Datto Holding's Business Segments
Datto Holding's reported revenue by business segment and by geographic region, quarterly and annual, normalized against the consolidated income statement. Free below: the top 3 rows per table, this quarter and this fiscal year. Subscriber access adds the full segment history and operating income by segment.
Datto Holding does not report a distinct business-segment axis in its filings - its disaggregated revenue is disclosed by product and service category instead. See the Product & Service breakdown below.
Revenue Share by Region - FY
- Non-US17.3%
Revenue by Geographic Region - FY
| Region | Revenue (Millions) | % of Total |
|---|---|---|
| Non-US | $ 34 | 17.3% |
Revenue by Product & Service Category - FY
- Subscription Revenue81.7%
- Device Revenue4.8%
- Profesional Services and Others0.4%
- Professional Services and Others0.4%
Revenue by Product & Service Category - FY
| Category | Revenue (Millions) | % of Total |
|---|---|---|
| Subscription Revenue | $ 161 | 81.7% |
| Device Revenue | $ 10 | 4.8% |
| Profesional Services and Others | $ 1 | 0.4% |
Product and service categories are a supplemental disclosure and are not required to sum to consolidated revenue or to the reportable segments above.
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Description of Datto Holding
Datto has a comprehensive range of products and services targeting various market segments, including MSPs (managed service providers), channel partners, and end-users. These products and services are designed to cater to the unique needs and requirements of different business sizes and infrastructures. The company's portfolio comprises of the following solutions:
1. Backup and Disaster Recovery: Datto offers on-premise and cloud-based backup and disaster recovery solutions that protect critical business data, servers, and applications from a wide range of disruptions, including power outages, natural disasters, and cybersecurity attacks.
2. Networking and Security: Datto provides secure, cost-effective, and scalable networking solutions, such as routers, switches, and access points, to help businesses connect and manage their IT infrastructure efficiently.
3. Cloud Continuity: Datto's cloud continuity solution enables businesses to continue operating in the cloud, even after experiencing disruptions or downtime.
4. File Sync and Share: Datto's file sync and share solution provides businesses with a secure platform for exchanging files and collaborating with remote teams.
5. PSA and RMM Tools: Datto offers multiple professional services automation (PSA) and remote monitoring and management (RMM) tools that help MSPs manage customer relationships, automate workflows, and streamline operations.
Datto has a global presence with offices in North America, Europe, and Asia. The company is committed to delivering exceptional customer service and has won numerous awards for its technical support and customer satisfaction. Datto's products and services are used by over 17,000 MSPs and small businesses worldwide, making it one of the world's largest MSP-centric technology providers.
In terms of financials, Datto went public at the end of 2020 and is listed on the New York Stock Exchange under the ticker symbol "MSP." As of 2021, the company's market capitalization is over $7 billion, and it has reported revenue of $496.5 million in 2020. Datto is continuing to expand its offerings through acquisitions, partnerships, and strategic investments, cementing its position as a leading provider of technology solutions for SMBs.
Segments
1. Business Continuity & Disaster Recovery (BCDR):
The BCDR segment stands as a cornerstone of Dattos offerings, providing comprehensive solutions that prioritize data backup and recovery. This includes both cloud-based and hardware-based solutions that ensure organizations can recover vital data swiftly in the event of system failures, cyber-attacks, or natural disasters. Key functionalities include image-based backups, continuous data protection, and instant virtualization, allowing businesses to minimize downtime and ensure operational continuity.
2. Networking:
Datto Networking provides end-to-end connectivity solutions that prioritize speed, security, and reliability. This segment encompasses a variety of products, such as routers, switches, and wireless access points, optimized for the needs of SMBs and managed service providers. These solutions are engineered to facilitate seamless network management, traffic prioritization, and enhanced security measures, supporting businesses in delivering robust networking experiences to their clients.
3. Professional Services Automation (PSA):
The PSA segment equips managed service providers with the tools necessary for operational efficiency. This includes features for managing client accounts, ticketing, and billing processes. By integrating these functionalities, Dattos PSA offerings enable MSPs to streamline workflows, enhance customer service, and maintain accurate financial records, thereby fostering better client relationships and increased profitability.
Products
1. Backup and Recovery:
Dattos backup and recovery solutions are diverse, encompassing SaaS-based backup, hybrid backup, and cloud backup systems. These products employ sophisticated technologies such as incremental backup, which captures only the changes made since the last backup, ensuring efficient storage use and faster recovery times. Dattos solutions also provide options for on-site restoration as well as cloud-based recovery, allowing businesses to choose the best approach for their scenario.
2. Networking Products:
The Networking line includes specialized routers, switches, and access points that cater to the unique requirements of small and medium-sized businesses. Not only do these products emphasize ease of deployment and management, but they also incorporate advanced security features and network monitoring capabilities, contributing to a resilient infrastructure. This range enables MSPs to construct, monitor, and maintain optimized networks tailored to their clients’ needs.
3. Compliance Solutions:
Datto provides compliance offerings designed to assist businesses in meeting critical regulatory standards, including HIPAA, GDPR, and PCI-DSS. These solutions help protect sensitive data and ensure that businesses maintain adherence to legal and regulatory frameworks, thereby mitigating risks associated with data breaches and compliance failures. Functionality may include automated reporting and audit trails to facilitate compliance verification.
Services
1. Installation and Configuration:
Datto’s installation and configuration services ensure that clients systems are set up correctly and operational from the outset. These services may include detailed assessments of existing infrastructures, guiding clients through the deployment of Datto solutions while addressing specific needs and requirements. Proper configuration ensures optimal performance and minimizes disruption during the transition to new systems.
2. Disaster Recovery Services:
In tandem with its BCDR solutions, Datto offers comprehensive disaster recovery services to aid businesses in recovering from incidents such as data breaches or catastrophic failures. These services provide structured recovery plans, enabling organizations to restore their data, applications, and IT environments, ensuring minimal downtime and loss of productivity.
3. Technical Support:
Datto delivers robust technical support services available 24/7/365, addressing issues related to all Datto products. This support is designed to ensure that all customers, regardless of time or circumstance, can receive immediate assistance for troubleshooting technical issues, resolving queries, and optimizing the use of Datto solutions. Comprehensive resources and expert support empower businesses to maintain their operations effectively.
Through these segments, products, and services, Datto Holding Corp establishes itself as a trusted partner for managed service providers and small to mid-sized businesses, prioritizing their operational continuity and digital security.
