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Best Buy Co Inc's Business Segments
Best Buy Co Inc's reported revenue by business segment and by geographic region, quarterly and annual, normalized against the consolidated income statement. Free below: the top 3 rows per table, this quarter and this fiscal year. Subscriber access adds the full segment history and operating income by segment.
Segment Data As of Q1 ((May 02 2026))
Reportable Segments
16
Largest Segment
Domestic
Total Revenue
$ 8,936
Regions Reported
-
Revenue Share by Reportable Segment - Q1 ((May 02 2026))
- Domestic193.8%
- Domestic Segment92.3%
- Domestic Computing and Mobile Phones43.5%
- Domestic Consumer Electronics24.1%
- International15.6%
- Domestic Appliances9.4%
- Domestic Services8.8%
- International Segment7.7%
- Domestic Entertainment6.1%
- International Computing and Mobile Phones3.8%
- International Consumer Electronics2%
- International Appliances0.6%
- International Entertainment0.6%
- International Services0.5%
- Domestic Other0.4%
- International Other0.1%
Revenue by Reportable Segment - Q1 ((May 02 2026))
| Segment | Revenue (Millions) | % of Total |
|---|---|---|
| Domestic | $ 17,319 | 193.8% |
| Domestic Segment | $ 8,249 | 92.3% |
| Domestic Computing and Mobile Phones | $ 3,887 | 43.5% |
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Annual Results
Revenue Share by Reportable Segment - FY2026
- Domestic91.8%
- International8.2%
Revenue by Reportable Segment - FY2026
| Segment | Revenue (Millions) | % of Total |
|---|---|---|
| Domestic | $ 38,278 | 91.8% |
| International | $ 3,413 | 8.2% |
Revenue Share by Country - FY2026
- United States91.8%
- Canada8.2%
Revenue by Geographic Country - FY2026
| Country | Revenue (Millions) | % of Total |
|---|---|---|
| United States | $ 38,278 | 91.8% |
| Canada | $ 3,413 | 8.2% |
Revenue by Product & Service Category - FY2026
- Computing and Mobile Phones43.3%
- Consumer Electronics25.3%
- Appliances10%
- Entertainment6.7%
- Services5.9%
- Other0.6%
Revenue by Product & Service Category - FY2026
| Category | Revenue (Millions) | % of Total |
|---|---|---|
| Computing and Mobile Phones | $ 18,038 | 43.3% |
| Consumer Electronics | $ 10,527 | 25.3% |
| Appliances | $ 4,166 | 10% |
Product and service categories are a supplemental disclosure and are not required to sum to consolidated revenue or to the reportable segments above.
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Description of Best Buy Co Inc
Best Buy Co. Inc. is a leading specialty retailer headquartered in Richfield, Minnesota. The company primarily focuses on consumer electronics, home office products, entertainment software, appliances, and related services. Founded in 1966 by Richard M. Schulze as Sound of Music, it transformed into Best Buy in 1983, expanding its offerings beyond just audio equipment to become a comprehensive destination for consumer electronics.
Business Structure
Best Buy operates a multi-faceted business model that includes brick-and-mortar retail stores, online e-commerce platforms, and various service offerings. The company’s retail presence is extensive, with stores located throughout the United States, Canada, and Mexico.
Brand Names and Subsidiaries
Best Buy operates under several brand names, which allows it to cater to different market segments:
1. Best Buy: The flagship brand is known for a wide range of consumer electronics, including smartphones, laptops, TVs, gaming consoles, and accessories. Best Buy stores often feature interactive displays, knowledgeable staff, and customer service areas.
2. Geek Squad: This subsidiary is an integral part of the Best Buy brand, focusing on technical support and repair services. Geek Squad provides in-store and at-home service options for electronic devices, including troubleshooting, network setup, and security services.
3. Magnolia Audio Video: Specializing in high-end audio and video products, Magnolia targets audiophiles and home theater enthusiasts. The stores typically offer premium brands and bespoke installation services.
4. Future Shop: Although Future Shop was fully integrated into Best Buys operations in Canada, it was once a significant competitor that offered a similar range of products. Now, many of its operations and branding have been absorbed by the Best Buy brand.
