Hospitality Segment
PAR’s solutions for the restaurant industry integrate software applications,
hardware platforms, software delivery, installation and lifecycle support services.
PAR’s software offerings for the Restaurant market include front-of-store
POS software applications, operations management software applications (known
as back office software), and enterprise software applications for content management
and business intelligence. PAR’s hardware offerings for the Restaurant
market include Point-of-Sale (“POS”) terminals, tablets, kitchen
systems utilizing printers and/or video monitors, and a wide range of food safety
monitoring and task management hardware and software solutions.
As a leading provider of in-store technology to Restaurants, PAR has developed
and nurtured, long-term committed relationships with the industry’s three
largest organizations, McDonald’s Corporation, Yum! Brands, Inc., and
the SUBWAY® franchisees of Doctor’s Associates Inc. McDonald’s®
has 36,525 restaurants in more than 100 countries, and PAR has been an approved
provider of restaurant technology systems and support services to their organization
since 1980. Yum! Brands®, which includes Taco Bell®, KFC®, and Pizza
Hut®, has been a PAR customer since 1983. Yum! Brands has over 41,000 restaurants
in more than 125 countries, and PAR continues to be a major supplier of in-store
technology systems to concepts within the Yum! Brands portfolio. The Company
continues to expand their installed base of hardware technology and services
with SUBWAY, which has more than 43,000 restaurants in over 110 countries. Other
significant hospitality chains for which PAR is the POS vendor of choice include
the Baskin-Robbins® unit of Dunkin' Brands Group, Inc., the Hardee’s®
and Carl’s Jr. ® units of CKE Restaurants, Inc., Five Guys, Jack-in-the-Box
and franchisees of these organizations.
In addition PAR has developed an intelligent checklist solution for food safety
temperature measurement and task management automation marketed under the name
SureCheck®. During the year, the Company continued to add new accounts utilizing
its SureCheck solution, in addition to its existing customers, Wegmans Food
Markets, Inc., with its 88 store locations, and Wal-Mart Stores Inc., (including
Sam’s Clubs), and its 5,224 domestic stores. These customers have selected
the PAR SureCheck solution to provide their food safety and task management
requirements.
Government Segment
PAR’s Government business provides a range of technical services for
the DoD and federal agencies. This segment is dedicated to serving ISR customers,
through specialized development of advanced signal and image processing and
management systems with a focus on geospatial intelligence, geographic information
systems, and command and control applications. Additionally, this business provides
mission critical telecommunications, satellite command and control, and information
technology operations and maintenance services worldwide to the U.S. DoD.
The business is organized in two operating sectors that provide comprehensive
service offerings across their customer base ISR Solutions and mission systems.
The ISR solutions sector provides systems engineering support and software-based
solutions. Expertise ranges from theoretical and experimental studies to development
and fielding of operational prototypes. PAR’s employees are: experienced
developers and subject-matter experts in DoD Full Motion Video (“FMV”)
formats include MPEG-2, H.264, and standard/high definition (“SD/HD”)
support; developers of geospatial and imagery data management, visualization,
and exploitation solutions; major contributor to radar systems from inception
to operational capabilities; developers and integrators of light weight Electro-Optical
(“EO”), Infrared (“IR”), multi and hyperspectral sensor
and processing systems; light detection and ranging (“LiDAR”) processing
systems; developers of certified systems employing multi and hyperspectral imaging
to include target detection and cueing algorithms, IR search and track technology,
and algorithms for camouflage detection and buried mines; and developers of
geospatial information system (“GIS”)-based modeling solutions.
This sector of the Company has an active business in the development of mobility
applications that support the needs of mobile teams with real-time situation
awareness and distributed communications. The ISR solutions sector has a strong
legacy in the advanced research, development and productization of geospatial
information assurance (“GIA”) technology involving steganography,
steganalysis, digital watermarking, and image forensics. These enabling technologies
have been used to provide increased protection and security of geospatial data.
The ISR Solutions Sector also provides scientific and technical support to the
US Intelligence Community.
The mission systems sector includes three distinct lines of business: telecommunications,
satellite control, and information technology services. The telecommunication
services include satellite and terrestrial communications operations and maintenance
services, which operate elements of the US DoD’s global information grid
(“GIG”) in support of the national command authority (President
& joint chiefs of staff) and Department of Defense. Additionally, PAR operates
the U.S. navy’s only satellite operations center providing tracking, telemetry
and control of several space-based satellite communication constellations. Finally,
the Company’s mission systems sector provides IT services ranging from
advanced systems management to help desk support. Approximately 50% of this
sector’s global footprint is outside the continental US with contracts
in Europe, Africa, Australia, and US Commonwealths and Territories in the Pacific
and Caribbean. The Company has strong and enduring relationships with a diverse
set of customers throughout the U.S. DoD and federal government. PAR’s
track record delivering mission critical services to their government customers
spans decades, and includes contracts continuing 15 years or more. The Company
works closely with its customers, with the vast majority of the mission systems
sector employees co-located at customer sites. PAR’s strong relationships
and on-site presence with customers enable the Company to develop deep customer
and technical domain knowledge, and translate mission understanding into exemplary
program execution and continued demand for its services.
