We market our products and provide customer support through our wholly-owned
subsidiaries in the United States, Europe and the Far East, including Japan.
Our subsidiaries employ local marketing, sales and customer support personnel.
Worldwide marketing efforts are co-ordinated by the responsible marketing managers,
who are based in Israel and Wales.
Our sales and marketing strategy focuses on deepening and expanding our relationships
with leading PCB, FPD and SD customers and becoming their trusted supplier of
yield-enhancement and process-enabling solutions.
We install, service and provide training to customers on all of our products.
After a minimum amount of site preparation by the customer, installation of
a system can normally be completed at the customer’s site, either by the
Company or third parties, within a relatively short time after delivery. As
part of the installation procedure, we provide our customers with system documentation
and basic training in maintenance and application. In addition, for a fee, we
offer customers service and maintenance contracts commencing after the expiration
of the warranty period. Software, whether contained in optional features or
forming an integral part of the functioning capacity of the system, is licensed.
Software updates are typically included in the service fee.
Orbograph, utilizing Orbotech, Inc. as its distributor, markets and sells
its processing products and services, both directly and through system integrators,
to banks, financial and other payment processing institutions, principally in
North America.
