a groundbreaking collaboration unveiled today at ServiceNow?s annual customer and partner event, Knowledge 2025, ServiceNow (NYSE: NOW) and UKG have set the stage to revolutionize employee productivity and efficiency through advanced agentic AI technologies.
ServiceNow, a leader in AI-driven business transformation, has revealed its latest innovation, the AI Agent Fabric, designed to enhance digital workflows across organizations. This new offering will seamlessly integrate with UKG?s pioneering AI solutions, powered by UKG People Fabric, which excels in HR, payroll, and workforce management SaaS solutions. Together, this partnership aims to provide organizations with tools that leverage artificial intelligence to significantly improve operational efficiency and employee engagement.
?Today?s workplace demands cutting-edge technology that empowers employees and streamlines operations,? said Pat Wadors, Chief People Officer at UKG. ?By combining UKG?s AI-powered capabilities with ServiceNow?s agentic AI, we are redefining how organizations harness their workforce potential.?
This collaboration comes at a time of rising expectations for employee productivity supported by technology, underscoring the importance of intelligent tools that can adapt to the complex needs of today's dynamic work environments.
In related financial news, ServiceNow has recently reported a robust return on assets (ROA) of 8.85% for the first quarter of 2025, significantly outperforming its previous average of -3.67%. This notable increase represents an improvement from 8.62% in the fourth quarter of 2024, driven by substantial net income growth. As a result, ServiceNow's position within the market has strengthened, with its ROA ranking climbing to 242 from a previous standing of 784 in the last quarter.
While 28 companies in the Technology sector surpassed ServiceNow?s ROA, the company?s upward trajectory is a positive indication of its expanding influence and operational efficiency in the business landscape.
The integration of UKG?s and ServiceNow's innovative solutions promises to provide organizations with the necessary resources to navigate the future of work, ensuring that employee productivity is not just enhanced but supercharged. As they embark on this journey together, the implications for workforce management and employee engagement are set to transform the landscape of business productivity.
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