Euronet is a leading electronic payments provider. We offer payment and transaction
processing and distribution solutions to financial institutions, retailers,
service providers and individual consumers. Our primary product offerings include
comprehensive automated teller machine (“ATM”), point-of-sale (“POS”),
card outsourcing, card issuing and merchant acquiring services; software solutions;
electronic distribution of prepaid mobile airtime and other electronic payment
products; foreign exchange services and global money transfer services.
The EFT Processing Segment processes transactions for a network of 21,360 ATMs
and approximately 113,000 POS terminals across Europe, the Middle East and Asia
Pacific. We provide comprehensive electronic payment solutions consisting of
ATM cash withdrawal and deposit services, ATM network participation, outsourced
ATM and POS management solutions, credit and debit card outsourcing, and card
issuing and merchant acquiring services. In addition to our core business, we
offer a variety of value added services, including ATM and POS dynamic currency
conversion, advertising, customer relationship management (“CRM”),
mobile top-up, bill payment, fraud management and foreign remittance payout.
Through this segment, we also offer a suite of integrated electronic financial
transaction (“EFT”) software solutions for electronic payment and
transaction delivery systems. In 2015, the EFT Processing Segment accounted
for approximately 21% of Euronets consolidated revenues.
The epay Segment provides electronic distribution and processing of prepaid
mobile airtime and other electronic payment products and collection services
for various payment products, cards and services. We operate a network that
includes approximately 674,000 POS terminals that enable electronic processing
of prepaid mobile airtime “top-up” services and other non-mobile
content in Europe, the Middle East, Asia Pacific, the United States and South
America. We also provide vouchers and physical gift fulfillment services in
Europe, gift card distribution and processing services in most of our markets
and digital code distribution in a growing number of markets. Through this segment,
we believe we are the worlds leading international network for distribution
of prepaid mobile airtime. In 2015, the epay Segment accounted for approximately
40% of Euronets consolidated revenues.
The Money Transfer Segment provides global consumer-to-consumer money transfer
services, primarily under the brand names Ria, AFEX Money Express, IME and XE,
and global account-to-account money transfer services under the brand name HiFX.
We offer services under the brand name Ria and IME through a network of sending
agents, Company-owned stores (primarily in North America, Europe and Malaysia)
and our websites (riamoneytransfer.com and imeremit.com), disbursing money transfers
through a worldwide correspondent network that includes approximately 292,000
locations. XE is a provider of foreign currency exchange information and offers
money transfer services on its currency data websites (xe.com and x-rates.com),
which are executed by a third party. We offer services under the brand name
HiFX through our HiFX websites (www.hifx.co.uk and www.hifx.com.au) and HiFX
customer service representatives. In addition to money transfers, we also offer
customers bill payment services (primarily in the U.S.), payment alternatives
such as money orders and prepaid debit cards, comprehensive check cashing services
for a wide variety of issued checks, along with competitive foreign currency
exchange services and mobile top-up. Through our HiFM brand, we offer cash management
solutions and foreign currency risk management services to small-to-medium sized
businesses. We are one of the largest global money transfer companies in terms
of revenues and transaction volumes. In 2015, the Money Transfer Segment accounted
for approximately 39% of Euronets consolidated revenues.
The Money Transfer Segment provides global consumer-to-consumer money transfer
services, primarily under the brand names Ria, AFEX Money Express, IME and XE,
and global account-to-account money transfer services under the brand name HiFX.
We offer services under the brand name Ria and IME through a network of sending
agents, Company-owned stores (primarily in North America, Europe and Malaysia)
and our websites (riamoneytransfer.com and imeremit.com), disbursing money transfers
through a worldwide correspondent network that includes approximately 292,000
locations. XE is a provider of foreign currency exchange information and offers
money transfer services on its currency data websites (xe.com and x-rates.com),
which are executed by a third party. We offer services under the brand name
HiFX through our HiFX websites (www.hifx.co.uk and www.hifx.com.au) and HiFX
customer service representatives. In addition to money transfers, we also offer
customers bill payment services (primarily in the U.S.), payment alternatives
such as money orders and prepaid debit cards, comprehensive check cashing services
for a wide variety of issued checks, along with competitive foreign currency
exchange services and mobile top-up. Through our HiFM brand, we offer cash management
solutions and foreign currency risk management services to small-to-medium sized
businesses. We are one of the largest global money transfer companies in terms
of revenues and transaction volumes.
The major sources of revenues generated by our ATM network are recurring monthly
management fees, transaction-based fees and margins earned on dynamic currency
conversion transactions. We receive fixed monthly fees under many of our outsourced
management contracts. The EFT Processing Segment also generates revenues from
POS operations and merchant management, card network management for credit,
debit, prepaid and loyalty cards, prepaid mobile airtime recharge on ATMs and
ATM advertising. We primarily service financial institutions in the developing
markets of Central, Eastern and Southern Europe (Hungary, Poland, the Czech
Republic, Croatia, Romania, Slovakia, Serbia, Greece and Ukraine), the Middle
East and Asia Pacific (India, China and Pakistan), as well as several developed
countries of Western Europe.
When a customer chooses DCC at an ATM or POS device and Euronet acts as the
acquirer or processor, we receive all or a portion of the foreign exchange margin
on the conversion of the transaction. On our IAD ATMs, Euronet receives the
entire exchange margin. On ATMs or POS devices that are operated for banks,
or where we offer DCC as a stand-alone service to banks or merchants, we share
the foreign exchange margin. The foreign exchange margin on a DCC transaction
can substantially increase the amount Euronet earns from the underlying ATM
or POS transaction and increase the profitability of those ATMs on which DCC
is offered.
Prepaid mobile phone credits are generally distributed using personal identification
numbers or "PINs." We distribute PINs in two ways. First, we establish
an electronic connection to the mobile operator and the retailer. When the sale
to a customer is initiated, the terminal requests the PIN from the mobile operator
via our transaction processing platform. These transactions obtain the PIN directly
from the mobile operator and, therefore, Euronet does not carry PIN inventory.
The customer pays the retailer and the retailer becomes obligated to make settlement
to us of the principal amount of the mobile airtime sold. We maintain systems
that know the amount of mobile top-up sold by the retailer which allows us in
turn to bill that retailer for the mobile top-up sold.
Our POS network can be used for the distribution of other products and services.
Although prepaid mobile airtime is the most significant product distributed
through our epay Segment, additional products include long distance calling
card plans, prepaid Internet plans, debit cards, gift cards, prepaid vouchers,
transport payments, lottery payments, bill payment and digital content such
as music, games and software. Through our cadooz subsidiary, we also distribute
vouchers and physical gifts. In certain locations, the terminals used for prepaid
services can also be used for electronic funds transfer to process credit and
debit card payments for retail merchandise.
Through our TeleRia service, customers connect to our call center from a telephone
available at an agent location and a representative collects the information
over the telephone and enters it directly into our secure proprietary system.
As soon as the data capture is complete, our central system automatically faxes
a confirmation receipt to the agent location for the customer to review and
sign and the customer pays the agent the money to be transferred, together with
a fee. The agent then faxes the signed receipt back to Ria to complete the transaction.