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Chewy Inc's Business Segments
Chewy Inc's reported revenue by business segment and by geographic region, quarterly and annual, normalized against the consolidated income statement. Free below: the top 3 rows per table, this quarter and this fiscal year. Subscriber access adds the full segment history and operating income by segment.
Segment Data As of FY
Reportable Segments
1
Largest Segment
Reportable
Total Revenue
$ 3,330
Regions Reported
-
Revenue Share by Reportable Segment - FY
- Reportable200.8%
Revenue by Reportable Segment - FY
| Segment | Revenue (Millions) | % of Total |
|---|---|---|
| Reportable | $ 6,687 | 200.8% |
Annual Results
Revenue Share by Reportable Segment - FY2025
- Reportable94.1%
Revenue by Reportable Segment - FY2025
| Segment | Revenue (Millions) | % of Total |
|---|---|---|
| Reportable | $ 11,861 | 94.1% |
Description of Chewy Inc
Chewy Inc. is an online retailer of pet products, including food, treats, and supplies. The company was founded in 2011 by Ryan Cohen and Michael Day and became a publicly traded company in 2019. The company's mission is to help pet parents provide the best care for their furry friends by offering a wide selection of products, fast and reliable delivery, and exceptional customer service.
Chewy is headquartered in Dania Beach, Florida, and operates multiple fulfillment centers across the United States. The company employs over 18,000 people, including veterinarians and customer service representatives. It offers over 70,000 products from 2,000 brands for dogs, cats, birds, fish, and other small pets.
The company's website and mobile app are user-friendly, making it easy to browse and find products. Customers can also set up auto-shipments for recurring deliveries and save money with Chewy's Autoship program. The website features reviews and ratings from other customers, making it easier to make informed purchasing decisions.
Chewy's customer service is exceptional, with 24/7 support via phone, email, and chat. They offer a 100% satisfaction guarantee and a dedicated team of customer service reps that ensure every customer is happy with their purchase. Customers can also take advantage of Chewy's free one-to-two day shipping on orders over $49, and their 30-day return policy.
Apart from its regular operations, Chewy also partners with shelters and animal welfare organizations to support pet adoptions and promote responsible pet care. As part of their Chewy Gives Back program, they donate products and funds to animal charities and shelters.
Chewy has been recognized for its excellent customer service and workplace culture. In 2020, it was included in Fortune's list of "100 Best Companies to Work For". The company's commitment to pet welfare and customer satisfaction has helped it to grow rapidly and gain a loyal customer base, making Chewy one of the top pet retailers in the US.
Chewy is headquartered in Dania Beach, Florida, and operates multiple fulfillment centers across the United States. The company employs over 18,000 people, including veterinarians and customer service representatives. It offers over 70,000 products from 2,000 brands for dogs, cats, birds, fish, and other small pets.
The company's website and mobile app are user-friendly, making it easy to browse and find products. Customers can also set up auto-shipments for recurring deliveries and save money with Chewy's Autoship program. The website features reviews and ratings from other customers, making it easier to make informed purchasing decisions.
Chewy's customer service is exceptional, with 24/7 support via phone, email, and chat. They offer a 100% satisfaction guarantee and a dedicated team of customer service reps that ensure every customer is happy with their purchase. Customers can also take advantage of Chewy's free one-to-two day shipping on orders over $49, and their 30-day return policy.
Apart from its regular operations, Chewy also partners with shelters and animal welfare organizations to support pet adoptions and promote responsible pet care. As part of their Chewy Gives Back program, they donate products and funds to animal charities and shelters.
Chewy has been recognized for its excellent customer service and workplace culture. In 2020, it was included in Fortune's list of "100 Best Companies to Work For". The company's commitment to pet welfare and customer satisfaction has helped it to grow rapidly and gain a loyal customer base, making Chewy one of the top pet retailers in the US.
Chewy Inc is a popular online retailer specializing in pet food and pet-related products. The company's main focus is to provide customers with an extensive range of options when it comes to pet food and accessories, while also providing exceptional customer service to pet owners.
Segments:
Chewy Inc offers products and services to two main segments - pet owners and pet professionals. Pet owners are individual customers who shop on the Chewy website for their personal pets. Pet professionals, on the other hand, are veterinarians, animal shelters, breeders, pet hotels, and other businesses that purchase Chewy products in bulk to serve their pet clients.
