Automatic Data Processing, Inc., incorporated
in Delaware in 1961, is one of the largest providers of computerized transaction
processing, data communication and information services in the world.
Employer Services
Employer Services offers a comprehensive range of payroll processing, human
resource ("HR") and benefit administration products and services,
including traditional and Web-based outsourcing solutions, that help over 478,000
employers in the United States, Canada, Europe, South America (primarily Brazil),
Australia and Asia staff, manage, pay and retain their employees. Employer Services
markets these products and services through its direct marketing sales force
and, on a limited basis, through indirect sales channels, such as marketing
relationships with banks and accountants.
Brokerage Services
Brokerage Services provides transaction processing services, desktop productivity
applications and investor communications services to the financial services
industry worldwide.'ADPs products and services include:'(1) global order entry,
trade processing and settlement systems that enable firms to trade virtually
any financial instrument, in any market, at any time; (2) full-service investor
communications services including: electronic delivery and Web solutions; workflow
services; financial, offset, and on-demand printing; proxy distribution and
vote processing; householding; regulatory mailings; fulfillment; and customized
communications; (3) automated, browser-based desktop productivity tools for
financial consultants and back office personnel; and (4) integrated delivery
of multiple products and services through ADPs Global Processing Solution(SM).
Dealer Services
Dealer Services provides integrated dealer management computer systems (such
a system is also known in the industry as a "DMS") and other business
solutions to automotive, heavy truck, and powersports (i.e., motorcycle, marine
and recreational) vehicle retailers and their manufacturers throughout North
America and Europe.'More than 17,000 automotive, heavy truck and powersports
dealers use ADPs DMS, networking solutions, data integration, consulting and/or
marketing services.
Claims Services
Claims Services offers integrated business solutions for clients in the property
and casualty insurance, auto collision repair and auto recycling industries.'
These products help clients manage costs and improve efficiency and accelerate
the claims review and settlement process.'
None of ADPs major business groups have a single homogenous client base or
market.'For example, Brokerage Services serves a large client base in the financial
services industry, including retail and institutional firms, banks and individual
non-brokerage corporations.'Dealer Services primarily serves automobile dealers,
but also serves truck, powersports (i.e., motorcycle, marine and recreational),
and agricultural equipment dealers, auto repair shops, used car lots, state
departments of motor vehicles and manufacturers of automobiles, trucks and agricultural
equipment.
Competition
The computing services industry is highly competitive.'ADP knows of no reliable
statistics by which it can determine the number of its competitors, but it believes
that it is one of the largest providers of computerized transaction processing,
data communication and information services in the world.
ADPs competitors include other independent computing services companies, divisions
of diversified enterprises and banks. Another competitive factor in the computing
services industry is the in-house computing function, whereby a company installs
and operates its own computing systems.
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