What are Midsouth Bancorp Inc's Business Segments?
The Bank is community oriented and focuses primarily on offering commercial and
consumer loan and deposit services to small and middle market businesses, their
owners and employees, and other individuals in our markets. Our community banking
philosophy emphasizes personalized service and building broad customer relationships.
Deposit products and services offered by the Bank include interest-bearing and
noninterest-bearing checking accounts, investment accounts, cash management services,
and electronic banking services, including remote deposit capturing services,
internet banking, and debit and credit cards. Most of the Bank’s deposit
accounts are FDIC-insured up to the maximum allowed, and the Bank customers have
access to a world-wide ATM network of more than 55,000 surcharge-free ATMs.
Loans offered by the Bank include commercial and industrial loans, commercial
real estate loans (both owner-occupied and non-owner occupied), other loans secured
by real estate and consumer loans. We commenced operations during a severe economic
downturn in Louisiana more than 30 years ago. Our survival and growth in the ensuing
years has instilled in us a conservative operating philosophy. Our conservative
attitude impacts our credit and funding decisions, including underwriting loans
primarily based on the cash flows of the borrower (rather than just relying on
collateral valuations) and focusing lending efforts on working capital and equipment
loans to small and mid-sized businesses along with owner-occupied properties.
Our conservative operating philosophy extends to managing the various risks we
face. We maintain a separate risk management group to help identify and manage
these various risks. This group, which reports directly to the Chairman of our
Audit Committee, not to other members of the senior management team, includes
our audit, compliance and loan review functions and is staffed with experienced
accounting and legal professionals.
We are committed to an exceptional level of customer care. We maintain our own
in-house call center so that customers enjoy live interaction with employees of
the Bank rather than an automated telephone system. Additionally, we provide our
employees with the training and technological tools to improve customer care.
We also conduct focus groups within the communities we serve and strive to create
a two-way dialog to ensure that we are offering the banking products and services
that our customers and communities need.
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