Products:
Chewy Inc provides an extensive range of products for pet owners and professionals. The company's focus is mainly on dogs and cats, but it does offer products for other pets like birds, fish, and small mammals. Here are the main categories of products sold by Chewy Inc:
1. Pet Food - Chewy Inc sells both wet and dry food for dogs and cats, with options for special diets such as grain-free, organic, and limited-ingredient options.
2. Treats - Customers can find a vast selection of treats for their pets, including dental chews, training treats, and chew toys.
3. Toys - Chewy Inc offers plenty of interactive and plush toys for pets to play with.
4. Medications - Customers can purchase various prescription and over-the-counter medications, including flea and tick medications.
5. Grooming Supplies - Chewy has a wide range of grooming supplies, including shampoos, grooming tools, and skin care products.
6. Travel Products - Customers can find pet carriers, travel bowls, and car seat covers for their furry friends.
Litter and Cleanup Supplies - Chewy's extensive range of litter and cleanup products include cat litter, pee pads, and stain and odor removers.
Services:
In addition to products, Chewy also offers various services to pet owners and pet professionals.
1. Autoship - Customers can receive recurring deliveries of their pet's favorite products automatically, without having to reorder each time.
2. Pharmacy - Chewy has a fully stocked online pharmacy that dispenses prescription medications for pets.
3. Chewy Pharmacy Network - Chewy collaborates with over 18,000 vet clinics to provide seamless prescription fills to their customers.
4. 24/7 Customer Service - Chewy's customer service is available 24/7 to assist customers with their orders, product selection, and questions.
5. Chewy's Community - Chewy customers can join an online forum where they can discuss pet-related topics with other pet owners and professionals.
6. Chewy Gives Back - Chewy donates millions of dollars in product and monetary donations to animal rescues and shelters across the United States.
Overall, Chewy Inc offers an extensive range of products and services geared toward pet owners and professionals. With its excellent customer service, broad product range, and convenient online shopping options, Chewy is a popular destination for pet lovers in need of high-quality pet products.
Segments:
Chewy Inc offers products and services to two main segments - pet owners and pet professionals. Pet owners are individual customers who shop on the Chewy website for their personal pets. Pet professionals, on the other hand, are veterinarians, animal shelters, breeders, pet hotels, and other businesses that purchase Chewy products in bulk to serve their pet clients.
Products:
Chewy Inc provides an extensive range of products for pet owners and professionals. The company's focus is mainly on dogs and cats, but it does offer products for other pets like birds, fish, and small mammals. Here are the main categories of products sold by Chewy Inc:
1. Pet Food - Chewy Inc sells both wet and dry food for dogs and cats, with options for special diets such as grain-free, organic, and limited-ingredient options.
2. Treats - Customers can find a vast selection of treats for their pets, including dental chews, training treats, and chew toys.
3. Toys - Chewy Inc offers plenty of interactive and plush toys for pets to play with.
4. Medications - Customers can purchase various prescription and over-the-counter medications, including flea and tick medications.
5. Grooming Supplies - Chewy has a wide range of grooming supplies, including shampoos, grooming tools, and skin care products.
6. Travel Products - Customers can find pet carriers, travel bowls, and car seat covers for their furry friends.
Litter and Cleanup Supplies - Chewy's extensive range of litter and cleanup products include cat litter, pee pads, and stain and odor removers.
Services:
In addition to products, Chewy also offers various services to pet owners and pet professionals.
1. Autoship - Customers can receive recurring deliveries of their pet's favorite products automatically, without having to reorder each time.
2. Pharmacy - Chewy has a fully stocked online pharmacy that dispenses prescription medications for pets.
3. Chewy Pharmacy Network - Chewy collaborates with over 18,000 vet clinics to provide seamless prescription fills to their customers.
4. 24/7 Customer Service - Chewy's customer service is available 24/7 to assist customers with their orders, product selection, and questions.
5. Chewy's Community - Chewy customers can join an online forum where they can discuss pet-related topics with other pet owners and professionals.
6. Chewy Gives Back - Chewy donates millions of dollars in product and monetary donations to animal rescues and shelters across the United States.
Overall, Chewy Inc offers an extensive range of products and services geared toward pet owners and professionals. With its excellent customer service, broad product range, and convenient online shopping options, Chewy is a popular destination for pet lovers in need of high-quality pet products.