Product Offerings
Best Buy boasts a comprehensive selection of products that cater to a broad array of customer needs, which include:
- Consumer Electronics: Televisions, computers, smartphones, and audio equipment.
- Home Appliances: Refrigerators, washers, dryers, and kitchen appliances.
- Entertainment Software: Video games, movies, and music, as well as software for computing.
- Smart Home Devices: Products like smart speakers, security systems, and home automation devices.
- Office Supplies: Items pertinent to home offices, including desktops, laptops, printers, and office furniture.
E-Commerce and Online Presence
In addition to its physical locations, Best Buy has invested heavily in its online presence. The e-commerce platform serves as a robust marketplace where customers can browse products, read reviews, compare prices, and receive home delivery or in-store pickup options. Best Buys online shopping experience is supported by promotions, product tutorials, and customer reviews, facilitating a seamless transition from online browsing to in-store purchasing.
Market Position and Competition
Best Buy competes with various retailers in the consumer electronics sector, including Amazon, Walmart, Target, and other specialty electronics stores. The companys ability to combine in-store expertise with a strong online shopping platform has helped it maintain a competitive edge. Best Buy’s reward programs and pricing strategies, including price matching, contribute to customer loyalty and satisfaction.
Customer Experience
Best Buy places a strong emphasis on customer service, investing in employee training and support to enhance the shopping experience. The company has introduced various initiatives to engage customers, such as workshops, tech support, and personalized shopping assistance. Furthermore, Best Buy has adapted to changing consumer behavior by offering flexible shopping options and enhancing the overall customer experience.
Community Engagement and Sustainability
Best Buy is also committed to corporate social responsibility, engaging with communities through educational programs and initiatives aimed at reducing environmental impact. This includes recycling programs for electronics, energy-saving product initiatives, and contributions to local communities through grants and charitable donations.
Financial Performance
Best Buy’s financial performance has shown resilience in a changing retail landscape, with adaptive strategies that take into account evolving consumer preferences. The company continues to report steady revenues, supported by growth in online sales and the expansion of services like Geek Squad.
Best Buy Co. Inc. continues to evolve as a major player in the consumer electronics retail industry, adapting to technological advancements and shifting customer expectations while maintaining a commitment to quality products and robust customer service.
Business Structure
Best Buy operates a multi-faceted business model that includes brick-and-mortar retail stores, online e-commerce platforms, and various service offerings. The company’s retail presence is extensive, with stores located throughout the United States, Canada, and Mexico.
Brand Names and Subsidiaries
Best Buy operates under several brand names, which allows it to cater to different market segments:
1. Best Buy: The flagship brand is known for a wide range of consumer electronics, including smartphones, laptops, TVs, gaming consoles, and accessories. Best Buy stores often feature interactive displays, knowledgeable staff, and customer service areas.
2. Geek Squad: This subsidiary is an integral part of the Best Buy brand, focusing on technical support and repair services. Geek Squad provides in-store and at-home service options for electronic devices, including troubleshooting, network setup, and security services.
3. Magnolia Audio Video: Specializing in high-end audio and video products, Magnolia targets audiophiles and home theater enthusiasts. The stores typically offer premium brands and bespoke installation services.
4. Future Shop: Although Future Shop was fully integrated into Best Buys operations in Canada, it was once a significant competitor that offered a similar range of products. Now, many of its operations and branding have been absorbed by the Best Buy brand.
Product Offerings
Best Buy boasts a comprehensive selection of products that cater to a broad array of customer needs, which include:
- Consumer Electronics: Televisions, computers, smartphones, and audio equipment.
- Home Appliances: Refrigerators, washers, dryers, and kitchen appliances.
- Entertainment Software: Video games, movies, and music, as well as software for computing.
- Smart Home Devices: Products like smart speakers, security systems, and home automation devices.
- Office Supplies: Items pertinent to home offices, including desktops, laptops, printers, and office furniture.
