Gohealth Inc
Business Description
GoHealth Inc. is a leading health insurance marketplace in the United States, established in 2001 by Clint Jones and Brandon Cruz. It operates at the intersection of health care and technology, offering a diversified platform that connects individuals and families with health insurance providers across the country. It is a publicly-traded company headquartered in Chicago, Illinois.
GoHealth offers a variety of health insurance options, including individual and family health insurance plans, Medicare Advantage plans, Medicare Supplement plans, and short-term health insurance plans. With its online platform, consumers can compare health insurance costs, benefits, and coverages from various insurance carriers in their area, get quotes, and apply for coverage - all in one place. GoHealth also offers telehealth consultations with licensed physicians and other healthcare providers.
GoHealth is committed to providing a seamless experience for its customers, from the initial search for affordable insurance to application and selection of the best plan. It offers personalized guidance and support through licensed agents who help consumers understand their options, compare plans, and enroll in a suitable insurance plan. It has a 95% customer satisfaction rating, earned through its focus on transparency, education, and customer service.
In addition to its core business of health insurance, GoHealth has expanded its offerings to include integrated health care services, such as primary care, behavioral health, and pharmacy services. It also partners with large employers and health systems to provide affordable and accessible health care options to their employees and members.
GoHealth has a strong financial performance, boasting a revenue of $1.3 billion in 2020, with a year-over-year growth rate of 141%. As of 2021, it employed over 5000 people across 24 offices in the United States. It has won several awards for its technology and customer service, including the 2021 Loyalty360 CX Awards and the Stevie Awards for Sales & Customer Service in 2020.
Overall, GoHealth is a prominent player in the health insurance and health care technology industry, offering transparency, affordability, and convenience to its customers. Its commitment to innovation and expansion positions it as a leader in the evolving health care landscape.
|