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Waitr Holdings Inc's Business Segments
Waitr Holdings Inc's reported revenue by business segment and by geographic region, quarterly and annual, normalized against the consolidated income statement. Free below: the top 3 rows per table, this quarter and this fiscal year. Subscriber access adds the full segment history and operating income by segment.
Segment Data As of Q3 FY2023
Reportable Segments
2
Largest Segment
Online Ordering Services
Total Revenue
$ 11
Regions Reported
-
Revenue Share by Reportable Segment - Q3 FY2023
- Online Ordering Services75%
- Third-Party Payment Processing Referral Services25%
Revenue by Reportable Segment - Q3 FY2023
| Segment | Revenue (Millions) | % of Total |
|---|---|---|
| Online Ordering Services | $ 9 | 75% |
| Third-Party Payment Processing Referral Services | $ 3 | 25% |
Revenue by Product & Service Category - Q3 FY2023
- Online Ordering Transaction Fees73.1%
- Other Revenue1.8%
- Restaurants0.4%
Revenue by Product & Service Category - Q3 FY2023
| Category | Revenue (Millions) | % of Total |
|---|---|---|
| Online Ordering Transaction Fees | $ 8 | 73.1% |
| Other Revenue | $ 0 | 1.8% |
| Restaurants | $ 0 | 0.4% |
Product and service categories are a supplemental disclosure and are not required to sum to consolidated revenue or to the reportable segments above.
Description of Waitr Holdings Inc
Waitr Holdings Inc is a popular online food delivery and restaurant technology company that offers a convenient platform for customers to place orders and make payments online. It was founded in 2013 and has since grown to become a highly successful and reputable brand in the food delivery industry.
The company provides a user-friendly app and website that customers can easily use to access an extensive range of food options from various restaurants in their local areas. Waitr also partners with local restaurants and offers them a platform to promote their menus and increase their customer base.
In addition to the food delivery service, Waitr also offers a wide range of restaurant technology solutions such as point-of-sale systems, marketing, and analytics tools, which help improve operations and drive growth for restaurants.
Over the years, Waitr has expanded its services to various cities across the United States, including Covington, Little Rock, New Orleans, Houston, San Antonio, and Birmingham, among others. The company has a pool of over 15,000 restaurant partners that it works with to provide exceptional services to its customers.
Waitr Holdings Inc stands out from its competitors in the industry by offering quick and reliable service accompanied by efficient customer support. It also offers a variety of payment options to customers and ensures that their personal information is always safe and secure.
Recently, Waitr Holdings has also released a new feature called 'Waitr Grocery' that provides instant access to everyday essentials such as groceries, alcohol, and medicines with same-day delivery, an innovative approach that sets it apart from most of its competitors.
Overall, Waitr Holdings Inc is a highly successful and innovative company with a strong reputation for its distinctive combination of technology and restaurant solutions. It is committed to providing excellent service to both restaurant partners and customers, and its continued success is a testament to its significant contributions to the food delivery industry.
The company provides a user-friendly app and website that customers can easily use to access an extensive range of food options from various restaurants in their local areas. Waitr also partners with local restaurants and offers them a platform to promote their menus and increase their customer base.
In addition to the food delivery service, Waitr also offers a wide range of restaurant technology solutions such as point-of-sale systems, marketing, and analytics tools, which help improve operations and drive growth for restaurants.
Over the years, Waitr has expanded its services to various cities across the United States, including Covington, Little Rock, New Orleans, Houston, San Antonio, and Birmingham, among others. The company has a pool of over 15,000 restaurant partners that it works with to provide exceptional services to its customers.
Waitr Holdings Inc stands out from its competitors in the industry by offering quick and reliable service accompanied by efficient customer support. It also offers a variety of payment options to customers and ensures that their personal information is always safe and secure.
Recently, Waitr Holdings has also released a new feature called 'Waitr Grocery' that provides instant access to everyday essentials such as groceries, alcohol, and medicines with same-day delivery, an innovative approach that sets it apart from most of its competitors.
Overall, Waitr Holdings Inc is a highly successful and innovative company with a strong reputation for its distinctive combination of technology and restaurant solutions. It is committed to providing excellent service to both restaurant partners and customers, and its continued success is a testament to its significant contributions to the food delivery industry.
Waitr Holdings Inc. is a prominent player in the online food ordering and delivery space, operating in over 700 cities throughout the United States. The company has developed a comprehensive suite of segments, products, and services designed to cater to the evolving needs of both consumers and restaurant partners.
Segments
1. Delivery Services:
- Waitr specializes in connecting customers with local restaurants, facilitating an online food delivery service that allows users to receive their favorite meals directly at their homes. This service spans a wide array of cuisines, ensuring that customers have diverse dining options.
2. Online Ordering:
- The online ordering segment enables customers to seamlessly place food orders through Waitrs website and mobile app. Users can browse menus, select their desired dishes, customize orders with special requests, and enjoy a streamlined checkout process. The focus is on providing a user-friendly experience that enhances customer satisfaction.
3. Restaurant Partnerships:
- Waitr builds partnerships with various local restaurants, creating a network that offers customers a broad selection of dining options. By working with both popular chains and local eateries, Waitr promotes a diverse culinary landscape, catering to various tastes and preferences.
