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Urgent Ly Inc's Business Segments
Urgent Ly Inc's reported revenue by business segment and by geographic region, quarterly and annual, normalized against the consolidated income statement. Free below: the top 3 rows per table, this quarter and this fiscal year. Subscriber access adds the full segment history and operating income by segment.
Segment Data As of Q3 ((Sep 30 2025))
Reportable Segments
3
Largest Segment
Full-service outsourcing -flat rate
Total Revenue
$ 33
Regions Reported
-
Revenue Share by Reportable Segment - Q3 ((Sep 30 2025))
- Full-service outsourcing -flat rate99.6%
- Membership0.2%
- Software licensing arrangements0.1%
Revenue by Reportable Segment - Q3 ((Sep 30 2025))
| Segment | Revenue (Millions) | % of Total |
|---|---|---|
| Full-service outsourcing -flat rate | $ 33 | 99.6% |
| Membership | $ 0 | 0.2% |
| Software licensing arrangements | $ 0 | 0.1% |
Annual Results
Revenue Share by Region -
- Americas98.4%
- EMEA1.5%
- Asia Pacific0.1%
Revenue by Geographic Region -
| Region | Revenue (Millions) | % of Total |
|---|---|---|
| Americas | $ 141 | 98.4% |
| EMEA | $ 2 | 1.5% |
| Asia Pacific | $ 0 | 0.1% |
Revenue by Product & Service Category -
- Full Service Outsourcing Flat Rate96.2%
- Software licensing arrangements3.3%
- Membership0.3%
- Technology Service0.3%
Revenue by Product & Service Category -
| Category | Revenue (Millions) | % of Total |
|---|---|---|
| Full Service Outsourcing Flat Rate | $ 137 | 96.2% |
| Software licensing arrangements | $ 5 | 3.3% |
| Membership | $ 0 | 0.3% |
Product and service categories are a supplemental disclosure and are not required to sum to consolidated revenue or to the reportable segments above.
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Description of Urgent Ly Inc's Business Segments
Urgent.ly Inc is a global mobility and roadside assistance platform that provides on-demand assistance for drivers in need of help. The company was founded in 2013 by Chris Spanos, Ric Fleisher, and Luke Kathol, with the aim of modernizing roadside assistance by leveraging technology and data.
The company's headquarters is located in Vienna, Virginia, with additional offices in San Francisco, California, and in Amsterdam, the Netherlands. Urgent.ly operates in the United States, Canada, Europe, and Australia, serving millions of customers worldwide.
Urgent.ly offers a comprehensive range of services designed to assist drivers in various emergency situations. These services include towing, tire changes, fuel delivery, lockout assistance, jumpstarts, and more. All services can be requested through Urgent.ly's user-friendly mobile app or by calling their customer service hotline.
One of the key features of Urgent.ly's platform is its real-time location technology, which allows dispatchers to quickly identify the closest and most appropriate service provider to assist the customer. This technology ensures fast response times and helps eliminate the frustration and uncertainty associated with traditional roadside assistance.
In addition to traditional roadside assistance, Urgent.ly also offers connected car services. Through partnerships with automakers and telematics companies, Urgent.ly is able to access vehicle diagnostic data, allowing them to proactively identify potential breakdowns and provide preventive maintenance recommendations to drivers. This innovative approach helps drivers avoid costly repairs and unexpected breakdowns on the road.
Urgent.ly has established partnerships with major insurance companies, fleet operators, and automotive service providers. These collaborations enable Urgent.ly to seamlessly integrate their platform with existing systems, providing a more streamlined and efficient experience for customers.
The company places a strong emphasis on customer satisfaction and strives to maintain a high level of service quality. They have a network of carefully vetted service providers, ensuring that only qualified professionals assist drivers in need. In addition, Urgent.ly provides transparent pricing, reliable ETAs (estimated time of arrival), and frequent updates throughout the service process.
Furthermore, Urgent.ly operates a 24/7 customer service center staffed by trained professionals who are dedicated to assisting customers with their inquiries and concerns. Their customer support team is knowledgeable, responsive, and committed to ensuring a positive experience for every user of the platform.
Urgent.ly has received recognition and accolades for its innovative approach to roadside assistance. The company has been featured in major media outlets such as Forbes, TechCrunch, and The Wall Street Journal.
In summary, Urgent.ly Inc is a leading global mobility and roadside assistance platform that leverages technology to provide fast, reliable, and transparent assistance to drivers in emergency situations. With a focus on customer satisfaction and innovative services, Urgent.ly continues to redefine the traditional roadside assistance industry.