E-Commerce and Online Presence
In addition to its physical locations, Best Buy has invested heavily in its online presence. The e-commerce platform serves as a robust marketplace where customers can browse products, read reviews, compare prices, and receive home delivery or in-store pickup options. Best Buys online shopping experience is supported by promotions, product tutorials, and customer reviews, facilitating a seamless transition from online browsing to in-store purchasing.
Market Position and Competition
Best Buy competes with various retailers in the consumer electronics sector, including Amazon, Walmart, Target, and other specialty electronics stores. The companys ability to combine in-store expertise with a strong online shopping platform has helped it maintain a competitive edge. Best Buy’s reward programs and pricing strategies, including price matching, contribute to customer loyalty and satisfaction.
Customer Experience
Best Buy places a strong emphasis on customer service, investing in employee training and support to enhance the shopping experience. The company has introduced various initiatives to engage customers, such as workshops, tech support, and personalized shopping assistance. Furthermore, Best Buy has adapted to changing consumer behavior by offering flexible shopping options and enhancing the overall customer experience.
Community Engagement and Sustainability
Best Buy is also committed to corporate social responsibility, engaging with communities through educational programs and initiatives aimed at reducing environmental impact. This includes recycling programs for electronics, energy-saving product initiatives, and contributions to local communities through grants and charitable donations.
Financial Performance
Best Buy’s financial performance has shown resilience in a changing retail landscape, with adaptive strategies that take into account evolving consumer preferences. The company continues to report steady revenues, supported by growth in online sales and the expansion of services like Geek Squad.
Best Buy Co. Inc. continues to evolve as a major player in the consumer electronics retail industry, adapting to technological advancements and shifting customer expectations while maintaining a commitment to quality products and robust customer service.
Best Buy Co. Inc. is a leading retailer of consumer electronics and appliances, with operations primarily in the United States and Canada, as well as a growing presence in various international markets. The offerings at Best Buy can be extensively categorized into various segments, products, and services.
U.S. Best Buy Segments and Offerings
1. Consumer Electronics:
- Video Products: This segment encompasses a wide range of televisions (including 4K, OLED, and QLED models), digital cameras, projectors, digital camcorders, and digital broadcast satellite systems. Best Buy focuses on providing a variety of brands, including LG, Samsung, Sony, and more.
- Audio Products: Best Buy carries a comprehensive range of audio equipment, including home theater systems, soundbars, portable Bluetooth speakers, headphones, car audio systems, and components such as amplifiers and receivers. Brands include Bose, Sonos, JBL, and Beats.
2. Home Office:
- This category focuses on electronics for personal and professional use, featuring desktop and notebook computers, tablets, and related peripherals like printers, monitors, and external storage devices. Best Buy also offers telecommunication products, including landline phones, cellular phones, and smart home devices like smart speakers and security systems.
3. Entertainment Software:
- Best Buy has a dedicated section for entertainment products, which includes DVD movies, Blu-ray discs, video game consoles (e.g. PlayStation, Xbox, Nintendo Switch), and video game software. The music section features compact discs, vinyl records, and digital music download cards.
4. Appliances:
- The appliance segment includes large kitchen appliances (refrigerators, ovens, washers, and dryers), small home appliances (microwaves, coffee makers, vacuum cleaners), and various household accessories. These products come from brands such as Whirlpool, GE, Samsung, and LG.
International Best Buy Segments and Offerings
1. Consumer Electronics: Similar to the U.S. operations, international stores focus on video and audio products. They provide televisions, digital cameras, and various audio systems suitable for different markets.
2. Home Office:
- Internationally, Best Buy offers a range of desktop and notebook computers with various specifications, supporting peripherals and mobile communication devices. This category often includes popular tech brands suited for different consumer needs.
3. Entertainment Software:
- This segment includes video gaming products, software, and DVDs, catering to local market preferences and popular entertainment trends.
4. Appliances:
- While appliances are a significant segment in the U.S. stores, international Best Buy locations (notably in Canada) have varied offerings. In Canada, Best Buy stores focus on consumer electronics and home office needs without typically carrying large appliances.
Services Offered
In addition to these product categories, Best Buy provides a variety of services to enhance the customer experience:
- Geek Squad: Best Buys tech support service offers installation, repair, and technical support for electronics and appliances, both in-store and at customers homes.
