Business Description
The Company predominately originates loans partially guaranteed by the U.S.
Small Business Administration (the "SBA"), to small businesses and
professionals with what the Company believes are lower risk characteristics.
Industries, or “verticals,” on which the Company focuses its lending
efforts are carefully selected. Within each vertical the Company retains individuals
who possess extensive industry-specific experience. Additionally, the Company’s
domain experts are engaged and active in each of the industries served.
In addition to focusing on industry verticals, the Company emphasizes developing
detailed knowledge of the customers’ businesses. This knowledge is developed,
in part, through regular visits to customers’ operations, wherever they
are located. These regular visits are designed to foster both for the Company
and for the customer a deep and personalized experience throughout the loan
relationship. The Company services customers efficiently throughout the loan
process and monitors their performance by means of the technology-based platform,
which eliminates the need to maintain traditional branch locations and therefore
eliminates a significant component of traditional overhead expense associated
with banking franchises. The Company has developed and continues to refine a
technology-based platform to facilitate providing financial services to the
small business community on a national scale and has leveraged this technology
to optimize the Companys loan origination process, customer experience, reporting
metrics, and servicing activity.
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