The company's headquarters is located in Vienna, Virginia, with additional offices in San Francisco, California, and in Amsterdam, the Netherlands. Urgent.ly operates in the United States, Canada, Europe, and Australia, serving millions of customers worldwide.
Urgent.ly offers a comprehensive range of services designed to assist drivers in various emergency situations. These services include towing, tire changes, fuel delivery, lockout assistance, jumpstarts, and more. All services can be requested through Urgent.ly's user-friendly mobile app or by calling their customer service hotline.
One of the key features of Urgent.ly's platform is its real-time location technology, which allows dispatchers to quickly identify the closest and most appropriate service provider to assist the customer. This technology ensures fast response times and helps eliminate the frustration and uncertainty associated with traditional roadside assistance.
In addition to traditional roadside assistance, Urgent.ly also offers connected car services. Through partnerships with automakers and telematics companies, Urgent.ly is able to access vehicle diagnostic data, allowing them to proactively identify potential breakdowns and provide preventive maintenance recommendations to drivers. This innovative approach helps drivers avoid costly repairs and unexpected breakdowns on the road.
Urgent.ly has established partnerships with major insurance companies, fleet operators, and automotive service providers. These collaborations enable Urgent.ly to seamlessly integrate their platform with existing systems, providing a more streamlined and efficient experience for customers.
The company places a strong emphasis on customer satisfaction and strives to maintain a high level of service quality. They have a network of carefully vetted service providers, ensuring that only qualified professionals assist drivers in need. In addition, Urgent.ly provides transparent pricing, reliable ETAs (estimated time of arrival), and frequent updates throughout the service process.
Furthermore, Urgent.ly operates a 24/7 customer service center staffed by trained professionals who are dedicated to assisting customers with their inquiries and concerns. Their customer support team is knowledgeable, responsive, and committed to ensuring a positive experience for every user of the platform.
Urgent.ly has received recognition and accolades for its innovative approach to roadside assistance. The company has been featured in major media outlets such as Forbes, TechCrunch, and The Wall Street Journal.
In summary, Urgent.ly Inc is a leading global mobility and roadside assistance platform that leverages technology to provide fast, reliable, and transparent assistance to drivers in emergency situations. With a focus on customer satisfaction and innovative services, Urgent.ly continues to redefine the traditional roadside assistance industry.
Urgently Inc. is a technology-driven service provider specializing in on-demand logistics and operational support for various sectors. The company focuses on delivering swift, reliable, and efficient solutions tailored to meet the unique needs of businesses, especially in the field of last-mile delivery and urgent logistics.
Segments
1. On-Demand Delivery Services:
- This segment caters to businesses needing quick and reliable delivery options for their products. Urgently Inc. connects clients with a vast network of drivers, enabling timely transportation of goods ranging from consumer products to essential supplies.
2. Healthcare Logistics:
- Urgently Inc. plays a critical role in the healthcare sector by providing time-sensitive delivery solutions for medical supplies, pharmaceuticals, and equipment. This service ensures that healthcare facilities receive the necessary items promptly, thus supporting patient care and operational efficiency.
3. E-commerce Solutions:
- With the surge in online shopping, Urgently Inc. offers tailored logistics solutions for e-commerce businesses. This includes managing returns, same-day deliveries, and warehousing to enhance customer experience and streamline operations.
4. Field Service Support:
- The company supports businesses in sectors like technology and home services by facilitating urgent parts delivery or technician dispatching. This segment ensures that service disruptions are minimized through prompt logistical support.
5. Automotive Solutions:
- Urgently Inc. also provides specialized services to the automotive industry, including the timely delivery of parts and components essential for repairs and maintenance, thus ensuring that service centers can operate efficiently and meet customer expectations.
Products
1. Real-Time Tracking System:
- Urgently Inc. features a robust tracking system that enables clients to monitor their shipments in real-time. This transparency enhances customer satisfaction by providing updates and estimated delivery times.
2. Mobile Application:
- The Urgently mobile app allows businesses and consumers to request and manage deliveries conveniently. Users can schedule pickups, track orders, and receive notifications seamlessly from their smartphones.
3. Dispatch Management Tools:
- These tools are designed for businesses to efficiently manage their dispatch operations. They offer optimization algorithms to reduce delivery times and resources, thus enhancing operational efficiency.
4. API Integrations:
- Urgently Inc. provides API solutions that allow e-commerce platforms, logistics managers, and other businesses to integrate their existing software with Urgently’s systems for efficient handling of deliveries and logistics processes.
