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Freshworks Inc   (NASDAQ: FRSH)
    Sector  Technology    Industry Software & Programming
   Industry Software & Programming
   Sector  Technology
 

Freshworks Inc's Customers Performance

FRSH



 
FRSH's Source of Revenues Freshworks Inc's Corporate Customers have recorded an advance in their cost of revenue by 0.73 % in the 2 quarter 2026 year on year, sequentially costs of revenue were trimmed by -1.54 %. During the corresponding time, Freshworks Inc recorded a revenue increase by 16.06 % year on year, sequentially revenue grew by 4.14 %. While revenue at the Freshworks Inc 's corporate clients recorded rose by 0.86 % year on year, sequentially revenue fell by -0.89 %.

List of FRSH Customers




Freshworks Inc's Customers have recorded an advance in their cost of revenue by 0.73 % in the 2 quarter 2026 year on year, sequentially costs of revenue were trimmed by -1.54 %, for the same period Freshworks Inc recorded revenue increase by 16.06 % year on year, sequentially revenue grew by 4.14 %.

List of FRSH Customers

Freshworks Inc's Business Units
Subscription services, software licenses and maintenance    194.25 % of total Revenue
Professional services    2.07 % of total Revenue
North America    92.62 % of total Revenue
EMEA    75.74 % of total Revenue
Asia Pacific    22.26 % of total Revenue
Geographical Other Than North America, Europe, Middle East, Africa, and Asia Pacific    5.7 % of total Revenue
UNITED STATES    83.12 % of total Revenue
UNITED KINGDOM    25.66 % of total Revenue




   
Customers recorded net loss in Q2 Customers recorded a net loss
Customers recorded net loss in Q2


Customers recorded a net loss



Freshworks Inc's Customers, Q2 2026 Revenue Growth By Industry
Customers in Consumer Financial Services Industry      10.61 %
Customers in Advertising Industry -10.82 %   
Customers in Personal Services Industry      1.38 %
Customers in Communications Equipment Industry      36.37 %
Customers in Cloud Computing & Data Analytics Industry -3.34 %   
Customers in Software & Programming Industry      5.87 %
     
• Customers Valuation • Customers Mgmt. Effect.


Freshworks Inc's Comment on Sales, Marketing and Customers



Freshworks provides employee experience products, including Freshservice, Freshservice for Business Teams, Device42, and FireHydrant, as well as customer experience products such as the Freshdesk suite. Their AI offerings include Freddy AI Agents, Freddy AI Copilot, and Freddy AI Insights. The company serves approximately 75,000 customers across about 170 countries. More than 60% of their annual recurring revenue is generated from customers with over 250 employees. Freshworks targets multiple market segments based on company size: Small- and Mid-Sized Businesses (250 or fewer employees), Mid-Market organizations (251 to 5,000 employees), and Enterprise organizations (more than 5,001 employees). Their go-to-market strategies include inbound, outbound, and partner demand generation tailored to these segments, focusing on divisions or departments within enterprises. They offer both free trial and paid subscription plans.


  News about Freshworks Inc Contracts

Freshworks Unveils New Data Center in UAE to Serve Customers Across Middle East and Africa

Freshworks Inc. Unveils UAE Data Center Amid Mixed Financial Performance and Market RealitiesFreshworks Inc. (NASDAQ: FRSH), a leading provider of modern SaaS solutions, announced today the inauguration of its state-of-the-art data center in the United Arab Emirates, strategically powered by Amazon Web Services (AWS), aimed at serving customers across the burgeoning markets of the Middle East and Africa. This launch underscores Freshworks commitment to enhancing its infrastructure to better accommodate the growing needs of its diverse clientele. Data Center Deployment and Regional ExpansionThe establishment of the UAE data center represents a strategic milestone for Freshworks as it expands its footprint i...

Freshworks' Strategic Alliance with AWS and AI-Powered SaaS Expansion Rise Corporate Client Revenue and Reshapes Financial Landscape

After solidifying an e...

Freshworks' Advanced Product Suite Empowers Lalamove's Sales Efficiency Across Asia and LATAM



In this digital age, companies across various industries are constantly seeking innovative solutions to enhance their sales processes and improve customer engagement. One prime example is on-demand delivery platform Lalamove, which has successfully adopted multiple Freshworks products to achieve remarkable sales efficiency in both Asia and LATAM. Through the implementation of Freshsales and Freshdesk, Lalamove has experienced a significant boost in sales conversion and customer engagement, revolutionizing its operations.
Enhanced Business Partner Engagement with Freshsales:
Freshsales, a CRM platform developed by Freshworks, has played a pivotal role in helping Lalamove engage better with i...




Freshworks Inc’s Comment on Sales, Marketing and Customers


Freshworks provides employee experience products, including Freshservice, Freshservice for Business Teams, Device42, and FireHydrant, as well as customer experience products such as the Freshdesk suite. Their AI offerings include Freddy AI Agents, Freddy AI Copilot, and Freddy AI Insights. The company serves approximately 75,000 customers across about 170 countries. More than 60% of their annual recurring revenue is generated from customers with over 250 employees. Freshworks targets multiple market segments based on company size: Small- and Mid-Sized Businesses (250 or fewer employees), Mid-Market organizations (251 to 5,000 employees), and Enterprise organizations (more than 5,001 employees). Their go-to-market strategies include inbound, outbound, and partner demand generation tailored to these segments, focusing on divisions or departments within enterprises. They offer both free trial and paid subscription plans.








FRSH's vs. Customers, Data

(Revenue and Income for Trailing 12 Months, in Millions of $, except Employees)



COMPANY NAME MARKET CAP REVENUES INCOME EMPLOYEES
Freshworks Inc 3,456.03 871.21 180.22 4,500
Alarm com Holdings Inc 3,090.39 1,037.56 127.30 2,058
Transunion 15,054.30 4,741.90 717.60 13,500
Sprout Social Inc 679.53 468.91 -38.44 1,362
Select Medical Holdings Corp 1,992.11 5,521.13 203.58 45,300
George Risk Industries Inc 110.47 25.35 9.79 190
SUBTOTAL 188,971.47 114,372.75 11,115.19 859,110
7 more clients available

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Sources: Freshworks Inc’s official press releases and regulatory filings; CSIMarket.com’s market research; and the financial filings and press releases of other companies cited in this report.
Updated on:
Focus of this report: Freshworks Inc’s corporate clients.
For your research, we’ve provided 9 tables on Freshworks Inc corporate clients.
You can find them in the navigation menu under Customers & Markets.
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