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Agilent Technologies Inc.  (A)
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    Sector  Healthcare    Industry Laboratory Analytical Instruments
 
 

Agilent Technologies's Customers Performance

A


 
A's Source of Revenues


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Agilent Technologies's Customers have recorded an advance in their cost of revenue by 9.84 % in the 1 quarter 2018 year on year, sequentially costs of revenue were trimmed by -10.92 %, for the same period Agilent Technologies Inc. recorded revenue increase by 9.44 % year on year, sequentially revnue fell by -0.41 %.

List of A Customers




   
Customers Net Income fell in Q1 by Customers Net margin grew to
-8.29 % 10.74 %



Agilent Technologies's Customers, Q1 2018 Revenue Growth By Industry
Customers in Chemical Manufacturing Industry      14.43 %
Customers in Chemicals - Plastics & Rubber Industry -11.48 %   
Customers in Containers & Packaging Industry      9.2 %
Customers in Aluminum Industry      16.38 %
Customers in Forestry & Wood Products Industry      17.17 %
Customers in Iron & Steel Industry      38.57 %
Customers in Miscellaneous Fabricated Products Industry      1.22 %
Customers in Paper & Paper Products Industry      12.26 %
Customers in Miscellaneous Manufacturing Industry      11.64 %
Customers in Industrial Machinery and Components Industry      7.87 %
Customers in Conglomerates Industry      8.69 %
Customers in Electric & Wiring Equipment Industry      14.95 %
Customers in Personal & Household Products Industry      9.91 %
Customers in Oil And Gas Production Industry      27.26 %
Customers in Oil & Gas Integrated Operations Industry -48.36 %   
Customers in Oil Refineries Industry -14.68 %   
Customers in Major Pharmaceutical Preparations Industry      13.34 %
Customers in Medical Equipment & Supplies Industry      10.14 %
Customers in Professional Services Industry      14.9 %
Customers in Scientific & Technical Instruments Industry      22.83 %
     
• Customers Valuation • Segment Rev. Growth • Segment Inc. Growth • Customers Mgmt. Effect.


Agilent Technologies's Comment on Sales, Marketing and Customers


Life Sciences and Diagnostics Customers
We had over 46,000 customers for our life sciences and diagnostics business. No single customer represented a material amount of the net revenue of the life sciences and diagnostics business. A significant number of our life sciences and diagnostics customers are also customers of our chemical analysis business.
The life sciences and diagnostics business is susceptible to seasonality in its orders and revenues primarily based on U.S. and foreign government budgets and large pharmaceutical company budgets. In general, the result is that our third and fourth fiscal quarters tend to deliver the strongest profits for this group. The diagnostics business is generally a fairly stable business impacted primarily by local holidays. However, general economic trends, new product introductions and competition might overshadow this trend in any given year.

Life Sciences and Diagnostics Sales, Marketing and Support
The life science and diagnostics channels focus on the therapeutics and human disease research customer base (pharma, biotech, CRO, CMO and generics), clinical customer base (pathology labs and high complexity clinical testing labs) and on emerging life sciences opportunities in academic and government life science research institutes. We deploy a multi-channel approach, marketing products to our customers through direct sales, electronic commerce, resellers, manufacturers' representatives and distributors. We primarily use direct sales to market our solutions to our pharmaceutical, biopharmaceutical and clinical accounts. Sales agents supplement direct sales by providing broader geographic coverage and coverage of smaller accounts. Our active reseller program augments our ability to provide more complete solutions to our customers. We sell our consumable products through distributors, telesales, electronic commerce and direct sales. We utilize telesales for more mature product lines, as well as for reorders of reagent products.

We deliver our support services to customers in a variety of ways, including on-site assistance with repair or exchange of returned products, telephone support and self-diagnostic services provided over the Internet. We also offer special industry-focused service bundles that are designed to meet the specific needs of hydrocarbon processing, environmental, pharmaceutical and biopharmaceutical customers to keep instruments fully operational and compliant with the respective industry requirements. Our products typically come with standard warranties, and extended warranties are available for additional cost. Our complete pathology solutions are often sold with both application and technical service support.

Chemical Analysis Customers

We had approximately 37,000 customers for our chemical analysis business. No single customer represented a material amount of the net revenue of the chemical analysis business. A significant number of our chemical analysis customers are also customers of our life sciences and diagnostics business.

The chemical analysis business is susceptible to seasonality in its orders and revenues primarily based on U.S. government and large company budgets. The result is that our fourth fiscal quarter tends to deliver the strongest profits for this business. However, general economic trends, new product introductions and competition might overshadow this trend in any given year.

