What are Wideopenwest Inc's Business Segments?
Wideopenwest Inc., commonly known as WOW! is a leading provider of high-speed internet, cable TV, and phone services in the United States. It offers a range of products and services to residential and business customers across 19 states, mainly in the Midwest and Southeast regions of the country.
Segments:
WOW! has two primary segments; Residential Services and Business Services.
1. Residential Services: Under the residential segment, WOW! offers high-speed internet, cable TV, and phone services. The company offers a range of plans, including internet-only, TV-only, phone-only, and bundled services.
a) Internet Service: WOW! offers a variety of internet plans that cater to different needs and budgets of residential customers. These plans offer speeds ranging from 100Mbps to 1Gbps with unlimited data usage.
b) Cable TV: The cable TV service offers a range of channels that include local networks, sports, news, and entertainment. Customers can also opt for premium channels, DVRs, and on-demand channels.
c) Phone Service: The phone service offers unlimited local and long-distance calls within the U.S., Canada, Puerto Rico, and the U.S. Virgin Islands.
2. Business Services: Under the business segment, WOW! offers a range of services such as internet, phone, and TV services.
a) Internet Service: The internet service for businesses offers high-speed, reliable, and secure connections with symmetric speeds ranging from 10Mbps to 10Gbps, suitable for small to medium-sized businesses.
b) Phone Service: The phone service for businesses offers advanced features like voicemail, call forwarding, caller ID, and international calling.
c) TV Service: WOW! offers HD TV services to businesses, with a variety of channels, including local and national networks, sports, and news.
Products:
WOW! offers a range of products that cater to different customer needs and budgets. These products include:
1. Residential Products:
a) Internet: WOW! Internet plans range from 100Mbps to 1Gbps, with unlimited data usage.
b) Cable TV: The cable TV service includes a range of channels, including local networks, sports, news, and entertainment. Customers also have the option to purchase premium channels and on-demand channels.
c) Phone: WOW! Phone service offers unlimited local and long-distance calls within the U.S., Canada, Puerto Rico, and the U.S. Virgin Islands.
d) Bundles: WOW! offers bundled services that combine internet, cable TV, and phone services to cater to different customer needs and budgets.
2. Business Products:
a) Internet: WOW! offers high-speed, reliable, and secure Internet connections with symmetric speeds ranging from 10Mbps to 10Gbps.
b) Phone: WOW! Phone service offers advanced features like voicemail, call forwarding, caller ID, and international calling.
c) TV: WOW! offers HD TV services with a variety of channels, including local and national networks, sports, and news.
Services:
WOW! offers a range of services to its customers, including:
1. In-Home Services: WOW! offers in-home services, such as installation, equipment setup, and technical support, for its residential customers.
2. Business Services: WOW! offers customized services for businesses, including Ethernet, Cloud, and VoIP services, to help businesses stay connected and grow.
3. Technical Support: WOW! offers 24/7 technical support to its customers through phone, email, and chat channels.
4. WOW! OnDemand: WOW! offers on-demand services like movies, TV shows, and events, that can be purchased and viewed on any device.
In conclusion, WOW! offers a range of segments, products, and services that cater to the needs of its residential and business customers. With its high-speed, reliable, and secure internet, TV, and phone services, WOW! is a leading provider in the United States.
|