Products
1. Mobile Application:
- The Waitr mobile app is a key product, available for both Android and iOS platforms. It features intuitive navigation for browsing restaurant menus, placing orders, and making payments. Users can track their orders in real-time and access customer support, making the app an essential tool for hassle-free food delivery.
2. Waitr Marketplace:
- The Waitr Marketplace serves as an online hub for customers to purchase a variety of food items, including groceries, wine, and essential household supplies. This service, available in select locales, complements the food delivery offerings by providing convenient access to retail items associated with meal preparation.
3. Waitr eGift Cards:
- The eGift card product enables customers to purchase digital gift cards in various denominations. These cards can be an ideal gift for occasions such as birthdays and holidays, allowing recipients to choose from an extensive range of restaurant options.
Services
1. Waitr Hospitality Services:
- Waitr extends its expertise to restaurant partners through hospitality services that include outsourcing delivery staff, marketing support, recruiting services, and training programs. This approach not only enhances the operational capabilities of partner restaurants but also optimizes their performance in the competitive food delivery landscape.
2. Waitr Plus Membership:
- The Waitr Plus membership program is designed to provide subscribers with added value, offering benefits such as free delivery, discounts on every order, and exclusive rewards. This membership scheme is aimed at building customer loyalty and encouraging repeat usage of Waitrs services.
3. Waitr Chefs:
- The Waitr Chefs service is targeted at health-conscious customers seeking personalized meal planning and delivery. This service focuses on accommodating specific dietary preferences, including low-carb options. Customers receive tailored meal plans that cater to their health goals and palates, thus enhancing their dining experience through conscientious food selection.
Summary
In summary, Waitr Holdings Inc. has effectively positioned itself as a leading online food ordering and delivery service provider by offering a diverse range of segments, products, and services. From facilitating seamless delivery and online ordering experiences to supporting restaurant partners with hospitality services, Waitr is deeply committed to enhancing the dining landscape. Their products, like the robust mobile application and innovative marketplace, combined with value-added services such as the Waitr Plus membership and personalized meal plans through Waitr Chefs, underscore the companys dedication to meeting the needs of its customer base and attracting a broad array of restaurant partnerships. Through these offerings, Waitr continues to distinguish itself in the competitive food delivery market across the United States.
Segments
1. Delivery Services:
- Waitr specializes in connecting customers with local restaurants, facilitating an online food delivery service that allows users to receive their favorite meals directly at their homes. This service spans a wide array of cuisines, ensuring that customers have diverse dining options.
2. Online Ordering:
- The online ordering segment enables customers to seamlessly place food orders through Waitrs website and mobile app. Users can browse menus, select their desired dishes, customize orders with special requests, and enjoy a streamlined checkout process. The focus is on providing a user-friendly experience that enhances customer satisfaction.
3. Restaurant Partnerships:
- Waitr builds partnerships with various local restaurants, creating a network that offers customers a broad selection of dining options. By working with both popular chains and local eateries, Waitr promotes a diverse culinary landscape, catering to various tastes and preferences.
Products
1. Mobile Application:
- The Waitr mobile app is a key product, available for both Android and iOS platforms. It features intuitive navigation for browsing restaurant menus, placing orders, and making payments. Users can track their orders in real-time and access customer support, making the app an essential tool for hassle-free food delivery.
2. Waitr Marketplace:
- The Waitr Marketplace serves as an online hub for customers to purchase a variety of food items, including groceries, wine, and essential household supplies. This service, available in select locales, complements the food delivery offerings by providing convenient access to retail items associated with meal preparation.
3. Waitr eGift Cards:
- The eGift card product enables customers to purchase digital gift cards in various denominations. These cards can be an ideal gift for occasions such as birthdays and holidays, allowing recipients to choose from an extensive range of restaurant options.
Services
1. Waitr Hospitality Services:
- Waitr extends its expertise to restaurant partners through hospitality services that include outsourcing delivery staff, marketing support, recruiting services, and training programs. This approach not only enhances the operational capabilities of partner restaurants but also optimizes their performance in the competitive food delivery landscape.
2. Waitr Plus Membership:
- The Waitr Plus membership program is designed to provide subscribers with added value, offering benefits such as free delivery, discounts on every order, and exclusive rewards. This membership scheme is aimed at building customer loyalty and encouraging repeat usage of Waitrs services.
3. Waitr Chefs:
- The Waitr Chefs service is targeted at health-conscious customers seeking personalized meal planning and delivery. This service focuses on accommodating specific dietary preferences, including low-carb options. Customers receive tailored meal plans that cater to their health goals and palates, thus enhancing their dining experience through conscientious food selection.
Summary
In summary, Waitr Holdings Inc. has effectively positioned itself as a leading online food ordering and delivery service provider by offering a diverse range of segments, products, and services. From facilitating seamless delivery and online ordering experiences to supporting restaurant partners with hospitality services, Waitr is deeply committed to enhancing the dining landscape. Their products, like the robust mobile application and innovative marketplace, combined with value-added services such as the Waitr Plus membership and personalized meal plans through Waitr Chefs, underscore the companys dedication to meeting the needs of its customer base and attracting a broad array of restaurant partnerships. Through these offerings, Waitr continues to distinguish itself in the competitive food delivery market across the United States.