- In-Home Consultation: Customers can schedule appointments for personalized consultations that help them choose the best products and solutions for their technology needs.
- Delivery and Setup: Best Buy provides delivery services for large purchases and professional setup and installation for appliances and home entertainment systems.
- Product Protection Plans: The company offers various protection plans to safeguard customers’ purchases against damages, theft, or malfunctions, providing peace of mind for consumers.
- Trade-In Program: Best Buy has a trade-in program that allows customers to exchange their old electronics for store credit, promoting sustainability and giving customers an incentive to upgrade.
- Membership and Loyalty Programs: Best Buy also offers various loyalty and membership programs that provide members with exclusive deals, early access to promotions, and special financing offers.
Through its extensive range of products and services, Best Buy Co. Inc. continues to be a key player in the consumer electronics and appliance retail space, catering to diverse markets with a combination of technology, support, and unparalleled customer service.
U.S. Best Buy Segments and Offerings
1. Consumer Electronics:
- Video Products: This segment encompasses a wide range of televisions (including 4K, OLED, and QLED models), digital cameras, projectors, digital camcorders, and digital broadcast satellite systems. Best Buy focuses on providing a variety of brands, including LG, Samsung, Sony, and more.
- Audio Products: Best Buy carries a comprehensive range of audio equipment, including home theater systems, soundbars, portable Bluetooth speakers, headphones, car audio systems, and components such as amplifiers and receivers. Brands include Bose, Sonos, JBL, and Beats.
2. Home Office:
- This category focuses on electronics for personal and professional use, featuring desktop and notebook computers, tablets, and related peripherals like printers, monitors, and external storage devices. Best Buy also offers telecommunication products, including landline phones, cellular phones, and smart home devices like smart speakers and security systems.
3. Entertainment Software:
- Best Buy has a dedicated section for entertainment products, which includes DVD movies, Blu-ray discs, video game consoles (e.g. PlayStation, Xbox, Nintendo Switch), and video game software. The music section features compact discs, vinyl records, and digital music download cards.
4. Appliances:
- The appliance segment includes large kitchen appliances (refrigerators, ovens, washers, and dryers), small home appliances (microwaves, coffee makers, vacuum cleaners), and various household accessories. These products come from brands such as Whirlpool, GE, Samsung, and LG.
International Best Buy Segments and Offerings
1. Consumer Electronics: Similar to the U.S. operations, international stores focus on video and audio products. They provide televisions, digital cameras, and various audio systems suitable for different markets.
2. Home Office:
- Internationally, Best Buy offers a range of desktop and notebook computers with various specifications, supporting peripherals and mobile communication devices. This category often includes popular tech brands suited for different consumer needs.
3. Entertainment Software:
- This segment includes video gaming products, software, and DVDs, catering to local market preferences and popular entertainment trends.
4. Appliances:
- While appliances are a significant segment in the U.S. stores, international Best Buy locations (notably in Canada) have varied offerings. In Canada, Best Buy stores focus on consumer electronics and home office needs without typically carrying large appliances.
Services Offered
In addition to these product categories, Best Buy provides a variety of services to enhance the customer experience:
- Geek Squad: Best Buys tech support service offers installation, repair, and technical support for electronics and appliances, both in-store and at customers homes.
- In-Home Consultation: Customers can schedule appointments for personalized consultations that help them choose the best products and solutions for their technology needs.
- Delivery and Setup: Best Buy provides delivery services for large purchases and professional setup and installation for appliances and home entertainment systems.
- Product Protection Plans: The company offers various protection plans to safeguard customers’ purchases against damages, theft, or malfunctions, providing peace of mind for consumers.
- Trade-In Program: Best Buy has a trade-in program that allows customers to exchange their old electronics for store credit, promoting sustainability and giving customers an incentive to upgrade.
- Membership and Loyalty Programs: Best Buy also offers various loyalty and membership programs that provide members with exclusive deals, early access to promotions, and special financing offers.
Through its extensive range of products and services, Best Buy Co. Inc. continues to be a key player in the consumer electronics and appliance retail space, catering to diverse markets with a combination of technology, support, and unparalleled customer service.