5. Custom Delivery Solutions:
- The company offers customizable delivery options based on specific business needs and requirements, including scheduled deliveries, express options, and specialized handling for sensitive cargo.
Services
1. Same-Day Delivery:
- Urgently Inc. is renowned for its commitment to same-day delivery services across various industries. This service is particularly vital for sectors where time is critical, such as healthcare and e-commerce.
2. Scheduled Deliveries:
- Clients can opt for scheduled deliveries to ensure that products reach their destination at specific times, allowing for better planning and operational alignment.
3. Return Logistics:
- The company facilitates return management for e-commerce businesses, providing a streamlined process for handling returns efficiently, which is crucial for customer satisfaction and inventory management.
4. Inventory Management:
- Urgently Inc. offers inventory management services that help businesses track their stock levels, manage orders, and optimize warehousing needs effectively.
5. Customer Support and Consultation:
- Clients benefit from dedicated customer support and logistical consultation services, helping them to optimize their supply chains, provide training on logistics management, and resolve any issues that arise during the delivery process.
In summary, Urgently Inc. functions across various key segments, offering a broad spectrum of products and services aimed at enhancing logistical efficiency and addressing the urgent delivery needs of diverse industries. Its commitment to leveraging technology to improve service delivery fosters strong relationships with clients, supports operational excellence, and ensures customer satisfaction.
Segments
1. On-Demand Delivery Services:
- This segment caters to businesses needing quick and reliable delivery options for their products. Urgently Inc. connects clients with a vast network of drivers, enabling timely transportation of goods ranging from consumer products to essential supplies.
2. Healthcare Logistics:
- Urgently Inc. plays a critical role in the healthcare sector by providing time-sensitive delivery solutions for medical supplies, pharmaceuticals, and equipment. This service ensures that healthcare facilities receive the necessary items promptly, thus supporting patient care and operational efficiency.
3. E-commerce Solutions:
- With the surge in online shopping, Urgently Inc. offers tailored logistics solutions for e-commerce businesses. This includes managing returns, same-day deliveries, and warehousing to enhance customer experience and streamline operations.
4. Field Service Support:
- The company supports businesses in sectors like technology and home services by facilitating urgent parts delivery or technician dispatching. This segment ensures that service disruptions are minimized through prompt logistical support.
5. Automotive Solutions:
- Urgently Inc. also provides specialized services to the automotive industry, including the timely delivery of parts and components essential for repairs and maintenance, thus ensuring that service centers can operate efficiently and meet customer expectations.
Products
1. Real-Time Tracking System:
- Urgently Inc. features a robust tracking system that enables clients to monitor their shipments in real-time. This transparency enhances customer satisfaction by providing updates and estimated delivery times.
2. Mobile Application:
- The Urgently mobile app allows businesses and consumers to request and manage deliveries conveniently. Users can schedule pickups, track orders, and receive notifications seamlessly from their smartphones.
3. Dispatch Management Tools:
- These tools are designed for businesses to efficiently manage their dispatch operations. They offer optimization algorithms to reduce delivery times and resources, thus enhancing operational efficiency.
4. API Integrations:
- Urgently Inc. provides API solutions that allow e-commerce platforms, logistics managers, and other businesses to integrate their existing software with Urgently’s systems for efficient handling of deliveries and logistics processes.
5. Custom Delivery Solutions:
- The company offers customizable delivery options based on specific business needs and requirements, including scheduled deliveries, express options, and specialized handling for sensitive cargo.
Services
1. Same-Day Delivery:
- Urgently Inc. is renowned for its commitment to same-day delivery services across various industries. This service is particularly vital for sectors where time is critical, such as healthcare and e-commerce.
2. Scheduled Deliveries:
- Clients can opt for scheduled deliveries to ensure that products reach their destination at specific times, allowing for better planning and operational alignment.
3. Return Logistics:
- The company facilitates return management for e-commerce businesses, providing a streamlined process for handling returns efficiently, which is crucial for customer satisfaction and inventory management.
4. Inventory Management:
- Urgently Inc. offers inventory management services that help businesses track their stock levels, manage orders, and optimize warehousing needs effectively.
5. Customer Support and Consultation:
- Clients benefit from dedicated customer support and logistical consultation services, helping them to optimize their supply chains, provide training on logistics management, and resolve any issues that arise during the delivery process.
In summary, Urgently Inc. functions across various key segments, offering a broad spectrum of products and services aimed at enhancing logistical efficiency and addressing the urgent delivery needs of diverse industries. Its commitment to leveraging technology to improve service delivery fosters strong relationships with clients, supports operational excellence, and ensures customer satisfaction.