The company implements product quality standards and a seller scoring program to promote high-quality goods and responsiveness. Customer protection measures include product warranties and the removal of sellers who violate standards. Payment options encompass secure and convenient methods such as cash on delivery and an integrated payments system combining local and international methods. The logistics services, Jumia Logistics and Jumia Express, support reliable delivery beyond main urban centers. Jumia Express manages warehousing, packaging, and expedited delivery. The company utilizes an extensive delivery network with pick-up stations to serve secondary and rural areas, offering the same product selection available in capital cities.
Jumia Technologies Ag's Comment on Supply Chain
The company implements product quality standards and a seller scoring program to promote high-quality goods and responsiveness. Customer protection measures include product warranties and the removal of sellers who violate standards. Payment options encompass secure and convenient methods such as cash on delivery and an integrated payments system combining local and international methods. The logistics services, Jumia Logistics and Jumia Express, support reliable delivery beyond main urban centers. Jumia Express manages warehousing, packaging, and expedited delivery. The company utilizes an extensive delivery network with pick-up stations to serve secondary and rural areas, offering the same product selection available in capital cities.
Sources:
Jumia Technologies Ag's official press releases and regulatory filings; CSIMarket.com's supply-chain research; and the financial filings and press releases of other companies cited in this report.
Updated on:
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