Chemical Analysis Sales, Marketing and Support

Our sales and support delivery channels are aligned by key markets. We market products to our customers through direct sales, electronic commerce, resellers, manufacturers' representatives and distributors. Additionally, we are optimizing our worldwide distribution capabilities to address high-growth opportunities such as the environmental and food safety markets in the Asia-Pacific region.

We use direct sales to market our solutions to our large- and medium-sized chemical customers and environmental accounts. Sales agents supplement direct sales by providing broader geographic coverage and coverage of smaller accounts. Our active reseller program augments our ability to provide more complete solutions to our customers. We sell our consumable products through distributors, telesales, electronic commerce and direct sales.

We deliver our support services to customers in a variety of ways, including on-site assistance with repair or exchange of returned products, telephone support and self-diagnostic services provided over the Internet. We also offer special industry-focused service bundles that are designed to meet the specific needs including those for hydrocarbon processing and environmental customers to keep instruments fully operational and compliant with the respective industry requirements. Our products typically come with standard warranties, and extended warranties are available for additional cost.

Electronic Measurement Customers

Agilent's electronic measurement customers include original equipment and contract manufacturers of electronic products, wireless device manufacturers and network equipment manufacturers who design, develop, manufacture and install network equipment, service providers who implement, maintain and manage communication networks and services, and companies who design, develop, and manufacture semiconductors and semiconductor lithography systems. Our customers use our products to conduct research and development, manufacture, install and maintain radio frequency, microwave frequency, digital, semiconductor, and optical products and systems and conduct nanotechnology research. Many of our customers purchase solutions across several of our major product lines for their different business units.

We had approximately 14,000 customers for electronic measurement products and no single customer represented a material amount of the net revenue of the electronic measurement business.

In general, the orders and revenues from many of the electronic measurement markets and product categories are seasonal, traditionally marked by lower business levels in the first quarter of the fiscal year and higher volumes in the fourth quarter of the fiscal year. This seasonality is particularly evident in products that we sell into the aerospace and defense industry, as well as those linked to consumer spending, which includes some of our communications test equipment. The seasonal impact of our business is tempered by broader economic trends and the diversity of our electronic measurement products and customers, which span multiple industries.

Electronic Measurement Sales, Marketing and Support

We have a focused sales strategy, using a direct sales force, resellers, manufacturer's representatives and distributors to meet our customers' needs. Our direct sales force is focused on identifying customer needs and recommending solutions involving the effective use and deployment of our equipment, services, systems and capabilities. Some members of our direct sales force focus on global accounts, providing uniform services on a worldwide basis. Others focus on our more complex products such as our high-performance instruments, where customers require strategic consultation. Our sales force also engages with the contract manufacturer market by collaborating with original equipment manufacturers to specify our test equipment for contract manufacturer test applications, as well as marketing to contract manufacturers directly.

Our direct sales force consists of field engineers and systems engineers who have in-depth knowledge of the customers' business and technology needs. Our systems engineers provide a combination of consulting, systems integration and application and software engineering services and are instrumental in all stages of the sale, implementation and support of our complex systems and solutions.

To complement our direct sales force we have agreements with many channel partners around the world. These partners, including resellers, manufacturer's representatives, and distributors, serve Agilent's customers across a number of product lines and provide the same level of service and support expected from our direct channel. Lower dollar transactions can also be served by our tele-sales and electronic commerce channels.

Our products typically come with three year standard warranties, and extended warranties are available at additional cost.



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A's vs. Customers, Data

(Revenue and Income for Trailing 12 Months, in Millions of $, except Employees)



