Long-Term Care Services
We are a leading owner and operator of long-term care centers in the United
States, with the majority of our facilities operating under the respected Heartland,
ManorCare and Arden Courts names.
Skilled Nursing Centers. Our facilities use interdisciplinary teams of experienced
medical professionals to provide services prescribed by physicians. These teams
include registered nurses, licensed practical nurses and certified nursing assistants,
who provide individualized comprehensive nursing care around the clock. We design
“Quality of Life” programs to give the highest practicable level of functional
independence to residents. Licensed therapists provide physical, speech, respiratory
and occupational therapy for patients recovering from strokes, heart attacks,
orthopedic conditions, or other illnesses, injuries or disabilities. In addition,
the centers provide first-class dietary services, social services, therapeutic
recreational activities, housekeeping and laundry services. The Joint Commission
on Accreditation of Healthcare Organizations has accredited many of our centers.
Assisted Living Services. We have a number of stand-alone assisted living centers
as well as units within our skilled nursing centers dedicated to providing personal
care services and assistance with general activities of daily living such as
dressing, bathing, meal preparation and medication management. We use a comprehensive
resident assessment to help determine the appropriate package of services desired
or required by each resident. Our assisted living staff encourages residents
to socialize and participate in a broad spectrum of activities.
Subacute Medical and Rehabilitation Care. Our leadership in subacute programs
designed to shorten or eliminate hospital stays exemplifies our commitment to
reducing the cost of quality health care. Working closely with patients, families
and insurers, interdisciplinary teams of experienced medical professionals develop
comprehensive, individualized patient care plans that target the essential medical,
functional and discharge planning objectives. We provide medical and rehabilitation
programs for patients recovering from major surgery; severe injury; or serious
cardiovascular, respiratory, infectious, endocrine or neurological illnesses
with a primary goal of a return to home or a similar environment.
Alzheimer’s Care. As an industry leader in Alzheimer’s care, we provide innovative
services and facilities to care for Alzheimer’s patients in early, middle and
advanced stages of the disease. Trained staffs provide specialized care and
programming for persons with Alzheimer’s or related disorders in freestanding
Arden Courts facilities and in dedicated units within many of our skilled nursing
centers.
Hospice and Home Health Care
Our hospice and home health business specializes in all levels of hospice care,
home health and rehabilitation therapy with 89 offices in 24 states. Our hospice
services focus on physical, spiritual and psychosocial needs of individuals
in the last stage of their lives. Palliative and clinical care, education, counseling
and other resources not only take into consideration their needs, but the needs
of family members, as well. Our home health care is designed to assist those
who wish to stay at home or in assisted living residences but still require
some degree of medical care or assistance with daily activities. For skilled
care, our registered and licensed practical nurses and therapy professionals
can provide services such as wound care and dressing changes; infusion therapy;
cardiac rehabilitation; and physical, occupational and speech therapies. In
addition, our home health aides can assist with daily activities such as personal
hygiene, assistance with walking and getting in and out of bed, medication management,
light housekeeping and generally maintaining a safe environment.
Health Care Services
We provide rehabilitation therapy in our long-term care centers, other skilled
centers, hospitals schools, work sites and our 92 outpatient therapy clinics
serving the Midwestern and Mid-Atlantic states, Texas and Florida. We provide
program management services for subacute care and acute rehabilitation programs
in hospitals and skilled nursing centers. We sold our acute-care hospital in
2002.
Other Services
We have one remaining long-term management contract with a physician practice,
specializing in vision care. In 2002, we decided that our vision management
business was no longer a long-term strategy and terminated one of our contracts.
We terminated another contract in 2003. We own approximately 97 percent of a
medical transcription company that converts medical dictation into electronically
formatted patient records. Health care providers use the records in connection
with patient care and other administrative purposes.