TESSCO Technologies Incorporated is Your Total Source® for making wireless
work. The convergence of wireless and the internet is revolutionizing the way
the world lives, works and plays. New systems and applications are unlocking
potential at an unprecedented rate. TESSCO is there, thinking in new ways for
exceptional outcomes. TESSCO architects and delivers the product and value chain
solutions to organizations responsible for building, operating, maintaining
and reselling cellular, mobile communications, Wi-Fi, machine-to-machine, Internet
of Things and wireless backhaul systems.
We believe that we have developed a highly integrated, technologically advanced
and efficient method of operation based on the following key tenets:
·
Understanding and anticipating customers needs and building solutions by cultivating
lasting relationships;
·
Allowing customers to make the best decisions by delivering product knowledge,
not just information, through our knowledge tools, including The Wireless Journal®
and the TESSCO.com® Solution and Transaction System;
Responding to what we refer to as "the moments of truth" by providing
customers with sales, service and technical support, 24 hours a day, 7 days
a week, 365 days a year;
Providing customers what they need, when and where they need it by delivering
integrated product and supply chain solutions; and
Helping customers enhance their operations by providing real-time order tracking
and performance measurement.
We operate as a team of teams structured to enhance marketing innovation, customer
focus and operational excellence.
Market Development and Sales: In order to meet the needs of a dynamic and diverse
marketplace, our sales and marketing activities are organized on an end-market
basis. Sales teams are focused on our customers: 1) public carriers, contractors,
and program managers, 2) government system operators 3) private system operators,
4) commercial dealers and resellers, and 5) retailers, independent dealer agents
and carriers. This organization allows for the development of unique product
and solution offerings to meet the needs of our diverse customer base.
Our customers include a diversified mix of carrier and public network operators,
tower owners, program managers, contractors and integrators, wireless internet
service providers, industrial and enterprise self-maintained users (including
railroads, utilities, mining operators, oil and gas operators and technicians),
governments, manufacturers, value-added resellers, tier 1, 2 and 3 retail carrier
stores and their independent agents, dealers and consumers, as well as other
local and national retailers. We currently serve an average of approximately
12,200 non-consumer customers per month.
We provide our customers with support, products and services to build and maintain
these primary systems:
Enhanced Cellular Coverage and Capacity
Wireless Base Station
In-Vehicle and Mobile Communications
Wi-Fi Networks
Site Survey Test and Maintenance
Wireless Backhaul
Machine to Machine
Internet of Things
Mobility and User Devices
We offer products in these categories: base station infrastructure, network
systems, mobile devices and accessories, and installation, test and maintenance
products. We source and develop our product offer from leading manufacturers
throughout the world.
Our operational platform allows customers and manufacturers the opportunity
to streamline the supply chain process and lower total inventories and costs
by providing guaranteed availability and complete, on-time delivery to the point
of use.
We began our “total source” operations in 1982, reincorporated as
a Delaware corporation in 1987, and have been listed on the NASDAQ Market (currently,
NASDAQ Global Select) (symbol: TESS), since 1994. We operate under ISO 9001:2008
and TL 9000 registrations.
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