COMPANY NAME TICKER MARKET CAP REVENUES INCOME EMPLOYEES
Agilent Technologies Inc. A 21,839 4,720 237 21,400
Cisco Systems, Inc. CSCO 213,596 48,619 -1,269 70,000
LUCENT TECHNOLOGIES INC. LU 0 0 0 0
3m Company MMM 121,154 32,830 4,426 89,800
Advanced Micro Devices Inc AMD 22,871 6,526 329 10,671
Alcoa Corp AA 8,525 12,807 617 61,000
Adc telecommunications ADCT 0 0 0 0
Altair Engineering Inc. ALTR 2,908 -293 -226 3,094
Analog Devices Inc ADI 35,600 6,007 1,065 9,600
Applied Materials Inc AMAT 50,446 16,484 3,171 14,000
Applied Micro Circuits Corp AMCC 0 0 0 507
Ashland Global Holdings Inc. ASH 5,432 2,694 82 11,000
Avaya Inc AV 0 0 0 0
Boeing Co BA 202,571 95,798 9,222 168,400
Boston Scientific Corporation BSX 47,143 9,500 521 24,000
Broadcom Corp BRCM 0 0 0 8,000
Bard C R Inc BCR 24,936 3,941 817 13,900
Chevron Corp CVX 235,225 153,821 12,185 64,700
Ciena Corp CIEN 3,881 2,849 761 5,161
Conocophillips COP 85 34,132 4,588 19,100
Convergys Corp. CVG 2,397 2,701 87 0
Corning Inc GLW 30,968 10,491 -873 34,600
Danaher Corp DHR 71,581 19,290 2,669 71,000
Dow Chemical Co DOW 0 59,136 1,008 53,000
Dupont E I De Nemours & Co DD 0 23,286 828 63,000
Eastman Chemical Co EMN 14,255 10,055 1,451 15,000
Exxon Mobil Corp XOM 336,115 252,532 19,744 75,300
Illinois Tool Works Inc ITW 46,531 14,819 1,882 49,000
Intel Corp INTC 228,426 66,230 13,289 106,700
Itt Inc. ITT 5,338 2,649 169 9,400
Jabil Inc JBL 4,882 21,525 159 161,000
Viavi Solutions Inc. JDSU 0 815 -4 5,100
Johnson & Johnson JNJ 353,034 80,684 1,372 126,500
Kla Tencor Corp KLAC 18,268 4,037 802 5,880
L3 Technologies, Inc. LLL 16,653 9,126 905 48,000
Linear Technology Corp LLTC 0 0 0 4,868
Lockheed Martin Corp LMT 91,700 52,339 2,617 113,000
Microchip Technology Inc MCHP 21,165 4,221 121 9,449
Micron Technology Inc MU 62,593 28,089 12,181 30,400
Motorola Solutions, Inc. MSI 20,777 6,830 -63 15,000
Nivalis Therapeutics, Inc. NVLS 38 0 -18 0
Nvidia Corp NVDA 163,917 10,984 3,784 9,228
Occidental Petroleum Corp OXY 61,457 14,337 2,243 11,700
PHELPS DODGE CORPORATION PD 0 0 0 0
Pmc Sierra Inc PMCS 0 0 0 1,442
Ppg Industries Inc PPG 26,227 15,370 1,482 44,400
Praxair Inc PX 45,190 11,935 1,455 27,780
Qlogic Corp QLGC 0 0 0 927
Qualcomm Inc QCOM 97,887 22,605 -4,555 33,000
Raytheon Co RTN 57,103 25,615 2,124 61,000
Rockwell Collins Inc COL 22,528 8,592 1,005 19,500
ROHM AND HAAS COMPANY ROH 0 0 0 0
Sigma Aldrich Corp SIAL 0 0 0 9,300
Sunoco Lp SUN 3,133 13,285 123 22,500
Texas Instruments Inc TXN 110,009 15,672 4,400 32,209
Te Connectivity Ltd. TEL 32,835 14,332 1,813 72,000
Varian Medical Systems Inc VAR 10,239 2,614 302 6,800
Xilinx Inc XLNX 18,212 2,608 535 3,451
Flir Systems Inc FLIR 8,466 1,852 124 2,741
Maxim Integrated Products Inc MXIM 17,559 2,449 436 8,250
Amphenol Corp APH 29,378 7,633 736 41,600
HERCULES INCORPORATED HPC 0 0 0 0
Air Products & Chemicals Inc APD 36,153 8,188 3,021 19,700
Juniper Networks Inc JNPR 9,450 4,784 169 9,234
Memc Electronic Materials Inc WFR 0 0 0 0
Platform Specialty Products Corp PAH 3,627 3,960 -162 7,750
Fmc Corporation FMC 11,605 4,099 989 5,900
Airgas Inc ARG 0 0 0 17,000
Marcus & Millichap, Inc. MMI 1,484 760 64 0
SAIC, Inc. SAI 0 0 0 0
Ecolab Inc. ECL 43,080 14,375 1,569 47,430
Flexible Solutions International Inc FSI 18 17 2 27
Lam Research Corp LRCX 31,765 10,296 1,886 7,300
Science Applications International Corporation SAIC 3,787 4,526 179 13,000
Leidos Holdings, Inc. LDOS 10,886 9,991 439 19,000
Accenture Plc ACN 105,692 40,602 4,149 275,000
Alexion Pharmaceuticals, Inc. ALXN 26,659 3,745 -100 2,273
Celgene Corp CELG 67,879 14,122 -111 6,012
