CSIMarket Company Name, Ticker, Competitors, else..
 
E trade Financial Corporation  (NASDAQ: ETFC)
    Sector • Financial    Industry • S&Ls Savings Banks
   Industry • S&Ls Savings Banks
   Sector • Financial
 

E Trade Financial's Customers Performance

ETFC


Download as CSV
Commercial Data Licensing & OEM
Annual commercial subscriptions for corporate use, internal BI systems, management reporting, AI integration, and client-facing platforms
API & Data Feeds
Programmatic access to normalized fundamentals & ratios.

 
ETFC's Source of Revenues During the corresponding time, E Trade Financial Corporation recorded a revenue increase by 4.53 % year on year, sequentially revenue grew by 1.27 %. While revenue at the E Trade Financial Corporation's corporate clients

• List of ETFC Customers




for the same period E Trade Financial Corporation recorded revenue increase by 4.53 % year on year, sequentially revenue grew by 1.27 %.

• List of ETFC Customers





E Trade Financial's Comment on Sales, Marketing and Customers



We believe providing superior sales and customer service is fundamental to our business. We also strive to maintain a high standard of customer service by staffing the customer support team with appropriately trained personnel who are equipped to handle customer inquiries in a prompt yet thorough manner. Our customer service representatives utilize our proprietary web-based platform to provide customers with answers to their inquiries. We also have specialized customer service programs that are tailored to the needs of each customer group.

We provide sales and customer support through the following channels of our registered broker-dealer and investment advisory subsidiaries:


Branches—we have 30 branches located in the U.S. where retail investors can go to service their needs while receiving face to face customer support. Financial consultants are also available on-site to help customers assess their current asset allocation and develop plans to help them achieve their investment goals. Customers can also contact our financial consultants via phone or e-mail if they cannot visit the branches.

Online—we have an Online Advisor tool available that provides asset allocation and a range of investment solutions that can be managed online or through a dedicated investment professional. We also have an Online Service Center where customers can request services on their accounts and obtain answers to frequently asked questions. The online service center also provides customers with the ability to send a secure message and/or engage in Live Chat with one of our customer service representatives. In addition, we offer our Investor Education Center, providing customers with access to a variety of live and on-demand courses.

Telephonic—we have a toll free number that connects customers to an automated phone system which will help ensure that they are directed to the appropriate department where a financial consultant or licensed customer service representative can assist with their inquiry.