Honeywell International Inc. HON 116,375 42,275 1,697 131,000
Thermo Fisher Scientific Inc. TMO 94,034 23,094 2,393 51,000
Harris Corp HRS 19,973 5,473 632 22,300
Aerovironment Inc AVAV 1,979 271 20 663
Orbital Atk, Inc. OA 7,801 4,991 345 12,300
Orbit International Corp ORBT 0 0 0 122
Spirit Aerosystems Holdings, Inc. SPR 9,614 7,036 541 15,200
Triumph Group Inc TGI 1,095 3,250 -500 15,153
Preformed Line Products Co PLPC 410 403 19 2,744
Optical Cable Corp OCC 30 78 0 342
General Cable Corp BGC 1,613 3,940 -71 12,000
Belden Inc. BDC 2,894 2,501 63 8,200
Commscope Holding Company, Inc. COMM 6,125 4,610 204 0
Kaman Corporation KAMN 1,849 1,848 55 5,258
Sifco Industries Inc SIF 29 108 -13 465
Om Group Inc OMG 0 0 0 6,200
Arotech Corporation ARTX 94 104 6 523
Amtech Systems Inc ASYS 72 209 22 503
Avid Technology, Inc. AVID 233 409 -18 1,522
Axcelis Technologies Inc ACLS 713 462 132 774
Brooks Automation Inc BRKS 2,105 802 123 1,426
Electronic Systems Technology Inc ELST 2 1 0 11
Houston Wire & Cable Co HWCC 135 342 5 352
Microwave Filter Co Inc MFCO 1 3 0 37
Richardson Electronics Ltd RELL 100 163 4 373
United Guardian Inc UG 86 17 4 34
Schweitzer Mauduit International Inc SWM 1,234 1,026 45 3,100
Eco Building Products, Inc. ECOB 0 0 -2 4
Koppers Holdings Inc. KOP 782 1,593 31 742
Synalloy Corporation SYNL 208 238 7 411
Albemarle Corp ALB 10,582 3,288 373 5,000
Chemours Co CC 8,131 6,704 1,014 7,000
Celanese Corporation CE 15,805 6,854 1,142 7,293
Chemtura Corporation CHMT 0 0 0 2,500
Carlisle Companies Incorporated CSL 7,674 4,217 613 12,000
Huntsman Corp HUN 7,677 7,972 1,439 15,000
Hawkins Inc HWKN 410 520 -6 659
Innospec Inc. IOSP 1,825 1,405 63 1,800
Kronos Worldwide Inc KRO 2,318 1,820 270 2,260
Quaker Chemical Corporation KWR 2,197 858 35 2,020
Lsb Industries Inc LXU 188 405 -24 610
Newmarket Corp NEU 4,400 2,297 177 1,998
Ingevity Corp NGVT 4,171 1,037 174 1,500
Nl Industries Inc NL 395 113 40 2,776
Ocean Bio Chem Inc OBCI 33 39 3 128
Originclear, Inc. OCLN 0 3 -5 26
Olin Corporation OLN 4,915 6,614 622 6,400
Omnova Solutions Inc OMN 382 772 -69 2,100
Horrison Resources Inc. SLPC 0 0 0 0
Tor Minerals International Inc TORM 13 39 -1 45
Tronox Ltd TROX 1,883 1,530 -230 4,300
Terravia Holdings, Inc. TVIA 0 0 0 124
Flotek Industries Inc FTK 120 272 -87 363
Avery Dennison Corp AVY 9,596 7,045 270 26,000
Bemis Co Inc BMS 4,561 4,099 109 19,100
Andeavor TSO 15,308 38,637 1,833 5,600
Fuller H B Co FUL 2,936 2,744 110 4,400
Chase Corp CCF 1,147 276 -1 677
Axiom Corp. AXMM 0 0 0 6
Lapolla Industries Inc LPAD 128 102 10 77
Bioamber Inc. BIOA 1 15 -102 86
Kraton Corp KRA 1,462 2,089 82 1,971
Momentive Performance Materials Inc. MPMQ 1,813 2,331 0 4,900
Rpm International Inc RPM 9,234 5,322 339 13,394
American Soil Technologies Inc SOIL 0 0 0 3
Valhi Inc VHI 1,710 1,919 389 2,995
Westlake Chemical Corp WLK 12,681 8,504 1,620 8,870
Westlake Chemical Partners Lp WLKP 853 1,192 346 141
Advansix Inc. ASIX 1,062 383 13 1,340
American Nano Silicon Technologies, Inc. ANNO 0 0 0 130
Polyone Corp POL 3,524 3,333 175 7,000
Nn Inc NNBR 522 533 147 4,730
Quanex Building Products Corporation NX 576 868 30 4,138
Park Ohio Holdings Corp PKOH 493 1,556 43 600
Techprecision Corp TPCS 22 17 -1 102
Unifi Inc UFI 562 669 31 3,000
Encore Wire Corp WIRE 1,039 1,222 72 1,253
Calumet Specialty Products Partners, L.p. CLMT 503 3,774 -145 2,000
Trecora Resources TREC 330 267 20 310
Cleartronic, Inc. CLRI 10 1 0 8
Inpixon INPX 2 20 -35 86
SUBTOTAL 3,768,099 1,622,840 139,353 2,888,162
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